Outdoor spa tub

Reviews of Albergo Pompei Valley

Albergo Pompei Valley
Via Fossa Di Valle 29, Pompei, NA

Reviews

7.4

Good

Rating 10 - Excellent. 16 out of 45 reviews" "
Rating 8 - Good. 11 out of 45 reviews" "
Rating 6 - Okay. 8 out of 45 reviews" "
Rating 4 - Poor. 5 out of 45 reviews" "
Rating 2 - Terrible. 5 out of 45 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property but not close to restaurants etc. If you don't have a car
Stayed 1 night in Sep 2023
Response from Maurizio Donnarumma on Nov 25, 2023
Dear Mr. Raymond,Thank you so much for your positive review! We are thrilled to hear that you enjoyed your stay at our hotel. Our tranquil and relaxing location is truly a strong point, and we are delighted that you were able to indulge in our outdoor spa with a jacuzzi.It is always gratifying for us to know that our guests feel comfortable and appreciate the amenities we provide. We strive to offer a memorable experience to our guests, and your positive feedback is our best reward.We hope to welcome you back to our hotel in the future. Thank you again for your kind review!Best regards,Albergo Pompei Valley

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Maurizio Donnarumma on Aug 8, 2023
Thank you so much for your positive review!

2/10 Terrible

Thomas C.

Disliked: Cleanliness
Bad
Bad. Worst experience I’ve had with vrbo
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is in the middle of nowhere, do not book there.
Stayed 1 night in Jul 2018

4/10 Poor

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
The shower had a lot of mold The shower head was proken and required being held by hand The drain was clogged and backed up which required turning off the water during the shower They charge 15 euro/person/day for pool use. It is not big enough to swim in The staff was friendly The common areas and room was clean The neighbors have dogs which bark early in the morning and late at night Very sorry I booked here Mold in shower made for a bitter 2 night stay
Stayed 2 nights in Jun 2018
Response from maurizio donnarumma on Jun 17, 2018
Fake review, the hotel does not require money for hot water.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here!
Unfortunately was easily the worst place we have stayed. On arrival it definitely didnt look like the photos & was down a cattle track with dogs/rubbish everywhere. Upon check in we were told we had booked a disabled room with wheelchair access at an extra charge, which we had not(the hotel itself does not have wheelchair access!) Unfortunately with the language barrier it was hard to get this sorted so we took the room. The toilet seat was broken & we did not have a refrigerator as specified in the description. Wifi did not work but we were told that was because we had iPhones! Was a long walk to town (no public transport nearby) & upon our return we found ants swarming in the room & could hear people having s*x very loudly in the room above us at 5pm (even though the hotel description says the rooms are soundproofed). We complained to the receptionist about the ants & no fridge (as we had a SEALED bag of food). He came to look & asked if we had been eating in the room which we hadn't. After trying to kill the ants with some spray he moved us to another room that did have a fridge, however he told us we could not eat in the room!) Tiny rooms / terrible lighting. Shower is tiny & water goes cold. Free breakfast but is terrible. Employees very loud we could hear them early in the morning! Pool area ok, didn't swim as it didn't look very clean & told us it wouldn't be in use after the weekend. Very surprised to see an excellence award from trip advisor on their front counter!

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Nice place but far away.
This hotel wasn't near anything. It was a 25/30 minute walk to downtown Pompei but not near the ruins. It was also located in a farm land.

6/10 Okay

Verified traveler

Liked: Staff & service
Good, budget hotel.
Small, quiet hotel with small but clean rooms. Outdoor pool was very small, didn't use it mainly because of weather. Location is s bit out of the way but only 3/4 mile from town centre. As it was an anniversary holiday, before we went, I arranged special 'romantic' breakfast on the rooftop terrace with flowers, champagne, petals on the table, etc. Which was all very nice and appreciated by my wife. all of which was easily arranged via the hotel management and at very reasonable cost. Small bar and restaurant with limited choice but reasonable value and quality.

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Not for travellers depending on public transport
My husband and I just got back from our one month trip to Italy and I must say, this was probably our worst place to stay. While the facilities in the hotel were good, getting to this place was very difficult. We arrived on a Sunday when the buses don't run and so we walked over 35 minutes (with our backpacking luggage) to this location. There is no short way to get to the Pompeii ruins, though it looks like there might be a short cut, there isn't. It too was a 40 minute walk from the hotel. While the staff was nice, they did not know much english, and so were not very helpful with travel tips or help. On the bright side though, their breakfasts were very good, and my husband really enjoyed their cappuccino every morning.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location a bit out in the sticks and hotel basic but very well built and clean. Rooms are basic but clean and bedding is good quality. No restaurant at hotel and very basic breakfast. Having said that the staff make superb coffee and go out of their way to help. Lovely terrace on roof for sundowners and reading or chatting. A small dip in pool above ground.

10/10 Excellent

Alex, Boston MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
alex rosenberg Boston, MA
Great little hotel with great service. I was taken aback by the staff and them going out of their way to make our stay pleasant. Very cozy and nice hotel on the country setting. You need a car to stay there. Very positiveexperience from the staff

10/10 Excellent

Jon Fabricius

Stayed 2 nights in Aug 2022

10/10 Excellent

Marianne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Marina

Liked: Staff & service, amenities, property conditions & facilities
Tutto bene un po' troppo lontana dal centro e dalla zona archeologica di Pompei e dalla ferrovia
Stayed 3 nights in Apr 2022
Response from Maurizio Donnarumma on Apr 25, 2022
Gentile Signora Karina, La ringraziamo del suo gradito feedback e La aspettiamo nuovamente qui al Pompei Valley quando vuole. Cordiali saluti Maurizio Donnarumma Albergo Pompei Valley

10/10 Excellent

Dimitri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gestione giovane e dinamica
Esperienza positiva dall'accoglienza al termine del soggiorno. Mi fa molto piacere vedere giovani in gamba che gestiscono la struttura. Gentilissimi e sempre sorridenti e disponibili.
Stayed 1 night in Jul 2021
Response from Maurizio Donnarumma on Jul 13, 2022
Gentile Sign.re Dimitri, La ringraziamo del suo gradito feedback e La aspettiamo nuovamente qui al Pompei Valley quando vuole. Cordiali saluti Maurizio Donnarumma Albergo Pompei Valley

4/10 Poor

Emmer, Levanto

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
La colazione scarsa, personale non preparato a stare al pubblico, spa sotto le camera con musica alta fino a mezzanotte , con vicini di casa che si lamentano .
Stayed 2 nights in Aug 2019

2/10 Terrible

Isa

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Eigentlich hat das zuständige Personal zu unserem Zeitraum ( Empfang) uns den kompletten Urlaub versaut.Selten so unwohl gefühlt.Obwohl das Hotel schön ist. Erster Morgen, Frühstück:Nach 15 min.kam der Mensch vom Empfang stellte uns ein Plastikbecker mit Saft hin ein Joghurt und ein altes Croissant.Kaffeebestellung hat er nicht verstanden.Hatte dieses Hotel noch nie Deutsche Gäste? Wir haben nix essen können.Hotelpool...ne ne Extra Kosten.Laut Bewertung Internet 15 Euro p/ P er aber konnte keine Antwort geben.Hatte plötzlich Verständigungsprobleme.So wie auch die folgenden Tage, wo keiner verstanden hat das 15 min warten in einem leeren Frühstückssaal nicht lustig ist.Wo auch wiederrum keiner mehr wusste, dass ihre ekligen Croissant aus ner Megapackung immernoch nicht gewollt werden.So wie auch das immernoch nicht klar war welchen Kaffee( mehr verlangten wir schon gar nicht mehr, trotz gebuchtem Ftühstück) wir gerne hätten.Für mich war es eine Tortour weil ich zwei heranwachsende Jugendliche dabei hatte, die einfach ein riesen Hunger morgens haben und ich somit schon morgens mit ihnen wegfahren musstre damit sie was ordentliches im Bauch hatten.Also Pool war gestorben, Frühstück ebenfalls.Dann immer diese komische Art von, ich nix kapieren von beiden.Hotelempfang plus Servicekraft.Schade.Nie wieder.Diese eine Woche war für mich Spießroutenlauf.Aber die Reinigungskraft war topp.An sie vielen Dank und Hut ab für ihren Einsatz.
Stayed 6 nights in Jun 2019

4/10 Poor

Arthur

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Lieu agréable mais population terrifiante !
Le staff était généreux et la piscine à bulle agréable. Cependant, à éviter à tout prix le WE car c’est un genre d’hôtel à passe et nous avons eu le droit à une partie de fesses toute la nuit, qui plus est des hurlements de 3h à 7h du matin. Les voisins étaient apeurant nous avons cru ne jamais pouvoir partir d’ici ! C’est dommage car le reste était top.
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
PETIT HOTEL FAMILIAL LOIN DE TOUT
avons logé dans la chambre N° 201 , chambre rénovée climatisée avec petite terrasse, par contre le wifi ne passe pas dans la chambre et la T.V. fonctionne suivant la météo!!!!! personnel jeune essayant de se mettre à la demande des clients Cela fait bizarre de devoir payer un supplément de 12 € pour avoir accès à la piscine !!! qui est de 4 m X 4M avec jacuzzi et qui elle est ouverte aux gens de l'extérieur qui payent et viennent passer la journée à tous âges avec musique
Stayed 3 nights in Aug 2018

2/10 Terrible

silvano

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2018

10/10 Excellent

Lisa Brosbøl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and relaxed hote
Relaxed and nice hotel. Good value for money. Super service
Stayed 2 nights in Jul 2017

8/10 Good

Roberto, Napoli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buono comodo e pulito.
soddisfacente
Stayed 1 night in Jun 2017

8/10 Good

corradoi

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok l'albergo è il personale, ubicazione e contesto ambientale insufficiente.

6/10 Okay

Dany, Quebec

Rien de positif en ce qui nous concerne outre la vie sur le vesuve!

6/10 Okay

Roman

Liked: Cleanliness, property conditions & facilities
Pompei's Ruinen
leider liegt das Hotel ausserhalb des Zentrums und ist nur über eine einzige Zufahrtsstrasse erreichbar. Das Frühstück entsprach nicht unseren kontinentalen Vorstellungen. Die Dusche ist eher klein bemessen, sogar für mich als "durchschnittlich" proportionierten Mann. Das Personal spricht gar kein oder nur wenig englisch.

8/10 Good

SLYMAN, POMPEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PERFECTO
Parfait. sauf les horaires lol mais nous sommes italie. Une excellente adresse a l'cart de la ville donc tranquille et avec un chtit piscine.

8/10 Good

Karsten, Denmark

Liked: Cleanliness
The hotel is located some kilometers outside Pompeji and a car is necessary to reach the hotel. The hotel is located in an area, which looks a bit 'warn out', but the hotel itself is nice and up to date. The room was very clean and aircondition was working fine. The rooms are individual decorated in a special style - To us, not a problem, but part of the charm. We had some problems with getting hot water in the shower some times and the drain did not work properly. We had rooms at ground level, and the noise from the reception was sometimes disturbing. The staff did not always consider the noise level, when talking during evening and nights - The TV in the reception was also on and was very disturbing for the rooms at groundlevel. The staff was very friendly and it was not a problem to get things corrected. Breafast was a choice of serial, croissant, toasts, fruits and cake.It was ok, but do not expect the big continental breakfast. There was limited amounts of food and staff did not fill up until asked for more food. Except for the noise from reception from time to time, the hotel was very peaceful and can be recommended.

8/10 Good

alessandro, torino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo per la visita agli scavi
Dispone anche di un bel solarium con piccola piscina e sauna. Personale cortese, disponibile e discreto. Lo consiglio.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolles Hotel, nettes Personal (das allerdings kaum Englisch spricht). Super Frühstücksbuffet. Schöne Anlage, netter Pool. Ausgrabungen zu Fuß erreichbar (ca. 30 Min.). Voll zu empfehlen!

6/10 Okay

Anette

Liked: Cleanliness
Disliked: Room comfort
Små men pæne værelser. Poolområdet kan være trængt med lokale gæster.

10/10 Excellent

Sara, Sweden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff.

6/10 Okay

Xavier, grenoble

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
pas top
tres mauvais accueil (arrivée sous la pluie en courant, certes le personnel n'y peux rien) mais arrivé dans le hall, 1 collegue arrivé avant moi se fait dire par le receptionniste que nous n'avons pas de reservation, apres control, et suspicion, obligé de sortir mon ordi pour lui prouver!! tout le sejour (2 jours) s'est passé comme il faut, a part le comportement du personnel de la reception, hautain, desagreable, par contre les femmes de menages sont souriantes et sympa, l'hotel est trop loin de tout, la piscine n'etant pas chauffée, elle ne nous a servi a rien, dommage car beau decor

8/10 Good

luigi, grottaminarda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
albergo piccolo ma nuovo, pulito e ottime persone
sono stato solo una notte ma bene, in santa pace senza neanche un rumore.

10/10 Excellent

gianni, matera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bellissimo soggiorno
Abbiamo soggiornato per 4 notti e ci siamo trovati benissimo, hotel ben tenuto, ottimo il servizio, l'accoglienza, la pulizia, ecc.. è un bellissimo posto, romantico, tipico, la piscina utile nei giorni in cui ci si vuol rilassare...

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon accueil. Chambres propres et cadre agréable.Climatisation. Possibilité de diner sur place (traiteur). A proximité du site de Pompeï .Belle terrasse avec vue sur le Vésuve.

10/10 Excellent

pierluigi, roma

Liked: Staff & service, property conditions & facilities, room comfort
buon hotel molto accogliente
abbiamo pernottato li due notti in occasione di un matrimonio siamo stai bene camere accoglienti personale gentile, colazione ottima siamo stati bene.

10/10 Excellent

claudia, roma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
servizio eccellente
hotel piccolo e carino moderno molto pulito con lo staff gentilissimo ottimo rapporto qualità prezzo vicinissimo a piedi a pompei grande e gratis il parcheggio sarà pronta a breve piscina non piccola ma sembra con idromassaggiocolazione non il massimo ma discreta buoni i dolci

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Isolé mais vraiment bien
À côté de la zone archéologique dans une rue isolée donc tranquille. Accueil super, repas très bon ainsi que le petit déjeuner. Ne pas hésiter à réserver

8/10 Good

couple en balad, Dordogne, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A essayer
Hotel neuf, un peu perdu à la campagne mais pas loin du centre, petite ville. Wifi ne fonctionne pas malgrès les bonnes volontés du personnel. personnel dispo. petit dejeuner bon et complet. petite piscine très belle terrace.

4/10 Poor

Verified traveler

Disliked: Room comfort
Usentralt hotell
Hotellet var rent og pent, hyggelig betjening. Men ligger svært usentralt til.