Ratings based on 166 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
90% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified traveler from Homewood, IL

Good choice in Southern Illinois

Posted Jul 26, 2014
Pros: Its accessibility--right off the highway.
Cons: Air conditionion system was a bit loud, and really cold. When turned down it seemed to wait too long to go back on.
Location: Close to the highway. We didn't look for any local attractions.
Our reason for traveling to southern Illinois was to attend a funeral, and this hotel afforded us a reliable and restful place to stay. The staff was pleasant and accommodating. The breakfast was decent, although they could do away with the dry sweet rolls.
Comment from Hotel Management
Aug 2, 2014 by Michael, Hotel Management
Dear Carla, Thank you for you comments. We appreciate your feedback. I will forward your comments onto our food and beverage company. Sincerely, Michael Carbonaro GM
5 out of 5
Recommended
for Everyone
by A verified traveler from Oklahoma

Posted Jul 10, 2014
Very nice room and people were very nice to us. And was price reasonable.
Comment from Hotel Management
Aug 2, 2014 by Michael, Hotel Management
Dear pat, Thank you for your comments. So happy your were pleased. Sincerely, Michael Carbonaro GM
3 out of 5
Recommended
for Everyone
by A verified traveler from Iowa

a place to crash

Posted Jul 10, 2014
Pros: Easily accessible from the interstate.
Cons: The beds!! Terribly uncomfortable.
Location: The Denny's about a half a block away was amazing!
We needed a 1/2 way spot to crash on our way back home from southern GA. For the price of the room and the appearance from the outside I would have expected more. The beds were not comfortable at all (imagine sleeping on a box spring)...definitely not appealing after being in the car for 9 hours and facing another 9 hours on the road. The A/C didn't seem to work right...The thermostat said 68, but it was very humid/muggy in the room. Hotel offered breakfast for a price, but we chose to go halfway down the block to Denny's - amazing food!
Comment from Hotel Management
Jul 16, 2014 by Michael, Hotel Management
Dear Idhfcrew, Thank you for your feedback. I apologize for any inconvenience you experience when you stayed at our hotel. We will be remodeling soon so hopefully you will try us again in the future. Sincerely, Michael Carbonaro General Manager
1 out of 5
by A verified traveler from KC, MO

Disappointing!

Posted Jul 8, 2014
Pros: The pool is large.
Cons: Housekeeping and maintenance are big problems.
Location: Lots of restaurants and other hotels were close and it was near the intersection of major interstate highways.
Room was not clean; hair on bathroom floor. Open/used pop can was in fridge. Bedding smelled like perfume of previous guest. Closet door was almost impossible to close. Sink faucet leaked. Our only option was to move rooms. Since each problem was discovered over time, we ended up just staying in that room. We will not go back even though we have stayed here several times.
Comment from Hotel Management
Jul 16, 2014 by Michael, Hotel Management
Dear teacher/Nana, Thank you for your feedback. I apologize for any inconvenience you experience upon your stay with us. We will soon be remodeling so hopefully you will give us another chance in the future. Sincerely, Michael Carbonaro
4 out of 5
Recommended
for Other
by A verified traveler

Posted Jul 5, 2014
Pros: felt new...rooms were clean..and nice choice of breakfast
Location: Only stayed one night...passing through
Wish if you registered that 5 were staying a couch or roll away would be included in the price. Other then that for 1 night it was great.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice surprise

Posted Jul 3, 2014
We stayed for one overnight. It was clean, comfortable, and hospitable.
2 out of 5
by Michelle from Bettendorf, IA

Exterior looked updated, but room was old & tired!

Posted Jun 23, 2014
The Holiday Inn in Mount Vernon, IL was a last-minute booking as we were trekking back from our Florida family vacation. Unfortunately, the availability of a double bed room, non-smoking was not accurately reflected on the Expedia site or their own corporate web site. We were confirmed for double beds, non-smoking for our family of 5, but upon check at 11:00 pm, they did not have it available. The family in front of us opted to cancel. We should have done the same, as the room with the King Size bed was old, tired and in desperate need of an update. Staff handled the situation okay, but they never delivered the extra pillows or blankets. I realize it was late in the evening, but they could have tried a bit harder to accommodate us. We'll be going the route of a Fairfield Inn or Hampton Inn for those impromptu hotel stays in the future.
Comment from Hotel Management
Jul 16, 2014 by Michael, Hotel Management
Dear Michelle, Thank you for your feedback. I apologize for your disappointment with your stay with us. I hope we get the opportunity to make it up to you in the future. Sincerely, Michael Carbonaro General Manager
4 out of 5
Recommended
for Families
by Tim from Lilburn, GA

Nice Stay, but a couple of issues

Posted Jun 3, 2014 on Hotels.com
Perfect, except for two things: poor wifi signal and though the breakfast buffet looked great, it was fair at best due to blandness of the low quality food.
3 out of 5
Recommended
for Personal Event
by A verified traveler

it's okay

Posted May 29, 2014 on Hotels.com
That's it. ok. The rooms were clean. The hotel service was a bit odd. Nothing specific, but they didn't seem to really want us there. The breakfast...don't bother. The watered down coffee was probably the best option.
4 out of 5
Recommended
for Personal Event
by A verified traveler

Nice stay, nice location

Posted May 28, 2014 on Hotels.com
Overall, pretty good. Would have preferred better control of A/C in the unit. Was consistently warmer than we prefer AND very humid. Facility seemed new, looked good, and staff was friendly. Breakfast was pretty good, but not great. Overall, likely where we'll stay when in the area.