Ratings based on 454 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from So Cal

Great hotel, great restaurant

Posted Jun 28, 2015
What a pleasant surprise, a Best Western that got everything right! The room was clean and spacious, the pool and spa were first class. The restaurant and bar had great service and great food. Even live music on Friday night
5 out of 5
Recommended
for Everyone
by A verified traveler from WI

Excellent experience.

Posted Jun 22, 2015
Pros: Location and staff.
Cons: -
Though we reached late in the night, we were well received. Got good information on local sight seeing attraction that we can do in short term we had on next day morning. We really enjoyed the delicious break fast.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco Bay Area

Room with a view

Posted Jun 17, 2015
Pros: Location, clean and comfortable room, beautiful views and great breakfast.
Cons: Nothing
Location: Beautiful nature walks
The Tree House is much nicer than the photos show on their web site. From the moment I entered the lobby through the beautiful knotty pine doors I knew that this was going to be a memorable experience. The desk clerks were friendly and very accommodating. They had not gotten the message that I preferred a ground floor room. They apologized and upgraded me to a third floor room with an elevator. The room had a small private balcony and a spectacular view of Mount Shasta. Since my dog was my companion, I didn't want to leave him to go out for dinner. I was able to order from the hotel restaurant and pick up my meal and eat in my room. The food was great and the price was reasonable. The hot breakfast in the morning was included in the price and was quite extensive. I love this hotel and would recommend it to anyone.
4 out of 5
Recommended
for Everyone
by A verified traveler

快適に過ごせました

Posted Jun 16, 2015
Mt.Shastaを眺望することができます。ホテル内のレストランも騒がしくなく、快適に過ごすことができました。 receptionの対応も親切です。
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful setting

Posted Jun 2, 2015
Beautiful building and grounds as well as fabulous view of Mt Shasta.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 31, 2015
Overall good experience! Everything is clean and neat. Breakfast was good as well.
4 out of 5
Recommended
for Everyone
by A verified traveler from Seattle, WA

Posted May 20, 2015
Location: Tesla supercharger conveniently located in hotel parking lot.
Hotel is nice and at an excellent location. We used is as a overnight stop while driving down I-5 on our way to the Bay Area. Hotel was full and unfortunately we ended up with an ADA room and could not change it. Roomy but odd bathroom and low closet bar is less than ideal when you don't need it. We had a good dinner at the restaurant with an excellent waitress. The continental breakfast that was included with the room was also good with nice selection.
4 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel in the mountains

Posted May 5, 2015
Pros: scenery and convenience to the interstate, friendly and efficient staff.
Cons: starting breakfast at the time indicated; not charging more for rooms which essentially overlook the parking lot but have very modest mountain glimpse
rooms facing the interstate are loud and since they face west extremely hot.
3 out of 5
Recommended
for Everyone
by A verified traveler

we were told twice to lower are voice even though

Posted Apr 14, 2015
Not that good as I was trying to say the Hotle staf was knocking on are room door and asking us to be quit , even though we were not that loud two room down from us some youger pepoel were singing kariok the staf not once but twice said that we were the ones making all the noise they did not even investigate two rooms down the hall the would have fond the culprit
5 out of 5
Recommended
for Everyone
by A verified traveler from Dinuba, CA

Very comfortable hotel. Excellent breakfast.

Posted Apr 4, 2015
Pros: Comfortable rooms
Cons: Hotel is big and not many elevators
Nice pool and spa. Big clean rooms. We stayed there on our way up to Oregon and on our way home.