Ratings based on 393 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from ontario canada

Close to golf courses, clean rooms

Posted Jul 20, 2014
Pros: clean room
Cons: Pool area
Enjoyed stay , clean room, friendly staff, good breakfast, pool area needs updating
Comment from Hotel Management
Jul 22, 2014 by Tara, Hotel Management
Thank you very much for your response about the Mt. Pleasant Baymont Inn & Suites! We appreciate your business and hope to see you again in the future!
3 out of 5
Recommended
for Everyone
by A verified traveler from h

Close to casino

Posted Jul 15, 2014
Hair dryer not working told staff did not get repaired. Toilet leaked.did not get repaired.
Comment from Hotel Management
Jul 22, 2014 by Tara, Hotel Management
Thank you for letting me know about the issues in your room. I apologize about these problems and will make sure that our maintenance man gets these things taken care of immediately. This is not the type of stay our guests usually encounter. I do hope that you will try our hotel again so we can give you the stay that you deserve.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel very reasonable.

Posted Jul 14, 2014
Pros: Close to activities w/pool Excellent staff very pleasant
Cons: Improve nose level with more insulation between rooms
Nice room. Helpful front desk staff. Very pleasant cleaning staff. Everyone greets guests with a smile and helpful attitude.
Comment from Hotel Management
Jul 21, 2014 by Tara, Hotel Management
Wow, your comments are great to hear! I will certainly pass this on to my staff to give them the pat on the back that they deserve. We pride ourselves on making sure that each and every one of our guests feels welcome during their stay with us. We hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Kaleva, MI

Nice hotel close to casino

Posted Jul 12, 2014
Pros: Convenient
Cons: Poor lighting in the sink area.
Location: We only went to the casino
Decided to spend the night in Mt Pleasant after doctor appointment in the area. It was the closest to the casino at a fair price.
Comment from Hotel Management
Jul 21, 2014 by Tara, Hotel Management
Thank you for the great review! We're glad that you decided to stay. Our rooms are always clean and affordable! We hope to see you the next time you are in the area!
3 out of 5
by A verified traveler from Columbus, OH

Servicable, but pool area disappointing.

Posted Jun 30, 2014
Pros: Lots of channels on the tv.
Cons: General updating, maintenance and cleaning of common areas.
The room was clean, but the amenities need to be updated and a bit more "neat". It looked like there was some old equipment on the second floor which had been previously removed, but the space was just left open. I was hoping for a better "continental breakfast, too, but I'd rate that a 4 out of 10 on the continental breakfast scale. The pool area needs some maintenance. The water was clean, I guess, but heavily chlorinated. The walls and ceiling need new paint.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Good Hotel for an overnight stay

Posted Jun 17, 2014
Pros: Friendly Staff
I was only here for one night, but the staff was friendly and room was clean. Overall I would recommend folks to stay at this hotel.
4 out of 5
Recommended
for Everyone
by walt from mi

room

Posted Jun 6, 2014
Pros: Staff
Cons: Pilllows and toilet.
Location: Near the water park and casino, restaurants etc.
Pillows were too big, toilets too low, otherwise okay. Staff was very friendly.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice and close to casino Easy to find

Posted Jun 5, 2014
Pros: It was quiet and clean .Nice clean sheets and duvets.
Location: We were there for casino so do not really know anything about the town
Experience was good. Check in quick and efficient. Would stay there again
3 out of 5
Recommended
for Everyone
by A verified traveler

Fine but not anything to write home about

Posted Jun 1, 2014
Overall it as a nice hotel but there was something sticky on the carpet in my room and the breakfast served very little healthy options.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice stay

Posted May 30, 2014
A most comfortable and clean room. I'm not sure I've ever had a better night's sleep in a hotel. Staff was outstanding and friendly. The only thing missing was a gym but the pool area was very nice.