Ratings based on 25 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
96% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful bed, clean rooms, edible food.

Posted Apr 6, 2015
Pros: the bed and the shower
Cons: The food in the restaurant could do with some work, especially the breakfast.
Location: It is a bit far away from anything. A $20 car ride (minimum) should get you to La Fortuna town where lots is going on.
We arrived at this hotel during the easter weekend. This hotel seems to double up as some kind of country club for rich costa ricans so we therefore arrived at a time when the hotel was likely at its most full. This meant that the pool area was often too crowded to get in. However, the rooms are great, super clean, big beds and a good mattress. There is hot water in the shower (something which one can not necessarily expect in Costa Rica) and most importantly, the staff are amazingly professional and friendly. The place is quite far from the hot springs and walks around the arenal volcano but by itself should offer a relaxing and pleasant stay.
5 out of 5
Recommended
for Couples
by Alan from Seattle

Beatiful grounds

Posted Feb 19, 2015 on Hotels
Beautiful hotel property, comfortable rooms, off the beaten path. If you want a quiet, peaceful stay in the Arenal/LaFortuna area, this hotel is for you.
4 out of 5
Recommended
for Everyone
by A verified traveler from Mexico

Probably best in the area

Posted Feb 5, 2015
Nice hotel near several attractions or if on business the best in the area. Very friendly staff and food was good. Rooms need to be remodeled specialty bathrooms.
4 out of 5
Recommended
for Everyone
by A verified traveler from France

Lovely gardens

Posted Feb 4, 2015
Cons: No hot water.
Really nice environment with lovely big pool and lots of birds, plus butterflies. No hot water in the room in the morning. Staff not remotely bothered or apologetic. Restaurant very average but nice setting. Room basic but peaceful setting on the river. Overall would recommend for a stop off.
4 out of 5
Recommended
for Business Travelers
by FranHeMo from Sjo

Un buen hotel

Posted Aug 8, 2014 on Hotels
Lo único es poco retirado de la fortuna de resto todos bien
Comment from Hotel Management
Mar 14, 2015 by Jorge Ugalde, Hotel Management
Buenos días - Gracias por su visita. Esperamos nos pueda acompañar pronto.
2 out of 5
Recommended
for Business Travelers
by A verified traveler

Bueno

Posted Jul 24, 2014 on Hotels
Alimentación y Servicio muy buenos. Habitaciones un poco viejas.
Comment from Hotel Management
Mar 14, 2015 by Jorge Ugalde, Hotel Management
Muchas gracias por sus comentarios. Los esperamos en nuestro hotel pronto.
4 out of 5
Recommended
by Germán from Fortuna

Es bueno.

Posted Jul 15, 2014 on Hotels
El hotel es bueno nos gusto. Recomendaciones, la puerta principal está pegando, el respaldar de la cama debería estar atornillada y las mesas de noche deverian tener toma Electrico para cargar el teléfono y otros.
Comment from Hotel Management
Mar 14, 2015 by Jorge Ugalde, Hotel Management
Muchas gracias por sus comentarios. Los esperamos pronto en Hotel Tilajari Resort.
2 out of 5
by A verified traveler from Valencia, España

descuidado

Posted Jul 14, 2014
Pros: Tiene gimnasio
Cons: No funciona el internet en las habitaciones, el hotel es consciente de ello pero no piensan solucionarlo. Huele a moho Mobiliario viejo
Location: el único hotel de la zona, pero hay hostales que los locales llaman "cabinas" que dan un servicio similar a mucho mejor precio.
Es el único hotel de la zona, la única ventaja que tiene sobre qudarse en una "cabina", o sea, hostal, es que tiene gimnasio. En los hostales por lo menos tienes internet en la habitación.
Comment from Hotel Management
Jul 11, 2015 by Jorge Ugalde, Hotel Management
Muchas gracias por sus comentarios. Lo esperamos pronto en Hotel Tilajari Resort
3 out of 5
Recommended
for Everyone
by Chris from Calgary, AB

Way off path, middle of nowhere if you like that

Posted Jan 26, 2014
Pros: It was clean
Cons: Keeping your word. If you confirm reservation then be honest if you don't have any, rather than taking the money and putting them in whatever room
Specifically booked and got confirmation for room with king size bed. Expedia confirmed reservation will be held for late arrival. Got there and was given room with 2 beds. Despite my requests I was told they didn't have any. So much for making and getting confirmed reservation.
Comment from Hotel Management
Jul 11, 2015 by Jorge Ugalde, Hotel Management
Thank you very much for your comments. We hope to see you soon here.
4 out of 5
Recommended
for Everyone
by Ivan from B.A.

Very good Hotel instalation

Posted Jan 23, 2014
Very good facilities, we stayed two nights everything was very clean. I would improove the breakfast options. Is not very close to the Arenal volcano but if you are in car you can reach it in 45 min. Driving
Comment from Hotel Management
Jul 11, 2015 by Jorge Ugalde, Hotel Management
Thank you very much for your comments. We hope to see you soon in our hotel.