Ratings based on 6 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
100% of guests recommend
5.0 Room cleanliness
4.3 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good Location

Posted May 19, 2014
Pros: Location
Cons: Ensure shuttle is always working.
Location: Close to a major Metro station (about a 10 minute walk) so it was easy to get around the city. Some good restaurants and also fast food nearby.
Everything about the hotel was very good. The staff spoke English and some of them were very helpful with directions and assisting. I would have given it a higher rating but the free shuttle from the train station was not in service, which is one of the reasons I picked the hotel, and they did not have an alternative so we had to pay for a taxi.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Mar 18, 2014 on Hotels.com
4 out of 5
Recommended
for Everyone
by christine

Very nice experience!

Posted Mar 17, 2014
This is a great hotel for international guests. The staff is especially helpful. The coffee bar in the lobby has an awesome cappuccino. I also had a fabulous salad one afternoon. The bedding is so comfortable and the bathroom is clean and modern. The restaurant next door is a huge plus. The atmosphere is very inviting. Their menu not only includes upscale beef and chicken dishes but they also have a separate menu that is exclusively sushi. The sushi is amazing! My one comment to potential guests is that there are limited options in walking distance except for the restaurant that I mentioned next door. The Metro stop is a 10 minute walk from the hotel.
5 out of 5
Recommended
for Everyone
by Rosa from Los Angeles, CA

Luxurious, comfortable room for an Expedia deal!

Posted Jul 30, 2013
Pros: I absolutely loved how comfortable and luxurious the beds and linens were. I also felt that the reception was extremely helpful with my needs.
Cons: I accidentally left checkbooks/documents in my room safe. I have no idea who to contact for help & cannot find a hotel email contact. Please advise.
Location: The location is not the best, but I loved this hotel, anyway. The hotel is an easy 10-15 minute walk, after taking the Metro to Belorusskaya station
Upon arrival, the staff immediately helped me with my bags. The check-in process was quick and simple, and my room was comfortable, clean and luxurious. There were bottles of water and guides to the city. I was so pleased with everything. This room provided me with the most comfortable bed and linens that I had during my entire stay in Russia. I felt that any questions that I had were answered if possible. Even when the staff was unsure of how to answer my questions, they were forthcoming, even if they were not so pleasant in tone. I understaffed that a part of it is the Russia culture, and I honestly loved the straightforward answers and help. The maids/cleaning staff were nice and left my room perfect whenever I returned from a long day out. I was very pleased. The only thing that I am worried about is that I forgot my checking account checks and other documents in my room safe, and I called, yet have not heard back from the hotel regarding my missing documents. I would love to be able to email with the hotel's front reception directly, so I can have my documents and checks mailed back to me in the USA. I don't know who to talk to for help with this issue. If anyone from the hotel sees this review, please let me know how to contact someone for help with this. Eveything else was excellent. Thank you!
4 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted May 20, 2013 on Hotels.com
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Really modern hotel.

Posted Mar 22, 2013
Cool, sleek design hotel. Excellent rooms, service, and food. Not the greatest location but 15 minutes walk to Aeroexpress or Metro is nice.