Ratings based on 215 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
95% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travelers
by Matt from Clifton

Stay for penn relays

Posted Apr 29, 2014 on Hotels.com
My team and i stayed here for 3 days for the penn relays and everything was great! Rooms were nice service was eapecially great they even accomodated us with a meeting room one night because of the size of my team. My only complaint is that it is advertised as having a continental breakfast but when you ask about it you have to pay for it. I was under the impression continental meant included with your stay.
Comment from Hotel Management
Jul 12, 2014 by Manager, Hotel Management
Dear Matt, We’re glad to hear you and your team was pleased with your stay during our annual city-wide Penn Relays! We appreciate you taking the time to complement our hotel and staff. We take great measures to help make you feel right at home when you choose to sleep over. Thank you for recognizing our efforts! We apologize however for any miscommunication regarding our continental breakfast pricing. Unfortunately, a complimentary breakfast option was not negotiated into your group rate this year. We thank you for your loyal business. Best Regards, The Staff and Management of the Holiday Inn Philadelphia - Cherry Hill
1 out of 5
by A verified traveler

Posted Apr 28, 2014
My room was not availible upon check in so I was forced to wait for another room to be cleaned. This room was directly adjacent to a conference room which featured loud music and talking until 2am. I could hardly fall asleep.
Comment from Hotel Management
May 1, 2014 by Manager, Hotel Management
Dear Valued Guest, Thank you for your feedback. Please accept our sincere apologies for the inconvenience you experienced during your stay with us. Here at the Holiday Inn Philadelphia – Cherry Hill, we take pride in ensuring complete customer’s satisfaction. Unfortunately, we did not meet your expectations. For future reference, if you find your room is unsatisfactory during a future stay with us or with any of our IHG brand hotels, please alert us immediately so we can move you to another room. Again, we appreciate your feedback so that we can improve. Best Regards, The Staff and Management of the Holiday Inn Philadelphia - Cherry Hill
4 out of 5
Recommended
for Personal Event
by GDude from Wlimington DE

easy access, easy to use

Posted Apr 17, 2014 on Hotels.com
although it was only one night, this lcoation was convenient and easliy accessible to highways and good restaurants. the only problem we experienced was trying to get across the street! NJ traffic flow leaves something to be desired.
Comment from Hotel Management
Jun 28, 2014 by Manager, Hotel Management
Dear GDude, We’re glad to hear you were pleased with our hotel and neighborhood! We agree, our New Jersey state traffic patterns can be a bit confusing and bothersome. It’s those infamous jug handles that gives us the toughest road navigation challenges. Unfortunately, our hands are tied regarding them. All of our jug handles are governed by the NJ state department of transportation. Thank you for your feedback. Best Regards, The Staff and Management of the Holiday Inn Philadelphia - Cherry Hill
Comment from Hotel Management
Jun 28, 2014 by Manager, Hotel Management
Dear GDude, We’re glad to hear you were pleased with our hotel and neighborhood! We agree, our New Jersey state traffic patterns can be a bit confusing and bothersome. It’s those infamous jug handles that gives us the toughest road navigation challenges. Unfortunately, our hands are tied regarding them. All of our jug handles are governed by the NJ state department of transportation. Thank you for your feedback. Best Regards, The Staff and Management of the Holiday Inn Philadelphia - Cherry Hill
Comment from Hotel Management
Jun 28, 2014 by Manager, Hotel Management
Dear GDude, We’re glad to hear you were pleased with our hotel and neighborhood! We agree, our New Jersey state traffic patterns can be a bit confusing and bothersome. It’s those infamous jug handles that gives us the toughest road navigation challenges. Unfortunately, our hands are tied regarding them. All of our jug handles are governed by the NJ state department of transportation. Thank you for your feedback. Best Regards, The Staff and Management of the Holiday Inn Philadelphia - Cherry Hill
Comment from Hotel Management
Jun 28, 2014 by Manager, Hotel Management
Dear GDude, We’re glad to hear you were pleased with our hotel and neighborhood! We agree, our New Jersey state traffic patterns can be a bit confusing and bothersome. It’s those infamous jug handles that gives us the toughest road navigation challenges. Unfortunately, our hands are tied regarding them. All of our jug handles are governed by the NJ state department of transportation. Thank you for your feedback. Best Regards, The Staff and Management of the Holiday Inn Philadelphia - Cherry Hill
3 out of 5
Recommended
by Fraser from Maine

Nice beds, Convenient to Philly.

Posted Apr 16, 2014 on Hotels.com
Upon check in not so great, 5 day stay, tall husband and as usual they blamed Hotels.com for not having a king room. Girl was good put us in for transfer the next morning. When I checked on transfer in the morning they called housekeeping for room check on a no show (for 1 night) then let us move. Not very good PR when we were staying 5 nights but.....Once we got a room we fit in, the beds are VERY comfortable, nice clean rooms, good showers. Small bathroom but updated, clean and worked. We were in the area for sporting events in Philly. Easy trip to Atlantic City and coast. I would stay here again and recommend. Lots of shopping and restaurants in the area too.
4 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveler

Convenient for Philadelphia

Posted Apr 15, 2014 on Hotels.com
Reasonable price and free parking close to Philadelphia. They had live music in the attached Red Hot and Blue restaurant the night we arrived.
Comment from Hotel Management
Jun 28, 2014 by Manager, Hotel Management
Dear Valued Guest, We’re glad to hear you were pleased with our hotel and amenities! We’re also glad to hear you enjoyed our complimentary live music which is offered Thursday through Saturday weekly in our restaurant – Red Hot& Blue. Best Regards, The Staff and Management of the Holiday Inn Philadelphia - Cherry Hill
Comment from Hotel Management
Jun 28, 2014 by Manager, Hotel Management
Dear Valued Guest, We’re glad to hear you were pleased with our hotel and amenities! We’re also glad to hear you enjoyed our complimentary live music which is offered Thursday through Saturday weekly in our restaurant – Red Hot& Blue. Best Regards, The Staff and Management of the Holiday Inn Philadelphia - Cherry Hill
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice stay.

Posted Apr 15, 2014
We stayed here and drove into philadelphia for two days. We had an excellent time. Easy transition into town. Across the street there are shops (nordstrom, best buy, .. etc), resturants (panera, starbucks, .. etc), and a grocery store which is nice to have for the little things I forgot to pack. Room was comfy, the only problem was that our room was close to the ice machine and I could hear that thing dropping ice all night. I was also bummed the pool wasn't open, but it was early april so I can't really blame them. The hotel is close to the train if you wanna take that into the city. When you went to exit you could only exit right out of the parking lot, if you wanted to go left you had to do a u-turn. It was super goofy, I saw alot of signs that said u-turn. I don't know if that's a New Jersey thing but I really did not like that. Otherwise a great stay.
4 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveler

Great music on Thursday nights!

Posted Apr 14, 2014 on Hotels.com
Hotel was nice, clean, about what I expected. Unexpected was the great music in their lounge/restaurant on Thursday night. Anna Mae & Junebug were a delight and made what was a very difficult trip so very much better.
Comment from Hotel Management
Jun 28, 2014 by Manager, Hotel Management
Dear Valued Guest, We’re glad to hear you were pleased with your stay with us! We appreciate you taking the time to complement our hotel and our complimentary live music offered Thursday through Saturday weekly in our restaurant – Red Hot& Blue. Best Regards, The Staff and Management of the Holiday Inn Philadelphia - Cherry Hill
Comment from Hotel Management
Jun 28, 2014 by Manager, Hotel Management
Dear Valued Guest, We’re glad to hear you were pleased with your stay with us! We appreciate you taking the time to complement our hotel and our complimentary live music offered Thursday through Saturday weekly in our restaurant – Red Hot& Blue. Best Regards, The Staff and Management of the Holiday Inn Philadelphia - Cherry Hill
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Apr 14, 2014 on Hotels.com
Comment from Hotel Management
Jun 28, 2014 by Manager, Hotel Management
Thank you for your comment.
Comment from Hotel Management
Jun 28, 2014 by Manager, Hotel Management
Thank you for your comment.
5 out of 5
Recommended
for Everyone
by Kristy from Baton Rouge, La

The bed was comfortable and the area was quiet.

Posted Apr 12, 2014
Pros: The bed was comfortable.
Cons: Nothing the hotel can change. The streets in New Jersey are one-way which makes it complicated to make a legal U-turn.
Location: The amenities near by are convenient if needed. I had easy access to stores if needed and restaurants.
The bed was very comfortable and the area was quiet. I slept very comfortably. The bathroom was very clean, also.
5 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveler

Posted Apr 8, 2014 on Hotels.com
Comment from Hotel Management
Jun 14, 2014 by Manager, Hotel Management
Thank you for your comment.