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Nice clean and quiet place to stay while visiting Custer and the lower Blackhills.
Laurie
Stayed 2 nights in Oct 2023
Response from Assistant Manager Mellissa Livermore on Oct 19, 2023
We’re so happy to hear you had a great experience at Custer Comfort Inn and Suites. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.
So nice. Room, sheets, pool, coffee, staff everything so far.
ANDREW
Stayed 1 night in Oct 2023
Response from Assistant Manager Mellissa Livermore on Oct 19, 2023
We’re so happy to hear you had a great experience at Custer Comfort Inn and Suites. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.
Response from Assistant Manager Mellissa Livermore on Oct 19, 2023
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Our team will be happy to hear that their hard work has paid off!. Have a wonderful day!
Clean. Love the breakfast. Perfectly located around many things to do.
Rowena
Stayed 2 nights in Oct 2023
Response from Assistant Manger Mellissa Livermore on Oct 19, 2023
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Our team will be happy to hear that their hard work has paid off!. Have a wonderful day!
10/10 Excellent
Laura
Traveled with family
Oct 15, 2023
Liked: Cleanliness
Very comfortable and spacious room. Helpful staff.
Laura
Stayed 1 night in Oct 2023
Response from Assistant Manager Mellissa Livermore on Oct 19, 2023
I’m happy to hear that our team provided you with excellent service. I’ll make sure that the staff receive your feedback. I’m sure it will make their day! Have a wonderful day!
Response from Assistant Manager Mellissa Livermore on Oct 15, 2023
Thank you so much for your positive feedback! We are thrilled to hear you enjoyed your experience in the Black Hills. Our team will be happy to hear that their hard work has paid off! If there is anything we can do to serve you further, let us know.
Beautiful setting as it backs up to a hillside. Very nice complimentary breakfast, decent pool/hot tub area. There was a mixup at check in that created a little confusion at checkout...but no big deal. I would stay here again.
Brent
Stayed 1 night in Oct 2023
Response from Assistant Manager Mellissa Livermore on Oct 15, 2023
We are so happy to hear you had a great experience with us at Comfort Inn, Custer. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to see you again soon.
Response from Assistant Manager Mellissa Livermore on Oct 15, 2023
Thanks so much for sharing your feedback about our service. We are glad to hear that our team’s performance exceeded your expectations, and we will make sure that they receive the recognition they deserve. Thank you again and we hope to see you soon
Response from Assistant Manager Mellissa Livermore on Oct 15, 2023
Thanks so much for sharing your feedback about our service. We are glad to hear that our team’s performance exceeded your expectations, and we will make sure that they receive the recognition they deserve. Thank you again and we hope to see you soon
Room was very nice . Bed was comfortable. Staff was very nice and helpful. Highly recommend.
Cathie
Stayed 1 night in Oct 2023
Response from Assistant Manager Mellissa Livermore on Oct 15, 2023
We are so happy to hear you had a great experience with us at Comfort Inn, Custer. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to see you again soon.
6/10 Okay
Vicki
Traveled with family
Oct 9, 2023
The toilet seat was broken and needed to be tightened, very loose on the hinges. Also the fan in the bathroom was very loud and sounded like it was about to break when you turned off the light/fan. Otherwise the bed was comfy. Breakfast was just ok, your basic hotel breakfast included faire
Vicki
Stayed 1 night in Oct 2023
Response from Assistant Manager Mellissa Livermore on Oct 15, 2023
We’re so happy to hear you had a great experience at the Comfort Inn and Suites, Custer. Our whole team works very hard to keep our customers happy. I am sorry to hear about the issues with your room during your stay with us. I will be sure to pass your feedback on, and we will work on maintaining our amenities in order to meet your expectations in the future. Thank you for taking the time out of your day to leave us a review! We hope to see you again soon.
Response from Assistant Manager Mellissa Livermore on Oct 8, 2023
We are grateful for your feedback. It is our pleasure to provide the best possible service to our guests, and we are glad that this commitment was reflected in your visit. We look forward to the next time we are able to serve you again. Have a wonderful day!
Friendly staff and everything was very clean and our room was quiet. COMFORT. Great beds and mattresses and the included breakfast was great!
James
Stayed 2 nights in Oct 2023
Response from Assistant Manager Mellissa Livermore on Oct 8, 2023
We are grateful for your feedback. It is our pleasure to provide the best possible service to our guests, and we are glad that this commitment was reflected in your visit. We look forward to the next time we are able to serve you again. Have a wonderful day!
Response from Assistant Manager Mellissa Livermore on Oct 8, 2023
We re so happy to hear you had a great experience With us in the Black Hills. Your review made our day! Our entire team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.
Very comfortable bed, decent breakfast.
I wish the light blocking drape didn’t allow light in underneath it over the air unit.
Linda
Stayed 1 night in Oct 2023
Response from Assistant Manager Mellissa Livermore on Oct 8, 2023
Thanks for sharing your positive review with us. Just wanted to let you know how much your review means to us here at Comfort Inn. We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Thanks again, and we hope to make your next visit just as positive. Have an amazing day!
Response from Assistant Manager Mellissa Livermore on Oct 4, 2023
We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to serve you again. Have a wonderful day!
Response from Assistant Manager Mellissa Livermore on Oct 4, 2023
It’s great to hear that you had a positive experience with us at Comfort Inn, Custer. Our team will be happy to hear that their hard work has paid off! We sincerely thank you for taking the time to share your thoughts with us. We hope to see you soon!
It was nice, especially The Buglin' Bull restaurant.
Mr Randall R
Stayed 2 nights in Sep 2023
Response from Assistant manager Mellissa Livermore on Oct 4, 2023
It’s great to hear that you had a positive experience with us at Comfort Inn, Custer. Our team will be happy to hear that their hard work has paid off! We sincerely thank you for taking the time to share your thoughts with us. We hope to see you soon!
Response from Assistant Manager Mellissa Livermore on Oct 4, 2023
We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to serve you again. Have a wonderful day!
Response from Mellissa Livermore Assistant Manager on Sep 27, 2023
We’re so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to see you again soon.
Great location to access all the sites close to Custer
Duane
Stayed 2 nights in Sep 2023
Response from Mellissa Livermore Assistant Manager on Sep 27, 2023
We’re so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to see you again soon.
Stay was great. Just a quick single night during a cross country road trip. The pool was bigger than expected, and a huge hit with the kids. Only complain I have is that the air conditioner in my room was loud. But I’d still stay here again!
Jessica
Stayed 1 night in Sep 2023
Response from Mellissa Livermore Assistant Manager on Sep 27, 2023
We’re so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to see you again soon.
10/10 Excellent
Bonnie
Sep 23, 2023
Bonnie
Stayed 1 night in Sep 2023
Response from Mellissa Livermore Assistant Manager on Sep 27, 2023
We’re so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to see you again soon.
Response from Assistant Manager Mellissa Livermore on Sep 22, 2023
Thanks for sharing your positive review of our premier establishment . Feedback like yours is valued by every team member here and it gives us the motivation to continue developing and growing as a company.
10/10 Excellent
Tom
Sep 21, 2023
Liked: Cleanliness, staff & service, room comfort
Tom
Stayed 1 night in Sep 2023
Response from Mellissa Livermore Assistant Manager on Sep 27, 2023
We’re so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to see you again soon.
10/10 Excellent
Charity
Traveled with family
Sep 20, 2023
One of the nicest places we’ve stayed. Super clean, bed extremely comfortable. Fresh towels and washcloths daily. Staff was so nice. I can’t say enough good things about this hotel. Five stars!!
Charity
Stayed 3 nights in Sep 2023
Response from Assistant Manager Mellissa Livermore on Sep 22, 2023
We’re so happy to hear you had a great experience with us. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to see you again soon.
We stayed for four nights. Staff was friendly, room was clean, breakfast was good.
Kathleen
Stayed 4 nights in Sep 2023
Response from Assistant Manager Mellissa Livermore on Sep 22, 2023
We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to serve you again. Have a wonderful day!
8/10 Good
Andree
Sep 18, 2023
Andree
Stayed 2 nights in Sep 2023
8/10 Good
Brent
Sep 18, 2023
Brent
Stayed 1 night in Sep 2023
Response from Assistant Manager Mellissa Livermore on Sep 22, 2023
Thanks for sharing your positive review of our premier establishment . Feedback like yours is valued by every team member here and it gives us the motivation to continue developing and growing as a company.
Staff was very nice. The room was pretty clean. Little things were not taken care of. The tub had definitely had some use. Chips in it. The breakfast was tipucal hotel breakfast. With eggs, bacon, cereal, bagels and all the topping.
Overall it was good.
Cari
Stayed 3 nights in Sep 2023
Response from Assistant Manager Mellissa Livermore on Sep 22, 2023
We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to serve you again. Have a wonderful day!
6/10 Okay
Lynnda
Sep 16, 2023
Liked: Staff & service
The bathroom walls next to the toilet and by the light switch were dirty. Hallways had not been vacuumed. Facility needs a little tender care. We stay there most every year and noticed a slight decline in facility card.
Lynnda
Stayed 2 nights in Sep 2023
Response from Assistant Manager Mellissa Livermore on Sep 22, 2023
Thanks for sharing your positive review of our premier establishment . Has valued guest we would like you to know that your concerns were heard and we will be applying all the necessary recommendation so we can better fulfil all of our guest needs. We are constantly improving on our quality of service offered. Thank you again for your honest review and we hope to offer you a pleasant stay the next time you are visiting the Black Hills. Have a wonderful day.
Response from Assistant Manager Mellissa Livermore on Sep 15, 2023
Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that the entire staff receives the recognition they deserve. Thank you again, have a great day!
Response from Assistant Manager Mellissa Livermore on Sep 15, 2023
Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that the entire staff receives the recognition they deserve. Thank you again, have a great day!
Response from Assistant Manager Mellissa Livermore on Sep 15, 2023
Thank you for your kind words. We are grateful for your feedback. It is our pleasure to provide the best possible service to our guests, and we are glad that this commitment was reflected on your visit. We look forward to the next time we are able to serve you again. Have a wonderful day!
Response from Assistant Manager Mellissa Livermore on Sep 15, 2023
Thank you for your kind words. We are grateful for your feedback. It is our pleasure to provide the best possible service to our guests, and we are glad that this commitment was reflected on your visit. We look forward to the next time we are able to serve you again. Have a wonderful day!
Everything was great except the coffee. Both the in-room coffee and the breakfast room coffee were awful watered-down stuff that didn't even taste like coffee. The hot and cold breakfast was great for most folks, but not so much for a vegan.
Barbara
Stayed 2 nights in Sep 2023
Response from Mellissa Livermore Assistant Manager on Sep 8, 2023
Thanks so much for sharing your feedback about our service. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to serve you again. Have a wonderful day!
The hotel was in a good location and was in pretty good shape. There were a few things that were worn or could use a little attention, but overall everything was good. The girl at the front desk was very nice and great with area information and helpful with checking. I would be comfortable recommending this hotel to someone traveling to see things in the area.
Ian
Stayed 1 night in Aug 2023
Response from Mellissa Livermore Assistant Manager on Sep 8, 2023
Thanks so much for sharing your feedback about our service. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to serve you again. Have a wonderful day!
I stayed at the property for the EV charging, but the hotel was very comfortable, breakfast good and ;location excellent.
Michael
Stayed 4 nights in Aug 2023
Response from Mellissa Livermore Assistant Manager on Sep 8, 2023
Thanks so much for sharing your feedback about our service. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to serve you again. Have a wonderful day!
Comfort Inn - Custer, SD- Clean and comfortable rooms. Convenient to surrounding points of interest. Helpful and courteous staff. Filling breakfast with several choices. Highly recommend this property.
Pamela
Stayed 2 nights in Sep 2023
Response from Mellissa Livermore Assistant Manager on Sep 8, 2023
Thanks for sharing your positive review of our premier establishment. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing and growing as a company.