Ratings based on 341 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified travelerfrom philadelphia pa

Room advertised incorrectly

Posted Nov 17, 2014
I booked a standard suite at this hotel for a party of 2 women . Expedia had this hotel listed as having a queen bed and a pull out sofa bed under the description on the expedia mobile app. Upon checking into the hotel, we realized that the room only had ONE queen bed and a chair, NO PULL OUT SOFA BED. When I contacted the front desk about what we paid for, the man pretty much said suck it up, our standard suites do not come with pull out sofas. We called expedia and asked for a refund (we expedia did refund our money) and booked a hotel at the Wyndham down the street, which was much nicer, less expensive and had 2 queen size beds. I will never stay at this hotel again. However, expedia customer service was excellent and accommodating.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Philadelphia, PA

Nice hotel for a get away.

Posted Oct 15, 2014
I only stayed for a couple of days, but we enjoyed ourselves.
3 out of 5
by A verified travelerfrom d

Uncooperative staff at desk

Posted Oct 14, 2014
Was suppose to be a SMOKING Room! I need compensation becau se my confirmation from expedia says smoking
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New York, NY

nice and clean hotel

Posted Oct 9, 2014
Pros: feels like home.
Very nice and clean place, friendly staff. I like this hotel because it makes me feel like I am at home because of the things in the room it as to offer.
3 out of 5
by A verified traveler

Poor Customer Service

Posted Oct 6, 2014
Somehow the Hotel booked me for a studio instead of a suite which I clearly requested and was on my reservation. Their response was they had a number of down grades due to the high volume of requests. The employee was very disinterested and offered no remedy.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 6, 2014
Great hotel! Can't beat it for the money !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Spacious room

Posted Sep 20, 2014
Very nice spacious room, has a frig, dishwasher, stove, fully equipped kitchen. Rooms are sound proofed real good.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom florida

Two day visit to Philadelphia

Posted Sep 5, 2014
Pros: Price, proximity to city, comfort
Cons: Improved check-in; maintenance needs to respond to a faulty lock
Location: Good selection of nearby eateries, area is 12 miles to Philadelphia.
Small suite was comfortable and clean, good design for a longer stay. Large bath. 12 mile ride to city was easy. Hotel was reasonably priced. Difficulty checking in, requiring us to move out of two different rooms. Third room had a faulty lock that required us to "fiddle with it" and then kick the door open. Staff said the lock had been put in backwards ! Would stay again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 5, 2014
Great location off a major highway. Room was clean but had a broken security latch. When I went to use the sink the faucet was loose and came off. Other than that place place was nice.
5 out of 5
Recommended
by A verified traveler

Economical

Posted Aug 28, 2014 on Hotels.com
The room rate was economical. Additionally, check in was seamless, the room was clean, comfortable, quiet and I would recommend the facility for a short stay for anyone traveling through that area.