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Reviews of FourSide Plaza Hotel Trier

FourSide Plaza Hotel Trier
Zurmaiener Straße 164, Trier, RP

Reviews

8.6

Excellent

Rating 10 - Excellent. 363 out of 925 reviews" "
Rating 8 - Good. 445 out of 925 reviews" "
Rating 6 - Okay. 90 out of 925 reviews" "
Rating 4 - Poor. 20 out of 925 reviews" "
Rating 2 - Terrible. 7 out of 925 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Aleksandar

Traveled with partner
Liked: Staff & service
Condition of rooms is pretty average, it’s a bit outdated. Very limited amenities in the room. Also bear in mind there is no phone in the room, so for any request you’d need to go to the reception.
Stayed 1 night in Apr 2024

10/10 Excellent

KATIE

Traveled with family
Great sized room for family
We had a double room (rooms adjoining) which was perfect for us as a family with a very large main bedroom. Just what we needed.
Stayed 1 night in Dec 2023

10/10 Excellent

M.B.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every thing was perfect except for breakfast. They had really small breakfast buffet in compare to many other hotels i stayed.
Stayed 1 night in Oct 2023
Response from Kenneth Hein on Oct 18, 2023
Dear traveller, Thank you very much for sharing your impressions with us. We are glad to hear that you enjoyed your stay. We will consider your feedback regarding the breakfast in our internal talks. We hope to welcome you again soon. Kenneth Hein - Hotelmanager

6/10 Okay

Yan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Kenneth Hein on Aug 21, 2023
Lieber Yan, vielen Dank, dass Sie Ihre Eindrücke mit uns teilen. Wir freuen uns, dass Sie unser Gast waren. Schade jedoch, dass Sie während Ihres Aufenthaltes nicht ganz zufrieden waren. Über näheres Feedback hierzu würden wir uns freuen. Wir hoffen Sie dennoch bald wieder bei uns begrüßen zu dürfen. Kenneth Hein - Hotelmanager

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Kenneth Hein on Aug 8, 2023
Dear Sharon, Great to hear that you were our guest and felt comfortable with us. We hope to welcome you again soon. Kenneth Hein - Hotelmanager

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place along the Mosel.
Stayed 1 night in Jul 2023
Response from Kenneth Hein on Jul 23, 2023
Dear Andrew, Great to hear that you enjoyed being our guest and felt welcomed by our friendly staff. See you again hopefully soon. Kenneth Hein - Hotelmanager

10/10 Excellent

Barry

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
1 overnight stay during European road trip. Parking underneath hotel, tight but easy to find. Reception very welcoming. Room very spacious with great views of River Moselle. Shower excellent. Bed very comfy. Open until 10pm Chinese restaurant buffet fantastic, £20 per head plus drinks . Shops included Lidl & Aldi (2 min walk away). Breakfast options great, fresh (typical continental) including smoked salmon. Late check out (Midday). Would book again.
Stayed 1 night in Jun 2023
Response from Kenneth Hein on Jun 12, 2023
Dear traveller, Thanks a lot for your review. We are pleased to hear that everything was to your entire satisfaction and you enjoyed our comfortable rooms with our cosy boxspringbeds. See you again hopefully soon. Kenneth Hein - Hotelmanager

8/10 Good

Mehida

Stayed 1 night in Apr 2023
Response from Kenneth Hein on May 9, 2023
Dear Mehida, Great to hear that you enjoyed your stay and felt comfortable with us. We hope to welcome you again soon. Kenneth Hein - Hotelmanager

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unprofessional
The staff at the bar is not friendly.
Stayed 4 nights in Mar 2023
Response from Kenneth Hein on Mar 21, 2023
Dear traveller, Thank you very much for sharing your impressions with us. We are glad to hear that you were our guest. But we are sorry to hear that you weren’t completely satisfied with our service. We will consider your feedback in our internal talks to improve the situation. Nevertheless we hope to welcome you again. Kenneth Hein - Hotelmanager

8/10 Good

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is fine, definitely great in terms of the price/quality combination.
Stayed 6 nights in Feb 2023
Response from Kenneth Hein on Mar 21, 2023
Dear Alexander, Great to hear that you enjoyed your stay and felt comfortable with us. See you again hopefully soon. Kenneth Hein - Hotelmanager

8/10 Good

Lothar, Charneca da Caparica

8/10 Good

dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice modern clean hotel , no a/c so was a little stuffy at night but window did open fully !
Stayed 1 night in Aug 2022
Response from Kenneth Hein on Sep 10, 2022
Dear Dean, Thanks a lot for taking the time to write a review. Great to hear that you enjoyed your stay and especially liked our modern design. See you again hopefully soon. Kenneth Hein - Hotelmanager

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed my stay at the FourSide Plaza Hotel - fantastic hotel with great staff. The room and bathroom was clean and spacious, and the breakfast provided was good.
Stayed 4 nights in Jul 2022
Response from Kenneth Hein on Aug 21, 2022
Dear Sylvia, Thanks a lot for your nice review. Great to hear, that you had a comfortable stay and enjoyed our friendly service and our rich breakfast buffet. See you again hopefully soon. Kenneth Hein - Hotelmanager

10/10 Excellent

Jose

Stayed 1 night in Aug 2022
Response from Kenneth Hein on Aug 21, 2022
Lieber Jose, vielen Dank für Ihr tolles Feedback. Schön, dass Sie sich bei uns wohlgefühlt haben und rundum alles gepasst hat. Auf ein baldiges Wiedersehen im schönen Trier. Kenneth Hein - Hotelmanager

6/10 Okay

Georg

Stayed 1 night in Jun 2022
Response from Kenneth Hein on Jul 30, 2022
Lieber Georg, vielen Dank, dass Sie Ihre Eindrücke mit uns teilen. Wir freuen uns, dass Sie unser Gast waren und bedauern, dass Sie während Ihres Aufenthaltes nicht ganz zufrieden waren. Über näheres Feedback hierzu würden wir uns freuen. Wir hoffen dennoch Sie wieder einmal bei uns begrüßen zu dürfen. Kenneth Hein - Hotelmanager

10/10 Excellent

Sharron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed superb food and service for dinner and breakfast. The terrace overlooking the river is a magical dining spot. The staff were very helpful and the room and bed gave us deep sleep. Our bikes stayed outside. Perhaps a roof for bike parking would be great.
Stayed 1 night in Jun 2022
Response from Kenneth Hein on Jul 30, 2022
Dear Sharron, Thank you for taking the time to write a review. We are pleased to hear that you felt welcomed by our friendly staff and enjoyed our great location on the Moselle that much. We will consider your feedback regarding the roof in our internal talks. See you again hopefully soon. Kenneth Hein - Hotelmanager

8/10 Good

Lionel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was pretty good for what I needed it for. I was traveling through Trier. I only needed a quiet and clean place to stay. They provided all of that and more. I didn't eat at the restaurant or drink at the bar, but it was a good experience for me.
Stayed 1 night in May 2022
Response from Kenneth Hein on Jun 15, 2022
Dear Lionel, Great to hear that you enjoyed being our guest and everything was to your entire satisfaction. See you again hopefully soon. Kenneth Hein - Hotelmanager

10/10 Excellent

Steven

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extraordinary well kept hotel with great staff
Very clean and comfortable room and excellent customer service
Stayed 1 night in Jan 2022
Response from FourSide Team Trier on Feb 1, 2022
We are happy to hear you enjoyed your time with us. Thank you for your stay and we are hoping to welcome you again!

10/10 Excellent

michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb value!
Best no frill I’ve stayed in
Stayed 1 night in Jan 2022
Response from Kenneth Hein on Jul 30, 2022
Dear Michael, Thanks for your review. Great to hear that you enjoyed your time and felt comfortable with us. See you again hopefully soon. Kenneth Hein - Hotelmanager

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Kenneth Hein on Jan 12, 2022
Dear James, Great to hear that you had a comfortable stay and enjoyed your stay. See you again hopefully soon. Kenneth Hein - Hotelmanager

4/10 Poor

Felicia

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The executive apartment was dirty and we the couch was in bad condition. There was a large spider web in the corner of the room and several spiders.
Stayed 6 nights in Sep 2021
Response from Kenneth Hein on Sep 25, 2021
Dear Felicia, Thank you for sharing your impressions with us. We are happy that you were our guest. But we are sorry to hear that you weren’t completely satisfied with the cleanness of your room. This is not our standard and we will consider your feedback in our internal talks. Please contact either our friendly front desk team or our manager on duty, they would have been more than happy to inform the housekeeping service. Nevertheless we hope to welcome you again. Kenneth Hein - Hotelmanager

8/10 Good

Niels

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Great place to stay when on the go, would not recommend as a romantic stay but most certainly a nice and comfortable place. Nice view to the river and close to the m motorway network.
Stayed 1 night in Jun 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in May 2021
Response from Kenneth Hein on Jul 8, 2021
Lieber Reisender, vielen Dank, dass Sie Ihre Eindrücke mit uns teilen. Schade jedoch, dass Sie während Ihres Aufenthaltes nicht ganz zufrieden waren. Über näheres Feedback würden wir uns freuen. Wir würden uns freuen Sie dennoch wieder einmal bei uns willkommen zu heißen. Kenneth Hein - Hotelmanager

2/10 Terrible

Ahmed, Trier

Disliked: Cleanliness, staff & service
Very bad not clean in corona time Staff ohne Erfahrung
Stayed 1 night in Jul 2020
Response from Vincent Nienhaus on Aug 7, 2020
Lieber Ahmed, vielen Dank, dass Sie Ihre Eindrücke mit uns teilen. Wir freuen uns, dass Sie unser Gast waren. Bitte beachten Sie, dass wir eine Zimmerreinigung während des Aufenthalts im Moment regulär alle 4 Nächte anbieten, um die Übertragungswege und Kontaktmöglichkeiten gering zu halten. Auf Wunsch steht unser Housekeeping natürlich jederzeit zur Verfügung. Alle Informationen finden Sie auch in den Mitteilungen, die Sie bei Check-In erhalten haben. Die aktuelle Situation und die Umsetzung der nach wie vor geltenden Corona Vorschriften sind für uns alle eine Herausforderung und wir bitten um Verständnis wenn die Abläufe anders sind als gewohnt. So können wir alle hoffentlich baldmöglichst zur Normalität zurückkehren. Wir würden uns freuen Sie dennoch wieder einmal bei uns willkommen heißen zu dürfen. Vincent Nienhaus - General Manager

8/10 Good

Vartouhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from Vincent Nienhaus on Jul 31, 2020
Dear Vartouhi, Great to hear that you felt comfortable with us and enjoyed our stay. See you again hopefully soon. Vincent Nienhaus - General Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is modern and provides many amenities. Hotel has a restaurant and bar on site.
Stayed 1 night in Feb 2020
Response from Vincent Nienhaus on Mar 3, 2020
Dear traveller, Thank you very much for your nice feedback. We are pleased to hear that you had a comfortable stay and everything was to your entire satisfaction. See you again hopefully soon. Vincent Nienhaus - General Manager

6/10 Okay

Andreas

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from Vincent Nienhaus on Mar 5, 2020
Lieber Andreas, vielen Dank für Ihre Bewertung. Wir freuen uns, dass Sie unser Gast waren. Schade jedoch, dass Sie während Ihres Aufenthaltes nicht ganz zufrieden waren. Sollten Sie weiteres Feedback für uns haben, zögern Sie bitte nicht uns direkt zu kontaktieren. Wir hoffen dennoch Sie wieder einmal bei uns begrüßen zu dürfen. Vincent Nienhaus - General Manager

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Breakfast was really good. Walking distance to the concert hall
Stayed 1 night in Feb 2020
Response from Vincent Nienhaus on Mar 3, 2020
Dear traveller, Thanks a lot you your nice review. We are happy to hear that you enjoyed your stay and especially liked our rich breakfast buffet. We hope to welcome you again soon. Vincent Nienhaus - General Manager

8/10 Good

AmericanMann, Germany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
On first impression I was not so impressed with the facility and the parking. Parking area is very tight. My Mercedes presented a problem to park. The location on the edge of Trier gave easy excess to the autobahn for any location in the area. City center is 10 minutes drive or a nice 20 minute walk along the Mosel river. Breakfast had all that could be desired. Staff was courteous. We rented an apartment and was pleased with the cleanliness and furnishing. Over all we felt good about the hotel and would go back.
Stayed 4 nights in Dec 2019
Response from Vincent Nienhaus on Dec 23, 2019
Dear traveller, Great to hear that you felt comfortable with us and everything was to your entire satisfaction. See you again hopefully soon. Vincent Nienhaus - General Manager

2/10 Terrible

Verified traveler

Stayed 1 night in Dec 2019

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Vincent Nienhaus on Nov 23, 2019
Liebe Susan, vielen Dank, dass Sie sich die Zeit für eine Bewertung genommen haben. Schön, dass sie einen tollen Aufenthalt bei uns verbracht haben und sich rundum wohlgefühlt haben. Wir würden uns freuen Sie bald wieder einmal als unseren Gast willkommen heißen zu dürfen. Vincent Nienhaus - General Manager

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2019
Response from Vincent Nienhaus on Nov 23, 2019
Lieber Reisender, toll, dass es Ihnen bei uns so gut gefallen hat und Sie Ihren Aufenthalt genossen haben. Wir hoffen Sie bald wieder begrüßen zu dürfen. Vincent Nienhaus - General Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
.....................................,,,....,,,,,,,,
Stayed 2 nights in Oct 2019
Response from Vincent Nienhaus on Nov 21, 2019
Dear traveller, Good to hear that everything was to your entire satisfaction and you had a nice stay. We hope to welcome you as our guest again soon. Vincent Nienhaus - General Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
better inside than outside
Very good and friendly hotel, surrounding is disappointing and a bit too far from city center (bus travel) rooms confy and service is top quality, parking places fill up very fast enjoyed my stay, couldn't use breakfast as I had to travel very early
Stayed 2 nights in Sep 2019
Response from Vincent Nienhaus on Oct 13, 2019
Dear traveller, Thanks a lot for your great review. We are glad to hear that you had a comfortable stay and enjoyed your time in Trier. We gladly forward your great feedback directly to our staff. We hope to welcome you again soon. Vincent Nienhaus – General Manager

8/10 Good

Deborah C., Aleknagik, Alaska

Liked: Cleanliness
Loved the layout of this hotel's room
There was a small bedroom off to the side with a bunkbed for my daughter. This was so good that we had our own sleeping spaces as I snore.
Stayed 1 night in Sep 2019

10/10 Excellent

Iain, VICTORIA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We felt welcomed when we checked in. The room was well lit and furnished in a clean and simple style. We had a snack in thd Bistro and breakfast in the morning and were pleased with yhe qudlity and service. Parking is sn issue. We found parking in the adjzcent casino whrn we found that all there spots which sre in a number of lacations around the building were full.
Stayed 1 night in Sep 2019
Response from Vincent Nienhaus on Oct 13, 2019
Dear Lain, Thank you very much for your nice review. We are pleased to hear that you had a wonderful stay and enjoyed your room and our delicious breakfast. See you again hopefully soon. Vincent Nienhaus - General Manager

10/10 Excellent

Ann

Stayed 1 night in Aug 2019
Response from Vincent Nienhaus on Jan 8, 2021
Liebe Ann, vielen Dank für Ihre schöne Bewertung. Wir freuen uns, dass alles zu Ihrer Zufriedenheit war und hoffen Sie bald wieder bei uns begrüßen zu dürfen. Vincent Nienhaus - General Manager

4/10 Poor

Matty

Disliked: Property conditions & facilities, room comfort
Glad it was only one night
Stayed 1 night in Aug 2019
Response from Vincent Nienhaus on Aug 19, 2019
Dear Matty, we are happy that you were our guest. But we are sorry to hear that you weren´t completely satisfied during your stay. If you have addtional feedback for us, please contact us directly. Nevertheless we hope to welcome you again someday and would like to convince you of our service quality. Vincent Nienhaus – General Manager

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goede bedden. Mooie kamer. Goede verlichting. Parkeren was erg lastig en moest dan op een betaald parkeren plaats waar je ong. 14 euro per nacht kwijt was. Ontbijt was te duur in bergelijk met het brood. Ook geen airco. 'S morgens hoorde je al snel het verkeer voorbij komen. Badkamer was ook goed.
Stayed 3 nights in Aug 2019
Response from Vincent Nienhaus on Jan 8, 2021
Dear traveller, Thanks for sharing your impressions with us. Great to hear that you felt comfortable with us and enjoyed your stay. We will consider your feedback in our internal talks. We hope to welcome you again soon. Vincent Nienhaus - General Manager

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top class hotel
This hotel has a fantastic location next to the river on the outskirts of the lovely city. It was as new with everything working as it should. Good efficient and friendly staff. Very comfortable beds and the rooms have a very relaxing ambiance. I would definitely recommend this hotel if you are staying in Trier.
Stayed 2 nights in Jul 2019
Response from Vincent Nienhaus on Aug 19, 2019
Dear David, Thank you very much for taking the time to write a feedback. Great to hear that you enjoyed our location and our cosy boxspringbeds. We gladly forward your great feedback directly to our staff. We hope to welcome you again soon. Vincent Nienhaus – General Manager

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location. Rooms have a good size. Breakfast Buffett is good
Stayed 1 night in Jun 2019
Response from Vincent Nienhaus on Jul 9, 2019
Dear traveller, Thank you very much for your great feedback. We are glad to hear that you had a nice time in Trier and especially liked our remarkable location and our rich breakfast. We hope to welcome you as our guest again soon. Vincent Nienhaus - General Manager

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although someway from the City centre the very pleasant 45 minute walk by the river made up for this. Not five star but a decent four with a very good breakfast.
Stayed 4 nights in Jun 2019
Response from Vincent Nienhaus on Jul 9, 2019
Dear traveller, Thank you very much for taking the time to write a review. We are pleased to hear that everything was to your entire satisfaction and you especially liked our delicious breakfast and our remarkable location. See you again hopefully soon. Vincent Nienhaus - General Manager

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It does what it says on the tin....................................................
Stayed 1 night in Apr 2019
Response from Vincent Nienhaus on Jun 5, 2019
Dear traveller, Great to hear that you felt comfortable and everything was to your entire satisfaction. See you again hopefully soon. Vincent Nienhaus - General Manager

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very “functional” looking type of hotel externally, but internally comfortable and quiet, with impeccable service from the staff. It was cold and dreary outside but pleasant inside and meals were simple but very tasty, notably breakfast. Only negative was that therswas no hot water, only lukewarm, for shower but seemed to improve when we were leaving.
Stayed 1 night in Apr 2019
Response from Vincent Nienhaus on Apr 28, 2019
Dear John, Thank you very much for your review. We are pleased to hear that you had a comfortable stay and liked our modern and cosy design. We gladly forward your great feedback directly to our staff and hope to welcome you again soon. Vincent Nienhaus - General Manager

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, we just stayed 1 night passing through
Stayed 1 night in Apr 2019
Response from Vincent Nienhaus on Apr 28, 2019
Dear Linda, Thank you very much for your great review. We are glad to hear that you felt comfortable with us and enjoyed your stay. We hope to welcome you again soon. Vincent Nienhaus - General Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Bathroom very clean but not comfortable.
Stayed 1 night in Dec 2018
Response from Vincent Nienhaus on Jan 4, 2019
Dear traveller, Thank you very much for sharing your impressions with us. We are very pleased to hear that you enjoyed your stay and liked our great location. But we are sorry to hear that you weren’t completely satisfied with the bathroom. If you have additional feedback, don’t hesitate to contact us directly. We hope to welcome you again soon. Vincent Nienhaus – General Manager

8/10 Good

Larus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2018
Response from Vincent Nienhaus on Dec 2, 2018
Dear Larus, great to hear that you felt comfortable with us and had a good stay. We hope to welcome you again soon! Vincent Nienhaus – General Manager

10/10 Excellent

Dave, Mequon

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel for a business trip. Good parking and view of the Mosel.
Stayed 1 night in Nov 2018
Response from Vincent Nienhaus on Dec 2, 2018
Dear Dave, Thank you very much for your review. We are very happy that you were our guest and enjoyed your stay in our comfortable rooms overlooking the Moselle. We look forward to your next visit. Vincent Nienhaus – General Manager

6/10 Okay

Lori, Canada

Liked: Cleanliness
The room was clean, a reasonable size with modern decor and a nice shower/bathroom. We had a room with a lovely view of the river. However, there is no coffee machine and/or kettle, no fridge and no ice machine either. There is not much in the way of restaurants near by and certainly nothing (except the Casino), within walking distance.
Stayed 1 night in Nov 2018
Response from Vincent Nienhaus on Dec 2, 2018
Dear Lori, Thank you very much for your review. We are happy that you liked your room overlooking the Moselle. But we are sorry to hear that you weren`t completely satisfied with the equipment in your room. Kindly contact either our Front Desk Team or our Manager on Duty on the weekends. They would have been more than happy to assist. Nevertheless we hope to accomodate you again soon. Vincent Nienhaus – General Manager

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Stayed 4 nights in Oct 2018
Response from Vincent Nienhaus on Oct 22, 2018
Dear Christian, Thank you a lot for your great feedback. We are very pleased to hear that you felt that comfortable with us and had a good time in Trier. See you again hopefully soon! Vincent Nienhaus – General Manager