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Reviews of Holiday Inn Mudanjiang, an IHG Hotel

4 out of 5
Holiday Inn Mudanjiang, an IHG Hotel
No.1 West Diming Street, AiMin District, Mudanjiang, Heilongjiang

Reviews

9.0

Wonderful

Rating 10 - Excellent. 13 out of 23 reviews" "
Rating 8 - Good. 8 out of 23 reviews" "
Rating 6 - Okay. 2 out of 23 reviews" "
Rating 4 - Poor. 0 out of 23 reviews" "
Rating 2 - Terrible. 0 out of 23 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Faye

Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent trip and nice place! Very good experience !
Stayed 2 nights in Jun 2018
Response from stella on Jun 14, 2018
Thank you for taking the time to share your feedback regarding your recent stay with us at Holiday Inn Mudanjiang. We are very glad to know that our service helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Thank you!

10/10 Excellent

Kyriakos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
superb as always
my goto hotel in Mudanjiang good food for westerners fast internet and spacious rooms clean and spacious fitness area needs some restoration
Stayed 7 nights in Feb 2018
Response from stella on Mar 6, 2018
Thank you for taking the time to share your feedback regarding your recent stay with us at Holiday Inn Mudanjiang. We are very glad to know that our room and food helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Thank you!

10/10 Excellent

Kyriakos, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel in Mudanjiang
Considering the location/city, this hotel is the best option! Good breakfast with many non-Chinese food options, they even serve Nespresso coffee (upon request and slightly expensive)! Rooms are a bit old, but still OK. WiFi needs definitely improvement.
Response from General Manager on Aug 8, 2016
Thank you for taking the time to share your feedback regarding your recent stay with us at Holiday Inn Mudanjiang. We are very glad to know that our location and breakfast helped in making your visit enjoyable. And we would like to take this opportunity to apologize for our WIFI may have caused you. Your comments about the has been documented and will certainly be looked into. We appreciate your feedback as this is our best resource for improving guest services. Welcome you back to Holiday Inn Mudanjiang in the near future. Thank you!

6/10 Okay

Herb, Victoria, BC

Away from downtown, quiet. Next to a nice park
Building showing age. Staff speaks very little English. Needs to taxi around.

10/10 Excellent

Steve Davis, Pleasant Hill, Ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stoppover Big Comfortable Room
Super nice hotel and staff. Our room was large, clean and the bed was outstanding. breakfast buffet has everything American, Chinese, Korean. Our stay was in January so the temperature outside was around -4F, but inside the lobby bar and rooms were toasty warm.

8/10 Good

Kristine, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Great value for money- room was comfortable and staff were friendly. The hotel is located near the train station and right next to a local park. It was great fun watching entire families having a weekend out at the park and children sliding down the snow. A wonderful experience.

10/10 Excellent

Rooster, Perth WA, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy Holiday Inn
Holiday inn was superb,staff and management were great helped me with all requests,my room was better than i expected,the food was good,beer was cold and staff helpful and very pleasant. I had the pleasure of meeting the front manager and general manager both excellent gentlemen .i would recomend this hotel to any travellers to Mudanjiang.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
I didn't know the first day of my stay at the hotel because I was busy, but the next day, there was a low hiking trail at the back of the hotel and it was so cozy around the hotel that I liked it. I'd like to stay at this hotel again next time I stop by the jaywalk.
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
加湿器を貸し出してくれました。 クレジット決済の場合、予定より早くチェックアウトしても返金できませんでした。
Stayed 4 nights in Dec 2018
Response from lucy wang on Jan 14, 2019
尊敬しているお客様、ホテルにご入居ありがとうございます。あなたの反映した問題について、私たちは非常に申し訳ありません。ウェブサイトの設置により、 このサイトのルートで予定されている部屋は、敷金を返却できませんので、次回ご入居前にご連絡いただけますよう、私たちは最大限の努力をいたします。君の再会を楽しみにしています。

10/10 Excellent

YIBIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
다시 이용했습니다.
저번에 한 번 이용 한 후에 다시 이용했어요. 좋아요 서비스, 청결상태, 아침 식사 등이 모두 좋았습니다.
Response from S on Apr 19, 2018
Thank you for taking the time to share your feedback regarding your recent stay with us at Holiday Inn Mudanjiang. We hope that our service and breakfast helped in making your visit enjoyable.Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Thank you!

8/10 Good

Yu Jong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가족 하루 숙박
편안히 쉴 수 있어서 좋았어요 1. 아침 식사가 다양하고 좋았어요 2. 호텔 전반적으로 깨끗하고 좋았음
Stayed 1 night in Feb 2018
Response from stella on Feb 23, 2018
Thank you for taking the time to share your feedback regarding your recent stay with us at Holiday Inn Mudanjiang. We are very glad to know that our staff and service helped in making your visit enjoyable. Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Thank you!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
굿
깔끔하고 좋았음
Stayed 5 nights in Feb 2018
Response from stella on Feb 23, 2018
Thank you for taking the time to share your feedback regarding your recent stay with us at Holiday Inn Mudanjiang. We are very glad to know that our staff and service helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Thank you!

10/10 Excellent

Jusung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
굿굿
서비스 시설 가격 모두 만족스러움 주변에 북산공원도 한번 가볼만함
Stayed 4 nights in Feb 2018
Response from stella on Feb 9, 2018
Thank you for taking the time to share your feedback regarding your recent stay with us at Holiday Inn Mudanjiang. We are very glad to know that our staff and service helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Thank you!

8/10 Good

XiWen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017
Response from Stella on Sep 11, 2017
感谢您对此次入住进行点评。 我们很高兴您对此次入住感到满意。我们将继续为您提供高效服务、洁净空间和舒适客房，让您享受更为优质的入住体验。再次诚意致谢！我们期待着您的再次莅临！

10/10 Excellent

JIHYE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
만족스러운 비지니스 호텔
깔끔하고 침구가 편해서 좋았어요. 비지니스 호텔로 좋아요
Response from General Manager on Nov 9, 2016
Thank you for taking the time to share your feedback regarding your recent stay with us at Holiday Inn Mudanjiang. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Thank you!

8/10 Good

HIROAKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
何かと安心なホテル
以前、同系列の他ホテルで急病時に大変世話になった支配人が転勤でこのホテルにおり、向こうから声を掛けられたのには驚いた（こちらは忘れていたのに）、聞けば、あのような出来事があれば忘れませんとの事。（あれ以来、同系列のホテルを選んでいるが）快適なホテルである上に、非常時の対応にも感激した。
Response from General Manager on Sep 7, 2016
お泊まりいただきましでありがとうございました。本当に感谢しました。お褒められて有難うございます。私たちは顽张っていきたいです。またお越しいただきましてありがとうございます.

10/10 Excellent

Jie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice bed, have a good sleep.
Thank you for taking the time to share your feedback regarding your recent stay with us at Holiday Inn Mudanjiang. We are very glad to know that you have a enjoyable visit . Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Thank you!

8/10 Good

Hyungjoon, 한국

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
꽤 괜찮습니다.
시내와공항은 다소 거리가 있으나 주변 경관은 뛰어 납니다.호텔 안의 청결 상태는 대체적으로 괜찮고요 주변이 조용해서 휴식하러 가시는 것이면 괞찮을 것 같습니다.한국 처럼 냉장고가 시원하지는 않습니다.

10/10 Excellent

Oleg, Moscow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
all was good!
nice River-Park with mountains is near this Hotel !

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

8/10 Good

まつかへの, 埼玉県　

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
牡丹江市内では最高級ホテル
ホテルの従業員、施設はホテルオークラや帝国ホテルに勝るとも劣らない格式がありこちらが引け目を感じるほどでした。日本語の話せる従業員が全くいない中、翌朝には私が宿泊していることが申し送りされており、カウンターの職員からレストランの給仕、ベルボーイまで親切な対応で、ほとんどひらがな文字ではありましたが筆談をされたのに驚きでした。 全く日本人の見かけない都市で、ホテルの隣が抗日記念施設があるもののホテル内だけは安心できる唯一のスペースでした。多少でも中国語か英語が話せるともっと快適に過ごせたと思います。 牡丹江駅か徒歩２０～３０分かかり、タクシーはホテルにいるわけではないのでホテルの前の路上で拾うことになります。