Ratings based on 16 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
100% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
by A verified traveler

Excellent

Posted Apr 21, 2014 on Hotels.com
Very comfortable and helpful friendly staff
Comment from Hotel Management
Jun 28, 2014 by Kaiserhof, Hotel Management
Thank you very much for your feedback! We are happy to hear that you enjoyed your stay and hope to welcome you again soon. Greetings from Germany!
4 out of 5
Recommended
for Business Travelers
by fiona from den Haag

Posted Dec 16, 2013
Pros: Location.
Location: Across the road from the railway station and less than 5 minutes from the old town.
Great location across the road from train station and less than 5 minutes from the old town where the Christmas markets are. The room was very small but clean and looked newly decorated. The bathroom, also small looked new also. Staff were very pleasant. We didn't eat in the hotel so can't comment on the food.
Comment from Hotel Management
Jun 21, 2014 by Kaiserhof, Hotel Management
Thank you very much for your feedback! We are pleased to hear that you enjoyed your stay and felt comfortable in our hotel. We recommend our restaurants for your next stay. And did you use our spa? Overnight guests do not have to pay an entrance fee. Three saunas, jacuzzi tubs and a lot more are waiting for you. Ideal after a walk through the city. We hope to see you again soon and wish you a merry Christmas and a happy New Year!
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Internet... Does Not Work

Posted Oct 12, 2013
I stayed at this hotel in large part because they had free wifi. The internet was slow or not working most of the time. Other than that it's a very nice place. Really close to Hauptbahnhof.
Comment from Hotel Management
Apr 19, 2014 by Kaiserhof, Hotel Management
Thank you very much for your feedback! We are currently changing our Wi-Fi system due to technical problems. Soon our Wi-Fi will be reliable again. We are very sorry for the inconvenience and hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect!

Posted Jul 20, 2013
My wife and I enjoyed our stay. Great hotel, good location.
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Mar 26, 2012 on Hotels.com
5 out of 5
Recommended
by A verified traveler from Tennessee

an exceptionally good experience

Posted Oct 26, 2011
Location: The historic district. Munster is rich in history- a must see for travelers
The hotel was very nice and the staff was very very friendly and helpful. They went beyond my expectations in helping me (a non-speaking German) with directions and also wth making me other hotel reservations after my stay in Munster. The manager and owner both approached me asking how my stay is going and if the staff was meeting my needs. The parking lot attendent remembered me and always engaged in friendly conversation when I parked my rental car. The hotel is within walking distance of the old part of the city making it an ideal place to stay.
5 out of 5
Recommended
for Couples
by A verified traveler from Austrralia

Most impressed with every aspect of the hotel

Posted Sep 7, 2011
The hotel is excellent right across the street from the main railway. The city is superb . The main meal at night was very expensive but very well prepared
5 out of 5
Recommended
by A verified traveler from Dayton, OH

Hotel in front of the train station-close to every

Posted Jun 21, 2011 on Hotels.com
Had the best experience. Hotel staff is extraordinarily great and very helpful. The hotel is right in front of Munster Train station. Close to all kinds of restaurants and diners. Very clean and very roomy. Service is great. 24 hours front desk help. Would reccomend to every body.
5 out of 5
Recommended
by A verified traveler from Bavaria

Posted Jun 9, 2011 on Hotels.com
Very happy with everything about this hotel,a very welcoming place and would gladly go back one day
5 out of 5
Recommended
by A verified traveler from Arnhem

Near train station

Posted Mar 29, 2011 on Hotels.com
If you are traveling to Muenster by train, the location is perfect. If you are traveling by car and wish to see the sites on foot, the location is great. Professional staff and clean accommodations round off the reasoning for high marks for this hotel.