Reception

Reviews of Hotel Münster Kongresscenter affiliated by Meliá

4 out of 5

Reviews

7.8

Good

Rating 10 - Excellent. 123 out of 448 reviews" "
Rating 8 - Good. 191 out of 448 reviews" "
Rating 6 - Okay. 94 out of 448 reviews" "
Rating 4 - Poor. 27 out of 448 reviews" "
Rating 2 - Terrible. 13 out of 448 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Bernd

Stayed 1 night in Sep 2023

10/10 Excellent

Peter

Stayed 2 nights in Jun 2023

10/10 Excellent

Pablo

Business traveler
Stayed 1 night in Jan 2023

6/10 Okay

Graham

Business traveler
Disliked: Room comfort
Ugh
Booked double room, was given twin. Finally changed to double. Another room's toilet waste bubbled up into my bathroom through the shower drain...awful. Changed rooms AGAIN, that trim had a bathroom that had not been cleaned, ugh... Awfull beds, 2 small single duvets for a large double bed, like all German hotels, bloody awful.
Stayed 3 nights in Nov 2021

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Quite basic and functional rooms. Ok but wouldn’t rush back.
Stayed 1 night in Jan 2020
Response from Giovanna Konert on Jan 10, 2020
Dear guest, Thank you very much for choosing TRYP Münster and for taking the time to share your experience with other travellers. On behalf of the hotel, I'm sorry we fell below your expectation regarding some aspects. Many thanks, TRYP Kongresshotel Münster Team

8/10 Good

Cliona

Stayed 1 night in Nov 2019

8/10 Good

Jesse

Liked: Cleanliness, staff & service, room comfort
Decent value for a night stay
Decent hotel close to many things in Munster. Parking only 4€ a day, not as good as free but not too bad either. 10 minutes from the train station by foot. Room a little dated, including carpet and kind of ugly furniture. But the bathroom was well equipped and clean. Overall not a bad value. Friendly English speaking staff.
Stayed 1 night in Nov 2019

10/10 Excellent

Dilcia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and nice hotel
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff but no A/C in rooms. The temperature was in the upper 30s, so two very uncomfortable nights. No modern hotel should be without A/C in this day and age.
Stayed 1 night in Jun 2019
Response from Andreas Lachmuth on Jul 29, 2019
Dear Guest, Thank you for staying with us at TRYP Kongresshotel Münster and for your time to share your experience with us. I would like to express my special thanks to you for the very differentiated and detailed review. Your criticism regarding the lack of air conditioning is very understandable and, unfortunately, you will take note of it without being able to offer you a direct solution in this case. An air conditioning of the house is planned for the coming period and, as you can imagine, is also longed for by our team and by myself. Nevertheless, I would be very happy to welcome you back (perhaps soon in a somewhat cooler period). Best regards from Münster Andreas Lachmuth General Manager

6/10 Okay

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
This is a very nice hotel with excellent reception staff and very clean rooms. Normally I would give it 5 stars, but there is no A/C in the rooms and, with temperatures in the mid-30s at the moment (36 yesterday), it was impossible to feel comfortable. In fact, it was difficult to breathe and sleep. This can be very distressing. We always carry a fan with us, but even this wasn't enough. For many people, the extreme heat in the rooms must be a health hazard. The fact that the prices at this modern hotel are quite high means it is unacceptable in this day and age that there are no A/Cs or air-cooling systems in the rooms. Not even fans. After the severe heat wave across Europe last year, with temperatures in the 40s, the hotel has had enough time to install a cooling system.
Stayed 1 night in Jun 2019
Response from Andreas Lacmuth on Jul 29, 2019
Dear guest, Thank you for staying with us at TRYP Kongresshotel Münster and for your time to share your experience with us. I would like to express my special thanks to you for the very differentiated and detailed review. Your criticism regarding the lack of air conditioning is very understandable and, unfortunately, you will take note of it without being able to offer you a direct solution in this case. An air conditioning of the house is planned for the coming period and, as you can imagine, is also longed for by our team and by myself. Nevertheless, I would be very happy to welcome you back (perhaps soon in a somewhat cooler period). Best regards from Münster Andreas Lachmuth General Manager

6/10 Okay

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Not a great location and uncomfortable
The hotel was nice but the bed was hard as a rock. No ac hot and noisy.
Stayed 2 nights in Jun 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
There was a problem with my reservation that the staff worked out and gave me a room at 5 am. They were very accommodating
Stayed 1 night in Jun 2019

10/10 Excellent

Andrii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and very convenient hotel.
Always good to be back to this convenient and clean hotel with great breakfast options.
Stayed 4 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good place to rest outside of the city center
For a Solo trip, the hotel was good. This is my second time at the hotel in a city I know very well. It is no the most centrally located hotel in the city but if you're driving it is ok. Also, it is adjacent to the convention center which makes it ideal for business during the varied conventions. I never saw the breakfast or meal offerings so I am unable to comment on those. Parking is secure and free (at least on both of my trips). There is a movie theater, night club, and gym next door for those interested. the second time being there and I
Stayed 1 night in Mar 2019

2/10 Terrible

Antony

Liked: Staff & service
Disliked: Cleanliness, room comfort
The rooms are noisy and very hot. So hot in fact that even in winter the windows can be opened. However as soon as the windows are open the noise from the road and nearby railway line are hard to ignore
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for events at Halle Münsterland right next door.
Stayed 1 night in Jan 2019

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Good
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Nice hotel, good location close to the train station. Quiet and clean rooms, and good breakfast! Nice small bar with interesting variety of offers and cocktails!
Stayed 1 night in Nov 2018

8/10 Good

Toufic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with clean rooms and good breakfast
Good hotel close to the city center. Nice clean rooms and good breakfast!
Stayed 2 nights in Nov 2018

4/10 Poor

Rob, Tacoma, WA

Disliked: Room comfort
Fees,Fees,Fees
I’m from the US so maybe some of these things are common in Germany. No power in night stands for clock or phone charging. Extra fees for WiFi Extra charge for breakfast, and quite expensive at around $19 a day No A/C in rooms King bed is 2 twins put together
Stayed 6 nights in Jun 2018

2/10 Terrible

Nicolás

Disliked: Staff & service, room comfort
Didn't honor reservation, didn't care at all.
Stay away. We rented a bedroom for 3 people and got got one with 2 beds. They didn't offer any solution or compensation. Terrible hotel!!
Stayed 1 night in Mar 2018

8/10 Good

Alan, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Nice hotel about a 10-minute walk from the train station. About a 30-minute walk to the Old Town. Not much to do around the hotel that I found most of the attractions are a 20-30 min walk. No outlets near the bed, all are located on the wall by the desk, approx 10 ft away. Card keys kept stopped working. Didn't work when first checked in and the 3rd day. 2nd day door was left open by the cleaning staff. Many small problems, but would stay again when the need arises.
Stayed 3 nights in Nov 2017

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Trip
Perfect for a business Trip
Stayed 4 nights in Aug 2017

6/10 Okay

XIAO

Disliked: Staff & service, room comfort
The room is too small and noisy
The room is too small and noisy
Stayed 2 nights in Aug 2017

6/10 Okay

J.G.

Liked: Staff & service, property conditions & facilities, room comfort
convenient location for conference
The hotel is right next to the Kongresshalle, so the location is ideal. But it is far from the downtown area. The room is standard, but WiFi is extremely slow. They only allow one laptop to connect for free.

10/10 Excellent

Neil, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern Comforts In An Historic Town
We stayed in Münster for 1 night, on the way to Bremen. The Hotel was very easy to locate and access, and parking was located very close to the lobby. The bedroom and bathroom were very clean and modern, and a mini-bar was provided. The room was furnished with a work surface and chair, and the free WiFi was reasonably fast. Unfortunately, rooms whose windows faced the street were a bit noisy with the window open for fresh air.

6/10 Okay

Asaf, Tel Aviv

Liked: Cleanliness, staff & service, property conditions & facilities
Although it was a good and safe neighborhood there was a lot of noise during the night. There was no air condition so we had to keep the windows open and it was too noisey to sleep like that. Another thing - the WIFI is VERY bad and NOT free.

8/10 Good

Nigel, Wiltshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Within walking distance to town
Pleasant hotel but pillows not great! Modern hotel with good parking for €4 per day. Excellent buffet breakfast.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. New and well kept. Neighborhood is a bit away from the old town, but safe and accessible.

8/10 Good

Warrick, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall it was good: the room was clean and comfortable and the reception staff helpful. The facilities were basic, a fridge but no tea/coffee facilities. The WiFi did not work in the rooms, but did in the reception area. There was no air conditioning so we slept with the window open, however one (week) night a local nightclub was open and was VERY noisy. The other nights were fine. It is close to a great restaurant area and not far from town - 5-10 mins walking.

8/10 Good

Henrique, Edinburgh

Liked: Staff & service, room comfort
Business Hotel
Great hotel for an overnight stay.

10/10 Excellent

Stu, Cambridge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
I've stayed in this hotel a few times now on business. Rooms are pleasant, staff are friendly. The one downside is there's a 50MB download limit on the wifi which doesn't let you get much done.

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

MS, NL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value
Great hotel for the price. WIFI was horrible though.

8/10 Good

Travelette

Liked: Cleanliness, staff & service, room comfort
Clean and tidy hotel
Clean and very well organized hotel, close to the Center and the Harbour of Munster. It was a pleasurable stay.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Too hot. No air-conditioning. Beds too small.

8/10 Good

Will, Maine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel. Nothing special or out of the ordinary, but if all you're looking for is a place to stay this hotel fits the bill. It was a 10 or 15 minute walk to the city center. If staying here, consider renting bikes from the train station to get around. Only bad part was no a/c so we had to leave the windows open. Wasn't too bad, but there was a lot of loud yelling outside the windows late Friday night.

6/10 Okay

Dave, Melbourne VIC, Australia

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Neat and tidy hotel, but only single beds.
The room was advertsised as a double room, however when we checked in the double bed was two single beds pushed together. This was a problem in that one bed was about an inch higher than the other, so was not acceptable. The hotel checked us into another room, however the double bed was again 2 single beds pushed together. The eceptionist told us that this was the only option, because the hotel "only had single beds" throughout the whole venue. Very strange, and not very acceptable! The hotel itself was neat and clean. Not in a very good locaton though. The staff struggled with English, which made our stay challenging however one of the receptionists was ok with it, so she interoreted for us when she was on shift. Overall, our stay re was ok, but I would recommend it only for people who need to stay in that area for business. It isn't really a 'holiday' hotel.

6/10 Okay

Jim, Cumbria, UK

Liked: Cleanliness, property conditions & facilities
good for 1 or 2 nights as a business traveller
Clean Hotel, very functional. Good for 1 to 2 night stay, any longer and there would not be enough to do

10/10 Excellent

Siggi and Susan, Troy, MI, USA and Neumarkt, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for short trips to this city
The staff at the reception was very friendly and helpful. The staff on Friday in the Breakfast room was also very friendly and professional. However, on Saturday the staff tending Breakfast appeared to be slow and did not show the same friendliness.

4/10 Poor

Verified traveler

Disliked: Room comfort
Not Recommended for Summer Holidays
We are not happy with the ROOM as it was located on the roadside and was too hot to close the windows. They don´t have air condition . If you are going on Summer to such hotel please make sure to reserve comfort room which is on the other side of the road. Standard rooms are located on the road side which is quite in comfortable. Staff is quite good and friendly.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tryp Hotel: Pretty Good
The Tryp is located on the SE edge of town. Desk staff was helpful and the room was decent by European standards. I'm not sure it's really a 4-star hotel, though, especially given the fact it's not air conditioned. However, in most weather--and we were there in August--the one window that opened was sufficient. The breakfast buffet was free because we booked through Hotels.com and was pretty good with helpful attendants too. We were particularly impressed with the very friendly pub just a block from the hotel--very good food, reasonable prices, and a friendly, informal atmosphere.

6/10 Okay

Konstantine, UK

Liked: Property conditions & facilities
Disliked: Room comfort
Easy stay
Simple hotel easy to get to from motorway, Pillows are a bit odd for my taste. But overall a ok hotel. Would recommend for a over night stay if passing through but not for any longer.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Anonymous

Liked: Cleanliness, staff & service
Excellent location if needing
Excellent location if needing to be at the convention centre, otherwise a bit far from town.

8/10 Good

kelly, ada, Oklahoma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort