Ratings based on 33 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
79% of guests recommend
3.3 Room cleanliness
3.6 Service & staff
3.1 Room comfort
2.9 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by Pankajfrom Salt Lake City, Utah

Very Bad Hotel

Posted Jun 11, 2014
Pros: Nothing
Cons: Everything
Location: Taj Mahal hotel
Construction Going On, very very bad hotel. Rooms were very dirty and air conditioning was not working. The breakfast was severed with stale bread
1 out of 5
by Jayfrom Chicago

Awful hotel, bad complementary breakfast

Posted Jun 1, 2014
Location: The location is behind the Taj, don't expect views of the gateway.
The hotel is awful, the rooms have no views, there's constant noise. There's no lounge area, so if you have guests coming over you aren't allowed to take them to your room. Moreover, the small area by the front desk to seat the visitors is being used as a sleeping area by the staff. The elevator is too small, the staff isn't very professional or accommodating. There weren't any towels in the room and no hot water. The free breakfast was very bad, you've to go next door to eat it, it isn't being served inside. Try to get a room at Taj, much better cleanliness, professional attitude and great food. The hotel is said to be 3 stars, I would give it no more than 1Star.
3 out of 5
Recommended
by A verified traveler

Great Location, Dated Rooms

Posted Feb 7, 2014 on Hotels.com
The location behind the Taj was great, right across from Starbucks. The quality of the room was not too great-good size, basic and very dated feeling.
1 out of 5
Recommended
by dhanaraj kalaifrom chennai

good food

Posted Jan 26, 2014 on Hotels.com
very good break fast, and dinner,poor toiletries,location wise good,
2 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 20, 2013
3 out of 5
Recommended
for Couples
by Nic

This traveler left a rating score only Posted Dec 11, 2013 on Hotels.com
3 out of 5
by Dev

Only plus point is, it is near to Gateway of India

Posted Dec 10, 2013
Location: Gateway of India, CST, Fashion Street.
Bathroom fittings and taps too tight to handle, TV was not working, however later it worked. Quality of bedding, Almirah, Table, Refrigerator etc were too old made.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Good value

Posted Dec 3, 2013 on Hotels.com
For an inexpensive hotel with a great location, this is a great buy. Staff were pleasant and helpful. Walking distance to lots of sights with a Starbucks across the street. The hotel was located on a quiet back street.
4 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Nov 21, 2013 on Hotels.com
4 out of 5
Recommended
for Families
by A verified traveler

Good hotel close to Gateway of India

Posted Oct 7, 2013
Pros: Location
Cons: WIFI access at restaurant and room#118 didn't work
Hotel is close to Colaba market and shopping area - all in walkable distance. Also very close to multiple attractions like Gateway of India, Jehangir Art Galerry, Museum, Fashion Street, Churchgate. Foof of great taste at inhouse Restaurant - Indus.