Ratings based on 6 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
100% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Relaxing Stopover

Posted Mar 3, 2014
Lovely hotel in beautiful location, staff very helpful and friendly, even sorted out our mobile phones to link to wifi when we couldn't. Attractive public areas, lounge/bar etc. Close to Casterbridge shopping for local curios etc.
3 out of 5
Recommended
for Families
by Fernando from Dubai, UAE

Game Safari in Kruger Park

Posted Jul 19, 2013
Pros: Very nice location and pleasing staff.
Cons: We were given a bigger room because were 4 people, but the room didn't have enough power outlets. We missed more lights and a laptop desk.
Location: Kruger Park is a must, then there are nice attractions nearby, such as Elephant Sanctuary in Hazyview, God's Window and others.
Nice hotel, close to Nelspruit and White River, as well as to Kruger's Park Numbi gate. It was cold in the first night and we were surprisingly informed by hotel staff that they didn't have more blankets available; we were four people in the room with only 2 blankets, so you can imagine that first night was really freezing!
5 out of 5
Recommended
for Everyone
by David from Botswana

The jewel of the White River!

Posted Nov 26, 2012
Pros: Attentive staff with great attitudes!
Cons: Needs to add in-room internet access to stay competitive.
Location: Beautiful surroundings! Straight out of a fairy tale!
This hotel is a jewel! The setting is straight from a fairy tale. Beautiful mountains and trees makes the place quite tranquil. We even saw a double rainbow! The staff was super attentive and provided everything we asked for, from electrical adapter's to arrangement of a tour of Kruger National Park. All staff were helpful, friendly and had a "can do" attitude. When I inquired about a car wash, instead of directing me to town, they arranged for an off duty staff member to wash my car! How is that for service! the only drawback was the non-availability of in-room internet access. Based on the responsiveness of the management, I would not be surprised to see them add that by the next time we visit. Outstanding stay!
4 out of 5
Recommended
by A verified traveler

Posted Nov 22, 2012 on Hotels.com
A decent hotel with a few deferred maintenance issues with items such as carpeting.
3 out of 5
Recommended
for Families
by caroline

Posted Sep 30, 2012 on Hotels.com
Website is misleading - shows water slide that doesn't exist, talks about supervised children' s activities on long weekends that weren't available despite being there on a long weekend, the kids zone was depleted and more like a disaster zone... BUT - friendly service, nice grounds, food OK, room comfortable apart from lack of light in the lounge area.
4 out of 5
Recommended
by A verified traveler

Winkler hotel white river

Posted Jan 26, 2012 on Hotels.com
very welcoming , lovely setting, very comfortable