Ratings based on 234 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Iowa

Old but OK

Posted Jun 23, 2015
Cons: Breakfast, of course. Same old same old. And stale bread products.
This hotel is huge and was hosting a big wedding as well as some other events of some kind, so the lobby and other public spaces were fairly noisy and busy. Our room was on the top floor at the suggestion of the check-in clerk because it had fewer small children in rooms there. We appreciated that very much because we are "seniors" and are quite tired at the end of the day.
5 out of 5
Recommended
for Everyone
by A verified traveler from Rockford

Nice hotel. Slept well.

Posted Jun 22, 2015
Nice hotel. I slept very well. No noise from nearby rooms. Very comfortable mattress and light blanket. Pillows were best ever!!!
5 out of 5
Recommended
for Everyone
by A verified traveler from florida

Very nice and quite comfortable

Posted Jun 1, 2015
Pros: Comfort
Cons: Internet service was very slow
Location: This was a pass through trip for us
Service was excellent Room was comfortable Price was fair
4 out of 5
Recommended
for Everyone
by A verified traveler

Good night sleep

Posted May 29, 2015
Stayed the night here. Let the kids swim and had a fun time. Good breakfast, clean rooms, comfortable stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 26, 2015
The check in process was quick and easy. Clean, comfortable rooms and affordable.
3 out of 5
by A verified traveler from TN

Very Dirty!

Posted May 18, 2015
Pros: Service was good. The front desk attendant was very nice and helpful.
Cons: Cleanliness.
Location: Great location right off the interstate.
Very Dirty! The place obviously had not been vacuumed well. There was food in the floor in various places around the bed. I dropped the remote behind the night stand and had to pull the night stand out from the wall. It was disgustingly dirty behind, around and under the night stand. I would imaging it had been at least a year or more since it had been moved and cleaned under. Service was good. Breakfast buffet was less than desirable.
Comment from Hotel Management
May 20, 2015 by Michael, Hotel Management
Thank you for your feedback. I apologize for your dissatisfaction during your stay with us! I will be investigating this issues with the housekeeping and breakfast departments immediately!! Hopefully, you will give us another chance in the future. Sincerely, Michael Carbonaro General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 4, 2015
Nice hotel. Great access to interstate. Real nice b-fast.
1 out of 5
by A verified traveler from Illinois

Holiday Inn usually has higher standards!

Posted May 3, 2015
The lamp shade in the room had what appeared to be cigarette burns in it. Then the ceiling looked like it may have been leaking at one point or another. The plaster was all sagging and hanging down and in other parts it was cracked but all around a huge area it was discolored. We made it though the night and took our kids downstairs for breakfast the next morning and there was nothing there but fruit. We were expecting to feed them at least a warm meal. It was not usual Holiday Inn standards at the all!
4 out of 5
Recommended
for Everyone
by A verified traveler from Middletown, Ohio

Too close to highway.

Posted May 2, 2015
Pros: Close to destination. Clean, large room.
Cons: Ask for a room away from the highway. The noise is very disturbing.
Location: Not much to do. No good restaurants other than typical chains.
Front desk staff was so-so, not extremely friendly. Room was very clean. Would choose a hotel with a microwave and fridge next time. However, the breakfast staff was very cheerful and friendly. Not a great food selection compared to other hotel breakfasts.
4 out of 5
Recommended
for Everyone
by A verified traveler from Bonita Springs Fl

Handy, close to the Interstate.

Posted May 2, 2015
Pros: Fresh, good location, looked inviting.
Cons: Needs more visitors, maybe we just hit a bad weekend.
Location: Did not leave the hotel, we were not interested in shopping or site seeing - just needed a place to sleep and get ready for the next day of driving.
Our experience was fine - just what we wanted! We were a little disappointed that the dining room was not being utilized!