Ratings based on 232 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Middleville, MI
Nice hotel close to casino and waterpark.Posted Apr 8, 2015
We had issues with the kids getting sick around the pool area from getting overheated by hot tub or water-logged by the waterpark. The hotel staff was there to help immediately with waterbottles and bags with mints, mouthwash, crackers, etc. I really appreciated everything they did to make a bad situation better for us. Awesome breakfast included.
for Everyoneby A verified travelerfrom Southwest MI
Great staffPosted Mar 17, 2015
Great friendly staff. Room was clean. Was given a handicapped room at check in. Asked front desk to switch us and they did with no problems at all. Coffee was hot and ready both mornings. Close to everything. Would definitely recommend
for Everyoneby A verified travelerfrom mchigan
friendly staffPosted Mar 4, 2015
quiet and clean.close to casino and no shuttle but 4 dollars for cab service.
for Everyoneby A verified travelerfrom indy
Not many hotels to choose from. Good location.Posted Feb 28, 2015
In need of up dates. Room was comfortable but bathroom not really kept clean. My bathroom did not get cleaned the entire week I was there. Too much soap scum on corners of shower door
for Familiesby A verified travelerfrom Oscoda
Friendly StaffPosted Feb 27, 2015
Pros: I liked the room, very comfortable. The spa was Hot, and the pool is clean. The night staff are incredible.
Cons: The breakfast wasn't all that great, and I hope they get the pipe fixed because there was water all over the 2nd floor.
Location: There is an IHOP right next door, which is nice. and everything else is close by.
Overall great. Staff are remarkable. We had to evacuate due to a pipe that broke, and the staff were very accommodating. Clean rooms, nice pool and hot tub.
for Everyoneby A verified travelerfrom Mt. Pleasant, MI
Great stay while visiting daughter at CMUPosted Feb 7, 2015
Pros: Very friendly staff. Breakfast bar is great feature. Also love the coffee, tea station 24/7.
Cons: Stayed 2 nights, asked for only fresh towels. When I wasn't prepared to take them upon making the request, I missed the chance to get them.
Felt awkward on Saturday trying to relax by fireplace when 1pm turned in to lunch break area for all staff. Is this a weekly pizza luncheon event for staff? If so, possibly the conference room could have been utilized. I retreated to my room, but was enjoying the fireplace.
for Everyoneby A verified traveler
Very nice, clean and up to date.Posted Jan 25, 2015
Nice hotel I stay in frequently. highly recommend!!
for Everyoneby A verified travelerfrom Lapeer, MI
Clean and friendlyPosted Jan 20, 2015
It's clean and the beds are comfortable. Friendly staff and a good breakfast buffet.
for Couplesby Ceretta
Posted Jan 4, 2015 on Hotels.com
for Getaway With Friendsby Randifrom Flint, MI
Best service ever!Posted Dec 19, 2014 on Hotels.com
The staff was very pleasant and helpful! Our room was emaculate! The beds and pillows were amazing...we did not want to leave. Thank you for the hedt experience at a hotel so far for us!