All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The area is safe and quiet, the rooms are clean and well equipped, the service is friendly, and although breakfast is not part of their regular service, they do provide good coffee. There are plenty of places within walking distance for breakfast, lunch and dinner. I would return.
Not a lot of amenities but was just what we needed. Very clean and the desk staff were friendly, helpful, and courteous. Shout out to Tish especially! She went above and beyond.
Jill
Stayed 2 nights in Apr 2024
Response from Karly on Apr 18, 2024
Dear Jill,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us the 5/5 rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!
The property staff went above and beyond to make our stay fantastic. The room was clean, well stocked, comfortable, and quiet. Couldn't ask for more, we'll be back again!
Homer
Stayed 2 nights in Apr 2024
Response from Karly on Apr 10, 2024
Dear Homer,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us the 5/5 rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!
We stayed here with a last minute change to view the eclipse. Beggars can't be choosers, right? The room was very basic. One queen bed, one chair. Clean enough. The room desperately needs repair. Mattress was over worn and sunken in. The shower curtain rod was only hanging on by a thread, hung so low the shower curtain wouldn't stay shut and would gather at the middle. (one of those curved rods). The bathroom doorknob was about to fall off. The holders for the towels were missing the protective outer edge. (sharp edges) The room had a peculiar smell. The cleaning was basic. The corners and baseboards were filthy. This motel needs an upgrade! I cannot recommend this motel to anyone. Find something else.
Bobbie L
Stayed 2 nights in Apr 2024
Response from Karly on Apr 10, 2024
Dear Bobbie L,We sincerely regret to know that your experience was not as positive as expected. We have taken note of this to make sure we do better than ever for future guests. We hope to see you again.
Dear Mary Grace,We are sorry your stay was not up to our high standards. We will make every effort to ensure we do better in the future. Thank you for taking the time to leave a review. We hope to see you again soon.
8/10 Good
Josephine
Traveled with family
Mar 29, 2024
Liked: Amenities
Was a nice, convenient stay
Josephine
Stayed 1 night in Mar 2024
Response from Karly on Mar 29, 2024
Thank you Josephine for the feedback. We are so glad you enjoyed your stay. Please let us know how we can improve to earn a 5/5 rating on your next stay with us. We hope to see you back soon!
Seban,Thank you for the review! We are delighted to hear you had a great stay with us! Hope to see you back again soon.
8/10 Good
Linda
Mar 20, 2024
Linda
Stayed 1 night in Mar 2024
Response from Karly on Apr 10, 2024
Linda,Thank you for leaving a review.
10/10 Excellent
tyler
Mar 12, 2024
tyler
Stayed 1 night in Mar 2024
Response from Karly on Apr 4, 2024
Dear tyler,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us the 5/5 rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!
Friendly staff. Our room was renovated. It was clean. Heat worked. Dont judge a book by its cover, the outside looks like its in disrepair. It looks like they are working on updating the outside.
Kristine
Stayed 1 night in Mar 2024
Response from Karly on Mar 8, 2024
Dear Kristine,Thank you for the review. Thank you for taking the time to notice that we are indeed making repairs. We are glad you enjoyed your stay and we hope to see you back in the near future!
Dirty towels on sidewalk…place appears very sketchy
Karen Howell
Stayed 1 night in Mar 2024
Response from Karly on Mar 8, 2024
Dear Karen,Thank you for taking the time to leave a review. Your comments are appreciated.
10/10 Excellent
Luke, Greeley
Feb 24, 2024
Luke
Stayed 1 night in Feb 2024
Response from Karly on Mar 20, 2024
Luke,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us the 5/5 rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!
6/10 Okay
Charity
Feb 18, 2024
Charity
Stayed 1 night in Feb 2024
Response from Karly on Mar 20, 2024
Thank you for the review, Charity.
6/10 Okay
Nikki
Traveled with pets
Feb 6, 2024
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The Desk Clerk, Tish, was very nice and welcoming. The room was clean and everything worked. The outside of the motel was very rundown. The door to my room was falling apart and bent when I opened it.
Nikki
Stayed 1 night in Feb 2024
Response from Karly on Feb 8, 2024
Dear Nikki,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
6/10 Okay
John
Traveled with pets, Traveled with family
Jan 20, 2024
John
Response from Karly on Jan 26, 2024
John,Thank you for taking the time to leave a review. We hope to see you back soon!
Debra,Thank you so much for taking the time to do our online survey. We are so happy to see the 10/10 review! We strive to meet the expectations of our guests. We hope to see you again soon!
We were pleasantly surprised by how nice this Motel 6 looked! The room was nicely updated including the bathroom. Thank you!
Tammy
Stayed 1 night in Dec 2023
Response from Karly on Feb 1, 2024
Dear Tammy,We are delighted to hear that you had a great stay at our hotel! We strive to provide our guests with the best hospitality experience and it's wonderful to know that we achieved that goal. Thank you for taking the time to share your feedback - it means a lot to us.
10/10 Excellent
KYLE, Atlanta
Jan 1, 2024
KYLE
Stayed 1 night in Dec 2023
Response from Karly on Jan 12, 2024
Kyle,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us the 5/5 rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!
4/10 Poor
Carmel
Dec 29, 2023
Liked: Staff & service
Disliked: Property conditions & facilities
Carmel
Stayed 1 night in Dec 2023
Response from Karly on Jan 12, 2024
Carmel,We are sorry your stay was not up to our high standards. We will make every effort to ensure we do better in the future. Thank you for taking the time to leave a review. We hope to see you again soon.
Crystal,We are sorry your stay was not up to our high standards. We will make every effort to ensure we do better in the future. Thank you for taking the time to leave a review. We hope to see you again soon.
Billy,Thank you so much for taking the time to do our online survey. We are so happy to see the 10/10 review! We strive to meet the expectations of our guests. We hope to see you again soon!
Response from Brand Experience Team on Dec 20, 2023
Hi Michael,Thank you for the amazing review! Maz K.#Team6
10/10 Excellent
Christy
Dec 6, 2023
Christy
Stayed 1 night in Dec 2023
Response from Management on Dec 8, 2023
Christy,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us the 10/10 rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!
2/10 Terrible
Sharon
Traveled with partner
Nov 29, 2023
Disliked: Staff & service, amenities
They charge your card for $50 that you get back the next day. It’s a pet deposit. I didn’t have a pet. This is not told in advance
Sharon
Stayed 1 night in Nov 2023
Response from Sam on Nov 29, 2023
Ms SharonPlease accept our sincerest apologies that your experience was less than satisfactory. It is disappointing to learn that we fell short of our goals in this instance. We appreciate you taking the time out of your busy schedule to share your concerns.We do not charge a deposit for pets, We charge the deposit for the room. You can look at the deposit policy under Important Information subheading Fees. https://www.expedia.com/Mount-Vernon-Hotels-Motel-6-Mount-Vernon.h1797820.Hotel-Information?chkin2023-12-05&chkout2023-12-09&x_pwa1&rfrrHSR&pwa_ts1701278105129&referrerUrlaHR0cHM6Ly93d3cuZXhwZWRpYS5jb20vSG90ZWwtU2VhcmNo&useRewardsfalse&rm1a2®ionId2463&destinationMount+Vernon%2C+Illinois%2C+United+States+of+America&destTypeMARKET&latLong38.317271%2C-88.90312&trackingDataAAAAAQAAAAEAAAAQsT0IwnRadJ9kr4vOdrxUar6y8jIt-Z94HdiR88kD3-cRdUMf7qaofxkLpq84bYFZODfPY5eBLlda-O3Eh6hed11w9MlwholX2U-BJQV4THX_E7ulXRdX8iC64nsj0e-jVYR_TghbDeD4cedf6fPFoxDaie16qA-0AShBnJ2lmTvra7r5bQChn7nF-QA3g3tbhaHZMalRG3mC2GuyxrBJz-unOU2_nSjSqPwNUBj-1uVurD8dLiRf7HrspSwpmZE1k4PXFwdJp1uQONP4HMWFQYa6yBKZm1Ipq1jfswUtm_KjTc-1SAKRE_MeH7qpJOqLy3qCNn5xTE70oWCuejtXJ8ayPCG6PYEtxbZSBaL4G-qNJ3L7RLTLqqusE_u6QBJ0PHUMFiDXq69KkqG5cuGyJAMkM0wxUM74r766Hqy94_mD5TC913Ax8XUEGEdwqali75N5XYAOQwdBr_GoH_eWy4VX3DdOBfP_Tunqownejt5wivIv9IEUmQELesgNBbk8b6eQMyYb-8-AU1z-Mm72Ob23UU4E069gUcY2fCZu309p_Djj2sRZsqwTCohvjQBZMfrem-cyulwU-UNoVCmqV_muisQ5Wcok944hW5y3EEsf3pUHDL1U0V8NWjEioV73fyrtYrnibYnIJs6wuJXpLlBN_W4bV0X0a5iPZTY16LHpFXwA1ddV8QJD1XM0XMnQZuawzEjmyNaGnyXSoPmguWKmtAZT3OJykX7euyEdbKL3NlpC1HNTPAix3lYWbECDQjkYe1Rs0afiRBC-NnoR9HmSt9n7TKte1IjnqX_dP02YuFCcXyBqlCBBM0u0V0IfuqXkTleH1TyJSqHDkY1f7VDIk8nZKje8mWIswZlgW76uM-kbaJ_pXQYVBNervMNLgVPjzvyQQaR65nJA6yAONsX7qCFOQlv06pDXvRgDvFfpNnENWjM4lQwOreGYtU6FuLX4ztrgCPnrimb0I1ty3Zy10X068bUWD-PZzx4BRDp-gRDk4rqEiaUwFYMdJ0wWZ0_VHTZVmet-boBo-JpnexFHfQ6gHe84NieA7kRtdWvJvbeGyEjeqbDommGZpOyJO04wAW1Ry3w3NI1dsIiPfhMF3uuL-nmsq6zEOoQyC9BGGwaJUuhhkfNXCzYkck6X7zpLPpTpdx5PReWyEMuyjYIZLf-p9gEVRxcmMs9Mp6I72_dx1hy6hMSESjuZOplUgQV5GAxpiNnTOjKNGBaEsEe0kCbMUihKxCQQCJUeDDuRBXBzq5xFdepZPinWEaW5t9lJam-NkUBzT0-odCb4sRW4Vj7KJIk8-O5zUFQVkhcA_FIPT36LTQv_3wB3OgNfHmfOS-ABt7tkOaFbkk4UFjeMo9VT-ZGtkv0LOZsjb34G58ifiP7pcWwBd1dlw6lsPLZ196Pb4mBs5YsCTXC9ueRhf_YNOpWTPUFf___wWXYrQug2h_CVlBj9IcnQzSzx5AZtUkxloIw7VpRqkV4dxpUaW9QHLxUEcHXG4BgFvOa8-85atAaN81yOvvJn99av365-QBnw_3nPNAqIam58m_q3bvTUc6KjXPKw19k47JGa3G1lcUve4RomZHv3DN5Iar4IiyhhN3899F2HXhWTWtrNqLatqaDzhHY6AF6D2JSo6aDqXwrL-NciQKMBlxTi1FpE2WcVMYXZFV2Bco_DPO4XohkTPBgV4UYDkUT8azPUm3QQhz81g_OEo4HdtW2aL8wlF5vTFfwPyd0L0cugoScFB_GYw4KHTYhgMZmH0FhRTjPxbvk8qnUuziVP-bb2lklHdSA_PsLXXIPzL_ASQSezLhqpjG5WlaQU0D0WLu0CZ3p-OIZfpS4ERmTqxoqh1IvG_00SVv1XCwwgBgj3wB2UMBsb_4SWegI27TcZbEUjN_sXjJAwpXn1xbyRoGl6iAEpKhkL-btQi1fycRvYpHzp6myqscdro8Ywi13y-Kk-pmnckdYQrAyNRO6Fri-pFo9eWJX2jCTuLHJh1_MusJ-0SpUxFly_06q37ppLIRKj5mA51qTwHdp8n46I5idA&rank1&testVersionOverrideButtercup%2C39483.0.0%2C47230.158373.1%2C49619.150273.0%2C48676.160236.2%2C48304.159182.1%2C50206.153476.0
6/10 Okay
Michael
Nov 20, 2023
Disliked: Property conditions & facilities
Michael
Stayed 1 night in Nov 2023
Response from Management on Nov 21, 2023
Michael,Thank you for the review. We hope to see you back soon.
Nice and clean. Water pressure was pretty low but there could have been a leak somewhere. All in all ok place.
Vicki
Stayed 1 night in Nov 2023
Response from Management on Nov 10, 2023
Dear Vicki,It was a pleasure to have you stay and to read your positive feedback.It is greatly encouraging to hear your appreciation.We will offer yet another awesome hospitality experience next time.We look forward to your next visit.
Our non-smoking room smelled like stale cigarette smoke. Ozone that place or do whatever you can to eliminate that odor!
Travis
Stayed 1 night in Oct 2023
Response from Nancy Y. on Nov 6, 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
6/10 Okay
Burt
Traveled with pets
Oct 24, 2023
Liked: Cleanliness
Disliked: Property conditions & facilities
Good for the price. Clean and comfortable beds. Truck noise from adjacent lots was annoying
Burt
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Oct 30, 2023
Hi Burt,Thank you so much for sharing your kind words. We work hard to make your visit the best experience possible. We look forward to seeing you again soon!Lilith#Team6
Response from Brand Experience Team on Oct 25, 2023
Hi Scott,Thank you for positively rating your stay!!Maz K.#Team6
10/10 Excellent
Lisa
Traveled with pets, Traveled with family
Oct 7, 2023
Liked: Staff & service
Disliked: Property conditions & facilities
Felt unsafe all night
Lisa
Stayed 1 night in Oct 2023
Response from Nancy Y. on Oct 17, 2023
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6
Thanks for having our dog as a guest. No Smokey smell, thanks for that
Frank
Stayed 1 night in Oct 2023
Response from Nancy Y. on Oct 17, 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6
Dear Thomas,We are sorry your stay was not up to our high standards. We will make every effort to ensure we do better in the future. Thank you for taking the time to leave a review. We hope to see you again soon.
8/10 Good
Elizabeth
Sep 25, 2023
Liked: Cleanliness, staff & service
Elizabeth
Stayed 1 night in Sep 2023
Response from Management on Nov 10, 2023
Dear Elizabeth,Thank you for taking the time to do our online review. Your kind feedback was highly appreciated. We were all very happy to learn that the hotel's services and facilities met your expectations and that you enjoyed it fully. We hope to see you again soon!
8/10 Good
Thomas
Sep 22, 2023
Liked: Cleanliness, staff & service
Adequate place for a one night stay just off the interstate. Would really appreciate having shampoo provided - seems no Motel 6's do so.
Thomas
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 29, 2023
Hi Thomas, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6
Response from Brand Experience Team on Sep 18, 2023
Hi Diana,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6
2/10 Terrible
Kenneth J.
Sep 11, 2023
Kenneth J.
Stayed 1 night in Sep 2023
Response from Management on Nov 10, 2023
Dear Kenneth,On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.