Ratings based on 274 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
99% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by A verified traveler from eastbourne

A very good 2 nights stay.

Posted Sep 15, 2014
Pros: Being able to sit outside with a fire pit and having a glass of wine!
Cons: More snacks/food available. At the moment staying in a Marriott hotel with a good selection of different foods and drinks in the lobby.
Hotel was as expected.Staff friendly and helpful.The room was of a good size and clean. Facililities were excellent. Large and comfortable seating areas and a lovely patio, cascading waterfall and fire pit.
5 out of 5
Recommended
for Everyone
by A verified traveler from Pittsburgh

Four Nights in Custer

Posted Sep 10, 2014
We stayed at the Holiday Inn Express in Custer for Four days of hiking nearby national parks. The facilities and services were flawless. No gliches at all. The breakfast was very good with a nice selection of foods. Zno noise or wild groups. Quiet at night.
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Good location, comfortable

Posted Sep 9, 2014
Pros: Good location. Nice area for Continental breakfast
Cons: The comforter should be placed higher. For anyone taller than 6 ft., the comfortable doesn't cover the shoulders. The comforters were flimsy.
Location: Mt Rushmore and lot more.
Had to ask for a room away from the elevator shaft. Expedia must get all the rooms near the elevator shaft. Everything was fine.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 26, 2014
Nestled in the midst of the Black Hills area, this hotel had an ideal location to get to and from attractions.
5 out of 5
Recommended
for Everyone
by A verified traveler from Dallas

Excellent choice made.

Posted Aug 21, 2014
Very close to places we wanted to visit. People at desk were most helpful in suggestions.
5 out of 5
Recommended
for Everyone
by A verified traveler from Beaufort, SC

Clean and close to restaurants & attractions

Posted Aug 18, 2014
Pros: Very clean and comfortable
Cons: Nothing
Location: Custer State Park, Mt. Rushmore, Wind Cave, Jewel Cave, Devils Tower
We were vacationing to see Mt. Rushmore, Custer State Park and area caves. The room was very clean and comfortable, and the hotel staff was extremely helpful. Custer is a very small town but had plenty of decent restaurants and entertainment options. There is a mini-golf course within walking distance of the hotel, and just across the street from the hotel is a surprisingly well-done magic show (Grand Magic). We thoroughly enjoyed our stay!
5 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Great place to stay

Posted Aug 15, 2014
Stayed here with family and kids ages 8&10. Rooms were comfortable. Breakfast had lots if options. Pool is narrow compared to some but warm and clean.
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to Cuser State Park

Posted Aug 5, 2014
Location: Mount Rushmore, Crazy Horse memorial and Custer state park all relatively nearby.
Hotel is ok but no restaurant, so a short drive into town for a restaurant or a 5 minute walk to the Captains table restaurant ( Not recommend, terrible service ).
5 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Always a pleasure at HIE!

Posted Aug 4, 2014
Pros: Very convenient to all attractions and restaurants.
Service nothing less as expected, rooms clean and staff very accommodating!!!
4 out of 5
Recommended
for Everyone
by A verified traveler

standard holiday inn.

Posted Aug 2, 2014
Pros: The tv had more channels than most hotels. Breakfast is a nice perk.Clean and neat
Cons: Front desk clerks were young and not that informative about the sites in the area.
Location: located pretty near all major sites in the western black hills, etc. Mt Rushmore, Crazy Horse...
The hotel was a standard holiday inn. It was nice and clean. Breakfast was typical hotel breakfast, but it is a nice perk. No complaints about our stay. Would stay there again.