Ratings based on 141 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom NY

Nice and clean hotel

Posted Feb 16, 2015
Perfect location, clean and nice staff. They were very accommodating to us when we arrived as late as we did, needed a fold out due to an unexpected situation.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice clean hotel. No complaints at all.

Posted Nov 25, 2014
I travel a lot and would be happy to stay in hotels like this anywhere I travel. Morning breakfast wasn't outstanding, but I don't expect much for free.
Comment from Hotel Management
Nov 26, 2014 by Management, Hotel Management
Thank you for staying with us and your feedback. The breakfast is standard requirement per IHG, therefore, we cannot make changes, however, your feedback is very important and will be passed on. Thank you again and hope to see you again.
4 out of 5
Recommended
for Families
by A verified traveler

Posted Nov 19, 2014 on Hotels.com
Comment from Hotel Management
Jan 31, 2015 by Management, Hotel Management
Thank you for you rating. Please come back and see us.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Tennessee

Staff

Posted Nov 1, 2014
The staff was excellent when we stayed on October 25. The lady at the front desk was doing a 200% job in helping everyone. A great job considering she was the only working that night with the hotel pack to capacity. We would return in a heart beat because of her.
Comment from Hotel Management
Nov 5, 2014 by Management, Hotel Management
Glad to here you had an excellent stay and also our staff made your day. I am glad to see that the staff are welcoming and very helpful. Please come back soon and visit us.
5 out of 5
Recommended
for Families
by Richard

Posted Oct 30, 2014 on Hotels.com
Comment from Hotel Management
Jan 10, 2015 by Management, Hotel Management
Thank you. Please come back and see us soon.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom NJ

Very Comfortable Stay

Posted Sep 25, 2014
King size bed so comfortable. Nice way to rest after driving 10h from Oklahoma City.
Comment from Hotel Management
Sep 29, 2014 by Management, Hotel Management
Thank you for staying with us. I hope you enjoyed our Signature Cinnamon Rolls also. Please come back and see us again.
5 out of 5
Recommended
for Overnight Stay Before Destination
by mwaltersfrom NH

Perfect!

Posted Aug 30, 2014 on Hotels.com
Selected this hotel an hour before we checked in. Hotels.com made that easy on our smart phone. Check in was seamless (appreciated the peppermint patties while we waited-long day's drive). Room was perfect. Beds were super comfortable with crisp sheets and great pillows. Everything was clean and fresh and bright. Just a quick overnight stay and back on the road, but lots of options close by for dinner and a great smoothie the next morning. Would definitely stay again.
Comment from Hotel Management
Nov 8, 2014 by Management, Hotel Management
Thank you for your review and feedback. Please come back and see us soon.
Comment from Hotel Management
Nov 8, 2014 by Management, Hotel Management
Thank you for your comment and feedback. I am glad you had a great stay. Come back and see us.
5 out of 5
Recommended
by Bre

Posted Aug 14, 2014 on Hotels.com
Comment from Hotel Management
Nov 8, 2014 by Management, Hotel Management
Thank you for rating.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Virginia

Great hotel

Posted Aug 10, 2014
Arrived early after a long drive and we're able to check in early, which was really appreciated. Very clean hotel and very nice staff. Free wifi and breakfast. Unfortunately the pool was closed for maintenance but that wasn't the goal of the trip anyway. Very safe area and walking distance to shops and restaurants. Very easy access to downtown Nashville yet away from the crowd and traffic.
Comment from Hotel Management
Feb 14, 2015 by Management, Hotel Management
Thank you for your fabulous review. We are glad that you had visited Mt. Juliet and stayed with us. Sorry about the pool, hope you can visit us again and use the pool. Hope to see you soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 4, 2014
The only downside is that breakfast was not fully ready at 7:00 as advertised. The dining room was crowded and the choices were very limited. The cinnamon rolls were barely thawed and the other food choices weren't all fully out. I came back two hours later and it was better.
Comment from Hotel Management
Feb 7, 2015 by Management, Hotel Management
Thank you for your response. Your review will help us get better. Hope to see you soon.