This is not in my opinion a 4 star hotel. The reception & downstairs certainly feels very welcoming but the rooms are somewhat basic, little touches make the difference - for example, I don't expect paper cups for the coffee making facilities in the room.
The restaurant was shut on our arrival (around 7pm on a Sunday). I know that many places in France do shut on a Sunday but to have no restaurant facilities on arrival after a 4 hour drive was a little frustrating.
We did eat in the restaurant the following evening, it was ok but expensive for what it was.
Would not recommend & would not stay again, not bad just not good enough.
Paula from UK
Situated in Sausheim, this hotel is close to Musee du Papier Peint and Parc Expo de Mulhouse. Area attractions also include …More
We found it a hard place to find as it is in the part of the city that does not allow for cars. After a hour and a half we found the street that lead to an underground parking facility and my frustrations departed. Once in the hotel, we loved it. The staff was very helpful. They served a nice breakfast. It was right by the Christmas market, post office and good restaurants.
Ron from Thousnd Oak, ca
Situated in the city center, this hotel is close to Temple Saint Etienne, Parc Expo de Mulhouse, and Place de la Reunion …More
Generally good with friendly and helpful staff.
Tip: Use the address of an adjacent road or coordinates if using TomTom! The Hotel address will lead you astray.
Food good and restaurant has been restored. If only the rooms were as nice! They are dated and need uprating to the 21st century with showers etc.
David from Oxford
Situated in Illzach, this hotel is close to Musee du Papier Peint, Parc Expo de Mulhouse, and Musee de l'Impression sur …More
I was at this hotel a few years ago and it was allright, coming back recently I found the room to be not just basic, but really poor. Small old room in need of a renovation, the bathroom in particular.
Then there is always the possibility that they gave me the worst possible room, in France it happens when I book through Expedia uk.
Reception was quite good, but didn't like the fact that the hotel is left unattended during the night, no reception, no night guardian, no cameras in the parking. Zero security at night. And the night guardian is now available even at much cheaper hotels like premiere classe.
joseph from London
Situated in Lutterbach, this hotel is close to Cite du Train, Electropolis Museum, and Cite de l'Automobile. Local …More