Restaurant

Reviews of Hôtel Première Classe Thionville

Hôtel Première Classe Thionville
29 rue des Frères, Thionville, Moselle

Reviews

7.4

Good

Rating 10 - Excellent. 210 out of 1001 reviews" "
Rating 8 - Good. 462 out of 1001 reviews" "
Rating 6 - Okay. 197 out of 1001 reviews" "
Rating 4 - Poor. 81 out of 1001 reviews" "
Rating 2 - Terrible. 51 out of 1001 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Laszlo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple the best
Stayed 1 night in Sep 2023
Response from Hôtel première classe on Nov 30, 2023
Hello, thank you for your feedback and your rating. We are delighted that your stay in our establishment lived up to your expectations. We hope to see you again at our hotel for new experiences. Sincerely, reception. Ludivine.

6/10 Okay

Beat

Traveled with partner
Liked: Cleanliness
Great value. It is a budget hotel but all the basic amenities are there. We did not like the fact that we we had to pay a security deposit. We certainly would go there again
Stayed 2 nights in Oct 2023
Response from Hôtel première classe on Nov 3, 2023
Hello, thank you for your comment and rating. We hope to see you again in our establishment. Kind regards, reception. Ludivine.

6/10 Okay

Beat

Traveled with partner
Liked: Cleanliness
We found it disturbing having to pay an additional security deposit and an additional charge for some local taxes.I feel that all charges should be shown at the time of booking and at time of arrival. We found that the room lacked enough ventilation for a good night sleep. The property provides good value for travellers without much luggage.
Stayed 1 night in Sep 2023
Response from Hôtel première classe on Sep 24, 2023
Hello, thank you for your comment. The security deposit is specified during booking but we are sorry for the inconvenience. Did you ask the reception for advice about ventilation? We hope to see you again at our establishment. Sincerely, reception. Ludivine.

10/10 Excellent

Lina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Hôtel première classe on Aug 29, 2023
Bonjour, merci pour votre commentaire, nous sommes ravies que tout se soit passé pour le mieux durant votre séjour. Nous espérons vous revoir au sein de notre établissement. Cordialement, la réception. Ludivine.

2/10 Terrible

HAMMAAD

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No customer service. No good quilt. No good bed sheet. It’s terrible
Stayed 1 night in Aug 2023
Response from Hôtel première classe on Aug 14, 2023
Hello, thank you for your comment, we are very sorry that your experience with us did not go well. We hope to see you again and do our best to satisfy you. Sincerely, reception. Ludivine.

6/10 Okay

Muhammad

Stayed 1 night in Aug 2023
Response from Hôtel première classe on Sep 2, 2023
Bonjour, merci pour votre commentaire, nous espérons vous revoir au sein de notre établissement. Cordialement, la réception. Ludivine.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff but slightly noisy
You get what you pay for, cheap and cheerful. Stayed here for a stopover, rooms are clean but showers a bit grim and only gets luke warm. Staff were friendly. Only issue was the noise, there was allways a constant noise, if it wasnt the cars on the motorway it was the sound of a generator or what sounded like the bass of a speaker.
Stayed 1 night in Aug 2023
Response from Hôtel première classe on Aug 8, 2023
Hello, thank you for your comment, we hope to see you again at our establishment. Sincerely, reception. Ludivine.

10/10 Excellent

Fareha

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
the area was very nice.R
Stayed 1 night in Jul 2023
Response from Hôtel première classe on Aug 2, 2023
Hello, thank you for your comment, we hope to see you again in our establishment. Sincerely, the reception. Ludivine.

2/10 Terrible

Marin

Stayed 1 night in Jun 2023
Response from Hôtel premiere classe on Jul 4, 2023
Bonjour,Nous sommes désolés que votre séjour ne vous ai pas convenu.Nous espèrerons vous revoir une prochaine fois malgré tout.

4/10 Poor

falaqnaaz

Traveled with family
Disliked: Cleanliness
Bed was good to sleep well, but was Sink block, no tea coffee facilities in the room. No soap to wash hand.
Stayed 1 night in Jun 2023
Response from Hôtel premiere classe on Jul 4, 2023
BonjourNous espérons que votre prochain séjour se déroulera mieux.Au plaisir de vous accueillir une nouvelle fois.

10/10 Excellent

Elyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, a great and affordable option for staying in Thionville. The central train station was about a 30-minute walk away and no public transit was available to get there so be ready to walk. Good breakfast. My only complaint was that I could not open and close the window as I wished.
Stayed 2 nights in Jun 2023
Response from Hôtel premiere classe on Jul 4, 2023
Thanks you so much ! See you soon.

8/10 Good

Syed Waqas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Premiere classe Staff on May 30, 2023
BonsoirMerci d'avoir apprécié votre séjour chez nous.Au plaisir de vous recevoir une prochaine fois

8/10 Good

Alvin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are clean.
Stayed 1 night in May 2023
Response from Hôtel première classe on May 10, 2023
Bonjour, merci beaucoup pour votre commentaire, nous espérons vous revoir au sein de notre établissement. Cordialement, la réception. Ludivine.

8/10 Good

Rakshit

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Hôtel première classe on May 6, 2023
Bonjour, merci pour votre commentaire, nous espérons vous revoir au sein de notre établissement. Cordialement, la réception. Ludivine.

10/10 Excellent

Jeffrey

Stayed 1 night in Apr 2023
Response from Hôtel premiere classe on May 2, 2023
Merci beaucoup d'avoir apprécié votre séjour chez nous.Au plaisir de vous recevoir une prochaine fois.

8/10 Good

Mohammad

Stayed 1 night in Apr 2023
Response from hotel premiere classe on May 15, 2023
BonjourNous sommes navrés que votre séjour ne ce soit pas bien déroulé.Au plaisir de vous recevoir une prochaine fois.

10/10 Excellent

Raja Asjad

Stayed 1 night in Jan 2023
Response from Equipe hôtel Première classe. on Jan 16, 2023
BonsoirL'équipe vous remercie d'avoir apprécié votre séjour chez nousAu plaisir de vous recevoir.

10/10 Excellent

Matias

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
so good, advisable
Stayed 1 night in Dec 2022
Response from Premiere classe Staff on Dec 25, 2022
Hi ! Thanks for your note.Merry Christmas !!

10/10 Excellent

Joshua

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value king, got a room with a double bed and twin bed for around 45 dollars. Room could easily sleep three people and had ample room (atleast compared to Paris hotels). Building itself was also nicer and larger than I expected for the budget price. Would stay there again as Thionville could be a great hub for travel.
Stayed 1 night in Oct 2022
Response from Hôtel premiere classe on Dec 9, 2022
Hallo lieber Kunde, vielen Dank für Ihren Kommentar.Wir danken Ihnen für Ihren Besuch und hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen der Empfang.

10/10 Excellent

Sergii

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Olga

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
No soap in soap dispenser.!
Stayed 1 night in Sep 2022

8/10 Good

Uthman

Liked: Cleanliness, staff & service, property conditions & facilities
Safe location with convenient shopping .
Stayed 3 nights in Aug 2022

8/10 Good

Cristina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good choice for a bed and shower.
Stayed 1 night in Jul 2022

6/10 Okay

Isabel

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2020
Response from Sylvie on Aug 18, 2020
Merci d'avoir choisi notre établissement. Nous sommes ravis que votre séjour se soit bien déroulé et espérons vous revoir prochainement . Cordialement.Sylvie

6/10 Okay

Francis

Stayed 1 night in Jul 2020
Response from Sylvie on Aug 4, 2020
Merci d'avoir choisi notre établissement. Nous espérons vous revoir à nouveau au sein de notre établissement. Cordialement.Sylvie

8/10 Good

Rizwan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good value for money
nice place with free parking and comfortable beds. good value for money
Stayed 1 night in Dec 2019
Response from Sylvie on Jan 24, 2020
Thanks for your note.We will be glad to see you again.

8/10 Good

Tom

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location by the motorway. Good value. Nice breakfast. Great views. Near town centre. Ample parking. Desk staff could be more attentive about how many rooms we booked though. He didn't know!..
Stayed 1 night in Dec 2019
Response from Sylvie on Jan 24, 2020
Dear Tom, Thanks for your note . We will glade to see you again.

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Good economy hotel and would happily use again. Adjoining Brasserie restaurant is excellent.
Stayed 1 night in Nov 2019

6/10 Okay

Matthew

Traveled with group
Just need to sort the checking in rubbish.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
This is a budget hotel but is modern and well maintained. The room was clean and everything I needed for a single night while travelling.
Stayed 1 night in Aug 2019

4/10 Poor

nuno

Business traveler
Disliked: Staff & service
Too many small things...
Too noisy due to highway just next to it, double glass windows? Not so sure. Put sign on door not to be disturbed, they knock at thw door, they opened the door while in the toilet, what is thw purpose of thw sign if cleaning ladies do not respect it? And yes, it was the good sign, not the back where it says, please enter that I am not in... Issue with finding my booking even with email reservation number, apparently I have given a different name.... What is the purpose of the reservation number then? First morning, water pouring from upper room from the air conditioning.
Stayed 7 nights in Aug 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 5 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Too many small things
Don't disturb sign. Left it 2 days as was sleeping during the day, twice I was woke up to have the room cleaned, what's the purpose of having the sign in the door? Wifi in the room: too weak, my mobile 4G was stronger than the wifi. Reception said no one else complained. That is not what several reviews show all over the Internet. Highway just close by: if you have the window faced to the highway you must be confortable in sleeping with a lot of noise. Additional night booked: confirmed when checking in and reception said I could stay the same room. Someone missed to inform the colleagues as I was told that needed to check out... Lights: in late summer afternoon after returning from work the lights were always on, environmental friendly anyone? Price: fair Cleaniness: all good
Stayed 6 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy stopover
Easy for a stopover. Clean, comfy and perfect for family of four. Good parking and Thionville is a great place on a long journey to stay
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty & noisy
The hotel is located close to the highway & rooms are noisy. Our room was dirty and smelly. Don't recommend it.
Stayed 1 night in Jul 2019

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Lovely clean place with pleasant staff!!
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Bedbugs
Bedbugs. Got one bite (and killed the bug, can confirm it was a bedbug - all big and ready to lay some eggs). Told the staff but they did not understand I guess? Weird smell in the room when entering (thought it was either from smoking or weed) but guess it was related to this instead. Spent last two days washing and vacuuming everything we had with us in the hotel, not a great way to return home.
Stayed 3 nights in Jul 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Stayed 1 night in Jun 2019

6/10 Okay

steven

Liked: Cleanliness, property conditions & facilities, room comfort
Adequate breakfast was lacking
Stayed 1 night in Jun 2019

2/10 Terrible

ALDIN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thionville stay at Premier lasse.
Great hotel, stayed there before and will be staying there again as we are frequent travellers and stay at a great many hotels around the world, although we select "budget" hotels. Staff were very helpful and courteous. No problems..
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Staff & service
Wouldn’t expect anything else for what I’ve paid Staff very helpful and near the motorway which was a plus Overall okay
Stayed 1 night in May 2019

4/10 Poor

Farhad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

2/10 Terrible

Chloe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please don’t waste your money staying here
First room we were given, bed was hairy, sink was hairy, mould in shower, skid marks in toilet. Requested to change room. Second room similar condition. Changed room again. Third room was bareable - just. Dirty. Smelly. Horrible area.
Stayed 1 night in Apr 2019

6/10 Okay

Dmitry

Liked: Cleanliness
Disliked: Staff & service, room comfort
Very noisy room. Very slow WiFi.
Stayed 2 nights in Mar 2019

8/10 Good

Paul

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
For the price it was OK there were a few little problems like the window handle was missing as was part of the shower head
Stayed 2 nights in Mar 2019