Ratings based on 141 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
76% of guests recommend
3.3 Room cleanliness
3.5 Service & staff
3.5 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Would not go back

Posted Sep 3, 2014
Pros: ?
Had to switch rooms because tub drain was so filthy it would not drain. Rooms were not clean, carpet was filthy. Breakfast was disappointing, not much to choose from. Sorry, it was not a good experience.
4 out of 5
Recommended
for Everyone
by A verified traveler from dayton ohio

WHITE WATER ADVENTURE

Posted Aug 22, 2014
Great hotel for the money...clean/comfy/great location, close to white water rafting and a SUPER indoor pool...
1 out of 5
by A verified traveler from michigan

otel need to be updated

Posted Aug 13, 2014
Pros: location
Cons: update every thing paint and furniture and food menu
Location: na
terrible very stinky room i changed the the room sewage smell and the staff was not helpful with the reservation .very nasty breakfast old old bagels may be since 3 days hard like rock only eggs and potato with horrible service
3 out of 5
by A verified traveler

Posted Jul 6, 2014
Cons: Make the hotel smoke fee
It was ok but need to make all the hotel smoke free. We had a smoke free room but 4 doors down was smoking that's all we could smell.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 22, 2014
Location: White Water Rafting
A nice place to stay for a quick trip to the rafting companies.We done the New and gully adventure company located in Lansing WV. and it was just a 25 minute drive to get there. The breakfest was good, and there was plenty of parking.
4 out of 5
Recommended
for Families
by Pam from Manassas

The New River Gorge Bridge

Posted Apr 23, 2014 on Hotels.com
It was very nice and quiet. Just what we needed.
1 out of 5
Recommended
by Tina from MS

Dirty

Posted Apr 13, 2014 on Hotels.com
The carpets were not vac, the couch in the room was nasty. We came back to the room at 11 pm our last night and it had not been cleaned, no towels, no coffee etc. We will not stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveler

One night Stay!!

Posted Apr 10, 2014
It was a good hotel for the price!! I was in and out in one night.
3 out of 5
Recommended
for Business Travelers
by Sally from Beckley

Disappointed

Posted Jan 13, 2014 on Hotels.com
Wasn't what site advertised. Hotels.com was wonderful to correct the disappointment. I was glad I booked through Hotels.com.
4 out of 5
Recommended
for Families
by Doug from 25301

Family stay

Posted Dec 26, 2013
Pros: The indoor pool. Breakfast. Location.
Cons: Small details, such as cleanliness and a welcoming atmosphere would make a world of difference.
Location: Good location for the area. Just off Rt. 19. In site of a mall and good restaurants. Movie theater nearby.
The pool was the draw over other affordable options(but need pool towels in pool area/available). We had fun. Water quality not optimal, but fun nonetheless. Room was visible stains on the box spring mattress and throughout room. Strange folk just "hanging out" at the front desk area throughout the evening talking in whispers and acting strange. Continental breakfast was surprisingly adequate.