Ratings based on 3 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
3.3 Service & staff
2.3 Room comfort
3.0 Hotel condition
They paid and stayed.
by Kelly from Vancouver, Canada
Very disappointedPosted Jan 14, 2014
Cons: See above
Location: Close to Kruger national Park
We had read good reviews about this lodge, but unfortunately we did not have a good experience. We arrived at approx. 4:00 p.m. after travelling from 5:00 in the morning. My husband was ill and just needed to get some food and lie in bed. The restaurant at the lodge was closed so we went into town to get some food at the super market. By the time we returned at 5:00 the guard at the gate informed us that the reception was closed. The front desk staff failed to tell us that we had to pre-book breakfast, so by the time we read this in our room after 5pm, there was no one at the front desk to inform of our wish to have breakfast. We were in the ground floor room of 4-plex lodge and there was a family with small children above us. There was absolutely no insulation between the rooms and we heard every creak in the floor, their voices and arguments and this went on for 5 hours before they went to bed. It was unbelievably loud. They awoke before 6 am and consequently to did we. We also heard the conversations of the people in the room adjacent to us on the ground floor. The bed sheets were dirty and the wood for the fire would not light in the fireplace (we tried three times using all of the fuel provided). We slept poorly due to the noise, had no breakfast and left early the next morning due to the circumstances. I did relay all of this to the front desk staff, who said, that she had accommodation on the grounds and she could have been contacted. We were not informed of this.
by Abdullah from Johannesburg, South Africa
NEVER get a room at the ground floor!!!Posted Jan 12, 2014
Pros: Beautiful location. The lodges are beautifully designed
Cons: Sound-proofing between floors Facilities should be in working order Hot plate or stove
Location: Panorama route, God's Window and other scenic places
The access road to the resort was in a terrible condition, caused a lot of stress to the car. But that was the least of our worries. While the lodges themselves are beautiful, we had taken up a room on the ground floor (technically first floor, as the lodges are elevated), we were not able to sleep for a little bit due to the excessive noise coming from the top. It turns out, there is absolutely NO insulation or sound-proofing done between the floors. As a result, the slightest step or movement by occupants of the floor above felt like load, screeching noises in our room. The WC was leaking, and while the resort says the lodges are self-catering, there was no stove / cooking plate in the kitchenette. With the price paid, not worth it.
Recommendedby A verified traveler from allentown pa
hotel is greatPosted Nov 30, 2011
very cozy place with fireplace. had everything you need in a kitchen. only thing missing was a blower dryer for hair. great looking pool and setting.