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Reviews of Days Inn by Wyndham Mt. Vernon

2 out of 5
Days Inn by Wyndham Mt. Vernon
2009 Riverside Drive, Mount Vernon, WA

Reviews

5.6
Rating 10 - Excellent. 109 out of 1001 reviews" "
Rating 8 - Good. 221 out of 1001 reviews" "
Rating 6 - Okay. 252 out of 1001 reviews" "
Rating 4 - Poor. 196 out of 1001 reviews" "
Rating 2 - Terrible. 223 out of 1001 reviews" "

5.8/10

Cleanliness

7.0/10

Staff & service

5.0/10

Amenities

5.2/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

4/10 Poor

Cheyenne

Traveled with group
The included breakfast was very underwhelming, cereal or toast. The place had a dingy feel to it although the room appeared clean with no issues.
Stayed 1 night in Apr 2024

2/10 Terrible

James

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a tired, run down property, has not been maintained well, was clean in places, a vacuum cleaner had not been used for a while. There was dirty towels in the elevator, the check in staff was not very friendly or helpful at all, i paid for my room thru Expedia and she charged me again saying i would get it back in 3 to 4 days with no explanation. Not a good experience
Stayed 1 night in Apr 2024

2/10 Terrible

Michael F

broken chair , broken lamp just run down, showed signs of being nice at one time, but not now.
Stayed 1 night in Apr 2024

6/10 Okay

luis

Business traveler
Liked: Staff & service
No elevator service
Stayed 3 nights in Mar 2024

4/10 Poor

Willow

Business traveler, Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
There were multiple fire hazards in the room. Half missing outlets. Big things plugged into cheap electrical cords. This was definitely not the worst but not bad. One of our lights did not work. I asked the front dresk to fix it. They said they would and never came.
Stayed 1 night in Apr 2024

6/10 Okay

johnson

Traveled with family
Breakfast was terrible. When we reached at 9am, there was 1 French muffin , 4 loaf of bread and cereal there . Coffee ran out but going to refill . We didn’t have breakfast at days inn.
Stayed 1 night in Apr 2024

4/10 Poor

Bob

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
. when checking in the front desk person was on the phone with a personal call and never knew when she was talking with me or whoever was on the phone. The room smelled of smoke and they tried to cover it up with a strong cleaner which just made it worse.
Stayed 1 night in Apr 2024

10/10 Excellent

jose alvarez

Stayed 1 night in Apr 2024

8/10 Good

Denise

Traveled with pets, Traveled with family
Thank you to the nice lady who checked us in for our stay. Nothing too fancy but it wasn't terrible! The location is very convenient and close to a lot of places we wanted to visit.
Stayed 1 night in Mar 2024
Response from Singh on Apr 2, 2024
Thank you for staying with us

6/10 Okay

Lourena

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
The general maintenance looks like it's been done by a 5th grader, half the lights in the room didn't work, carpet pretty stained but everything else in the room appeared clean.
Stayed 1 night in Mar 2024
Response from Singh on Mar 27, 2024
Thank you for staying with us

10/10 Excellent

Ginny

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Singh on Mar 27, 2024
Thank you for staying with us

2/10 Terrible

C

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We didn’t stay. Went to check in and the lobby was gross, the area was sketchy, they wanted an extra $100 upfront, even though the room had been paid for.
Stayed 1 night in Mar 2024

4/10 Poor

Ruth

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room was spacious and the bathroom was clean. But it was difficult to get a good night's sleep because there was a loud train whistle at least six or more times during the night. The breakfast hours were posted to be until 10 am. We went there just before 8 am and there was only 2 kinds of juice, a bowl of apples and some dry cereal. There was no milk for the cereal and the container which probably should have had bread for toast or something like muffins or bagels was empty. All in all, not a great experience.
Stayed 1 night in Mar 2024

6/10 Okay

Zach

Liked: Cleanliness, staff & service, amenities
I found ants in my room. The coffee maker in the room didn't work, my car was egged on the first night I was there. But the room was spacious, the bed was comfortable, and continental breakfast was provided from 6-10. It was about average.
Stayed 3 nights in Mar 2024

2/10 Terrible

Emily

Traveled with partner, Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This isn’t a hotel, this is a crime scene. The hallway was like a bad 1980s Korean kung fu movie. Smoking inside and drugs. The door handles of all the outside doors were filed off. The floors of our room were sticky and the vinyl flooring was rotting. The smell of ammonia was sickening and gave my husband and I headaches for hours after we left. Everything we brought into the hotel room smelled for about a day after leaving as well. They refused to refund our stay even though we only stay one of the two nights we reserved, leaving early in the morning after one night in that terrible, unsafe place. The worst hotel I’ve ever stayed in.
Stayed 2 nights in Mar 2024

2/10 Terrible

Lavon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I was nice and comfortable
Stayed 1 night in Mar 2024

10/10 Excellent

Dianna

Liked: Cleanliness, staff & service, property conditions & facilities
Great welcome
Stayed 1 night in Feb 2024
Response from Singh on Mar 3, 2024
Thank you for staying with us

6/10 Okay

Marfa

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The stuffed chair and hassock were old, dirty, torn. Upkeep, sadly, not great. It would take so little to make small repairs - peeling paint above the shower, cleaning the glass on the front doors, running a carpet cleaner, a little wood putty here and there.
Stayed 2 nights in Feb 2024
Response from Singh on Feb 12, 2024
Thank you for staying with us

6/10 Okay

CHERYLE

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The location was easy to get to with lots of food options close by also yhe bowling ally shares yhe same parking lot
Stayed 1 night in Feb 2024
Response from Singh on Feb 12, 2024
Thank you for staying with us

6/10 Okay

Jennifer, Bellingham

Business traveler
Liked: Staff & service
The property is dated and worn down. The breakfast was pretty basic.
Stayed 1 night in Feb 2024
Response from Singh on Feb 25, 2024
Thank you for staying with us

6/10 Okay

ROHITESH, Surrey

Traveled with family
Disliked: Cleanliness, amenities
Breakfast is cereal , bread and an apple so really light . Bed sheets were not changed as we found lot of hair other than that it was ok place to stay
Stayed 1 night in Feb 2024
Response from Singh on Feb 6, 2024
Thank you for staying with us

2/10 Terrible

Tamara

Disliked: Cleanliness, property conditions & facilities
It was very dirty and the breakfast was dismal.
Stayed 1 night in Jan 2024
Response from Singh on Jan 28, 2024
Thank you for staying with us

8/10 Good

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Singh on Jan 19, 2024
Thank you for staying with us

6/10 Okay

Barbara

Very low water pressure in shower
Stayed 6 nights in Dec 2023
Response from Singh on Feb 12, 2024
Thank you for staying with us

6/10 Okay

ULISES

Stayed 1 night in Dec 2023
Response from Singh on Jan 28, 2024
Thank you for staying with us

6/10 Okay

ULISES

Stayed 1 night in Dec 2023
Response from Singh on Jan 28, 2024
Thank you for staying with us

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Singh on Jan 28, 2024
Thank you for staying with us

6/10 Okay

James

Traveled with family
Liked: Staff & service
Spent a night here. Room was clean but dated, which didnt bother us. Had our dog with us in a pet friendly room, which had wood flooring which is nice. For what we paid it was fine, bed was comfortable, heater worked great. It is near restaurants, and a bowling alley next door. It isnt the Hampton Inn and Suites, but we paid less than 1/2 of what they charge. For an overnight it was good value.
Stayed 2 nights in Dec 2023
Response from Singh on Jan 28, 2024
Thank you for staying with us

8/10 Good

trisha

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The front desk attendant was very helpful and nice.! He went above and beyond for my stay and I appreciated that.
Stayed 1 night in Dec 2023
Response from Singh on Jan 28, 2024
Thank you for staying with us

6/10 Okay

Oscar

Stayed 2 nights in Nov 2023
Response from Singh on Jan 28, 2024
Thank you for staying with us

6/10 Okay

Donnie

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023
Response from Singh on Jan 28, 2024
Thank you for staying with us

6/10 Okay

Lonnie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
from the pictures shown it is a nice clean looking place. it actually looks like a run down dump
Stayed 1 night in Nov 2023

4/10 Poor

Susan

Business traveler, Traveled with partner, Traveled with pets
Disliked: Cleanliness, property conditions & facilities
Neither the deadbolt worked easily or window (ground floor room) was locked securely. Got both to work but surprised how vulnerable I felt. The room and property is what I call ‘TIRED’, no amount of paint or new art helps. The property should be demolished and rebuilt.
Stayed 1 night in Nov 2023

10/10 Excellent

Dianna

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in very helpful.
Stayed 1 night in Nov 2023

2/10 Terrible

Humphrey

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 3 nights in Nov 2023

2/10 Terrible

Lawrence

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
There was a planned party next.door in conferences room. We were not aware of it.not impressed with breakfast and hotel . Will not be going there again.
Stayed 1 night in Nov 2023

2/10 Terrible

Clint

Stayed 2 nights in Oct 2023
Response from Manager on Nov 3, 2023
Thank you

6/10 Okay

Daniel

Traveled with family
Disliked: Cleanliness
Stayed 3 nights in Oct 2023
Response from Manager on Nov 3, 2023
Thank you

8/10 Good

George

Liked: Room comfort
Stayed 3 nights in Oct 2023

2/10 Terrible

Mandy

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The door to the room they assigned me had been kicked in so every time I opened the door to go out, the door was literally falling out of the frame in toward me. The carpets & bathrooms were filthy and haven't been replaced in 25 years or more. The bathroom sink was just sitting there un-installed in the hole in the counter and the faucet knobs the same. They moved 1/2" every time you touched them. They didn't restock the room with anything, cups, coffee, soap, shampoo, etc. Had to ask for towels and garbage to be dumped. Power to the whole motel went out twice that I know of at night. The door going out to the unkept pool from the hall where my room was didn't have any lock/door knobs. It was just an open swinging door going out to a poorly fenced area that anyone could have gained access to and entered the motel corridors. Worst experience ever but I couldn't figure out how to get out of my employer's prepaid reservation through Expedia. Also, the Day's Inn management charged my personal card $200 upon check in and it was a pain to get a receipt of the reversed charge upon check out.
Stayed 14 nights in Oct 2023

8/10 Good

Refugio

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find and easy check in and out.
Stayed 1 night in Sep 2023

6/10 Okay

Regina

Traveled with partner
Liked: Amenities
Rooms are clean. Staff are nice. Common area's are not kept well. Bowling alley across the street. BONUS. Mexican restaurant attached with other options. Walkable locations to groceries or other amenities. Never felt unsafe when i walked to get coffee at 4am.
Stayed 1 night in Oct 2023

6/10 Okay

Erin

Stayed 2 nights in Oct 2023

2/10 Terrible

Trish

Traveled with family and small children
Disliked: Amenities
Dirty, gross and smells horrible. Asked for a crib and got a dirty pack and play with holes on the netting.
Stayed 1 night in Oct 2023

2/10 Terrible

Lorri

Disliked: Staff & service, property conditions & facilities
it was fairly quiet, but very old, dirty hallways, smelled, terrible coffee. bathroom clean beds not bad sounded as if roof was leaking close to starbucks and safeway
Stayed 1 night in Oct 2023

10/10 Excellent

Earla, Surrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is minutes to our hobby farm (near Milltown Boat Launch); it is very convenient for me and my husband. I have stayed at least a few Days Inn hotels in the past (last one was in Kingman, Arizona in May 2023), but I think this one is the best one so far. Thank you for your hospitality.
Stayed 1 night in Oct 2023

4/10 Poor

Alan

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Patricia

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Price was good. Bathroom & bed were excellent. Carpet was needing replaced or shampod
Stayed 1 night in Oct 2023

8/10 Good

SAMIRKUMAR

Traveled with family
Liked: Staff & service
Stayed 1 night in Sep 2023