Lobby sitting area
Check availability

Reviews of Hotel Suncity Apollo

3 out of 5
Hotel Suncity Apollo
Brightland Building Landsowne Road, Behind Regal Cinema, Mumbai, Maharashtra

Reviews

7.0

Good

Rating 10 - Excellent. 14 out of 85 reviews" "
Rating 8 - Good. 36 out of 85 reviews" "
Rating 6 - Okay. 17 out of 85 reviews" "
Rating 4 - Poor. 12 out of 85 reviews" "
Rating 2 - Terrible. 6 out of 85 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Harshal

Liked: Cleanliness, property conditions & facilities, room comfort
OK
It was good only a few service issues I faced. During my hotel stay, they wanted to fix the drainage issue. so I need to allow them for 10-15 min in my room. I requested for hair dryer 3-4 times but they said we will send you but they did not. That was too bad
Stayed 1 night in Sep 2021

10/10 Excellent

Rana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay
Good hotel, with all standard amenities. Very good location
Stayed 1 night in Mar 2020

2/10 Terrible

jitendra

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rude staff and not worth it.
Hotel staff is very rude and cruel, particularly in the morning shift ladies is very cruel. The hotel is not up to the mark for the charge they are asking. Hotel’s restroom is too small for a person to be comfortable. In short, it is not worth it.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 2 nights in Jan 2020

10/10 Excellent

Zalmai

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2019

8/10 Good

Seebaluck

Liked: Cleanliness, staff & service, room comfort
Sunny hotel
Play is awesome near gateway of india. Amazing resto and lot of shops. Breakfast superb Room is old needs renovation.
Stayed 4 nights in Nov 2019

6/10 Okay

Georgina

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Nov 2019

8/10 Good

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A comfortable stay and great location
Suncity Apollo is situated in Colaba, a touristy area. It’s very close to Gateway of India and many other tourist sites. Also, many restaurants, bars, clubs, shops, and Smart Market are very nearby. The breakfast is decent but the breakfast room can feel a bit cramped at times (weekend). The staff are very friendly and helpful. When, I pass by Mumbai again, I will stay at Suncity Apollo.
Stayed 5 nights in Jan 2019
Response from VISHAL RAO on Feb 10, 2019
Dear Guest, Greetings from Suncity Apollo Hotel!! We appreciate receiving your positive comments and review of Suncity Apollo Hotel. The Hotel team are glad to learn you had a pleasant experience at the hotel. Your words of appreciation are a great source of encouragement for us. We look forward to welcoming you back soon and assuring you of our best services and personalized attention at all times. Replied by Vishal Rao (Hotel Front Office Manager)

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have stayed here many times. It is well priced for it's excellent location. Behind the famous Regal Cinema, 2 mins walk to Gateway of India, Colaba Causeway nearby. The room they initially gave me was not the best but when I asked they moved me to a much nicer room so all is forgiven. The old boys that open the door and deal with luggage are darlings, do please tip them. Also the chubby friendly bloke who run the restaurant. The boys who clean, carry and do all odd jobs are also very obliging and nothing is too much trouble. It's probably in need of a little bit of a glam up but for the price and it's position in Bombay it's great value.
Stayed 2 nights in Jan 2019
Response from VISHAL RAO on Feb 10, 2019
Dear Guest, Greetings from Suncity Apollo Hotel!! We appreciate receiving your positive comments and review of Suncity Apollo Hotel. The Hotel team are glad to learn you had a pleasant experience at the hotel. Your words of appreciation are a great source of encouragement for us. We look forward to welcoming you back soon and assuring you of our best services and personalized attention at all times. Replied by Vishal Rao (Hotel Front Office Manager)

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

10/10 Excellent

antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and service,very good breakfast
Stayed 4 nights in Feb 2018

10/10 Excellent

antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mumbai
Location Location!!! Professional staff great breakfast,good WiFi and cable tv ,very friendly and helpful reception 5 starts in Colaba at a great value

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! Neat and clean. Helpful staff. Good size rooms for Mumbai.
Stayed 1 night in Jan 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel Close to Gateway of India
Noise in the room even on the second floor of the hotel, AC of the room is disappointing...
Stayed 1 night in Dec 2017

6/10 Okay

Shoumo Dana, London

Disliked: Property conditions & facilities
The quality of the hotel was sub par. The staff however were excellent, mainly in the restaurant. Location is the main selling point for the hotel.

4/10 Poor

miriam, viena

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
too pricy for very basic hotel. We wont return
noisy, basic rooms at expensive price, poor breakfast, very poor hotel service. Not recomendable

4/10 Poor

Abbas, mombasa kenya

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
standard hotel
Improve in cleaniness in corridor toilets n rooms room service too slow staff good n respectfull

4/10 Poor

Chris, Duncan, BC, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities
Try the Salvation Army Guest House first
This hotel was our second choice for place to stay in Mumbai. We were there for a total of two nights separated by a couple of days while we visited Goa. It has a great location but the hotel itself is not great value for the price. The reception staff seemed uninterested in us and not proficient in knowing about our booking on line. One morning after an overnight train jouney we arrived for our booking at 6 am and had to wait for our room to be made up - even though we had prepaid it for the night before. There was no excuse for the room not to be ready for us irrespective of the time of our arrival. Several requests were met scornfully ( ie late check out). Breakfast was unimpressive. 5 staff escorted us to our room...we only needed one at most. Doorman was the best feature. Next time I visit, I think I will stay at the Salvation Arm guest house half a block away!

2/10 Terrible

Marlo, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Left Immediately
This hotel looks nothing like these pictures. Not sure how they managed to make it look so clean and modern. It is dirty, old, and rundown. The windows were broken, the walls and counters were chipped, the sheets had stains, the bathtub had a bucket in it which I think we were expected to use to bathe with. The lobby was filled with people and dozens of suitcases to the point it was difficult to walk around. The walls were filthy. Needless to say, we left right away and found another hotel. Very misrepresented on this website and not deserving of the price.

2/10 Terrible

subhash

Disliked: Staff & service, property conditions & facilities

4/10 Poor

Wilfried, Gurgaon, India

Disliked: Cleanliness, property conditions & facilities, room comfort
Great location but...
The hotel location is great, unfortunately it doesn't balance with the comfort (noisy neighbourhood due to poor quality of the double glazing window, noisy A/C as well). Moreover, there was dust on the bed and the bad smelling of the bedroom (wet?). Last bad point is the A/C has fell down during the 1st night, the good news is they swapped my room. The overall is not so good even for a last minute booking.

4/10 Poor

Erick, Geneva

Disliked: Cleanliness, property conditions & facilities, room comfort
Location is great, the rest not so much.
For the price charged, it's bordering on absurd what you get at this hotel. The location is superb, the bed was comfortable enough and there was a flat-screen TV - but that's about as far as one can go in terms of the positives. There are no non-smoking rooms in the hotel and the hotel staff had hidden small white urinal cakes in various places in the room (bathroom sink, corner of bathroom behind the toilet and two in the cupboard) in order to cover what I can only imagine was a more heinous smell. The room itself was not in the best state either - paint chipping off the walls, lots of rust/decay on the bathroom sink. A breakfast buffet was supposed to be served until 10.30 AM. I arrived at 10 sharp to find barely any food left. When I asked the waiter if I could get an omelette and some parathas, I was told that I would have to wait until these were refilled. After half an hour (and several complaints from myself and other guests - without results), we were informed that the buffet was closing. After some of the other guests started yelling in protest, we finally got some food around 10.45. Aside from this waiter, the other hotel staff were friendly enough. Don't stay here unless it's a last resort.

8/10 Good

Hiten, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location a little worn but they do try
The staff were always very helpful and courteous, the hotel is a 5 minute walk from the gateway of india. I thought the hotel was clean (for a hotel of this class). They have tried to make themselves more upmarket but the finishing touches just aren't quite their yet. Free WIFI was good I enjoyed the breakfasts and complimenty paper.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Craig, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenience and quality
Great location close to everything. Very friendly and helpful staff. The TV is programmed to receive only Arabic language channels. I can't speak Arabic so couldn't watch TV. But that's ok because there are so many ways to enjoy Mumbai; no point sitting inside and watching TV.

6/10 Okay

Verified traveler

Liked: Staff & service
Close to the Taj Hotel and Gateway of India.
Located at a prime location. Decent hotel with decent facilities.

8/10 Good

g, uk

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
great hotel lovely huge room 304
we were really lucky to get room 304 !!! Bit of difficulty with a v persistent porter/room supervisor

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Positives: great location, good service. Negatives: wifi does not work in the rooms, bath blocked with hair, too expensive for what it was.

10/10 Excellent

A.T.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Benjamin

Liked: Staff & service, room comfort
Excellent Location
The hotel has to upgrad the rest room. The staff is freindly. Good value for money.

4/10 Poor

CT, Melbourne VIC, Australia

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing
There was a cockroach in our bathroom sink to welcome us. The shower flooded every single time and the toilet kept getting stuck on flushing. The bed sheets were covered in stains. However the cleaners and bell boys were extremely helpful and lovely. Unlike the concierge who tried to tell us that our hotel room was unavailable when we arrived as the previous guest wanted to stay an extra night even though we had paid in advance. He tried to move us to another hotel in Mumbai however we simply refused after our long travels so we had to wait until they found another available room within the hotel. Despite all this the location was great, easy to walk to any sight seeing spots, restaurants and cafes.

2/10 Terrible

Anders

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

robert

Liked: Staff & service
Disliked: Room comfort
decent
The hotel is OK. The rooms are fine. Its pretty clean. The breakfast is terrible. Had to go elsewhere to eat breakfast which is fine because there are a few good places nearby. The price of this hotel is way too high for the quality. Its actually the same quality as other hotels in India that I paid half the price for. BUT, the location is great if you want to be where all the action is. If location out ways quality for you, then this is a great pick for you.

8/10 Good

J.Mistry

Excellent Location
Nice hotel, with all the basic facilities especially for where it is located. I would happily go back there.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel with very nice staff
Had a nice stay at hotel Apollo, the staff were very nice and very helpful. Hotel is clean the rooms are large and the beds are comfortable, location is excellent right in the heart of Colaba, will definately stay here again when I go back to Mumbai.

6/10 Okay

Alifia

Disliked: Cleanliness, property conditions & facilities, room comfort
Last minute booking
For a last minute booking, this was an okay hotel. The bathroom is far too small for a Westerner. Would not recommend this hotel for this reason only. If looking for triple occupancy, this hotel has a nice cul de sac for a third person.

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will recommend it to all my friends!
The service and assistance by the staff were outstsanding! Everybody was so friendly and seemed happy and proud to work there. The location can not be better! We had a lovely room at the back and it was so quiet, slept well every evening. Will recommend this hotel to everyone that goes to Mumbai!

8/10 Good

Nigel

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel in a great location to see all of the sightsogether with some excellent restuarants.

6/10 Okay

Sally, melb.Australia

Liked: Cleanliness, room comfort
Good location but a bit tired
The location of this hotel is good.Facilities are a bit tired but still comfortable and staff do try hard with what they have to work with.Noisy at, times properly sealed windows would have reduced traffic noise.Breakfast could be improved to suit western taste .

8/10 Good

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Gateway of India, Great Hotel
I stayed here in April, then came back a second time. This hotel is right next to the Gateway of India and the Colaba shopping street. I would highly recommend this hotel because of everything you get for such a reasonable price. The rooms are big and spacious, there is free wifi in lobby and rooms which is always a plus for me. There is also a free breakfast buffet every morning. The people at the front desk and the doorman are really nice and helpful. I will always stay at this hotel when I come to Mumbai.

8/10 Good

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Next to Gateway of India
I really loved this hotel. This hotel is right next to the Gateway of India and the ocean, also the next street over is the Colaba Causemay which is a great street market that has all kinds of stores to stop by and then vendors selling cool gifts. The hotel provided a free breakfast which was good and they had free internet in the rooms which is why I booked this hotel. The front desk people were really nice and hopeful and the door people were also nice and helpful. There is a grocery store across the street on the corner of the opposite street of the hotel which was great for what we wanted to buy. The room we had was big with a nice king bed and wonderful view. I will stay here next time I come to Mumbai.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay! Great location!
After a long and tiring trip through India, my husband and I decided to splurge on a nice hotel in Mumbai before flying home. I'm so glad that we chose Hotel Apollo. The staff is very friendly and helpful, the location (in the Colaba neighborhood) is close to most of the tourist sights, with great restaurants and shopping near by. I would stay here again!

8/10 Good

Frank, Sydney

Liked: Staff & service, property conditions & facilities, room comfort
Hotel Apollo-Mumbai
This hotel is relatively expensive but so are most of the three star hotels in Mumbai. The most outstanding feature of this hotel is it's wonderful location. You are an easy 600 metres from the Gateway to India which in my opinion is the heart of Mumbai. You can easily get to The Taj and to Elefanta island. The surrounding area- for India- is fantastic as the traffic does not travel on the footpaths , there are curbs and traffic lights. It is easy to walk around. The room is adequate with A/C and cable TV and a good wifi. Breakfast is good also. I could not work out why there were mothballs in the bathtub and a few spread round the bathroom floor. The odour of these is quite revolting.

8/10 Good

Sunny, London

Liked: Staff & service, room comfort
Walking distance from market and must see sights
Overall the hotel was good. On arrival there was a confusion with the booking and to how many nights we were staying but this was sorted out. Had 2 double rooms one of the newer design, tv 's didnt work initially but were fixed promptly. Bed linen and towels were clean, there seem to be there odd ants that kept appearing on the side bed and the room and bathroom had a very strong smell of mothballs. The hotel location is very good as its not far from the markets and the sea. Dont expect a good nights sleep until after 3am as the people of bombay are awake al hours with them talking shouting and the sounds of horns were at its fullest until 3am. When ordering from the bar there seems to be so many taxes added which really pushes up the price, only bad thing about the hotel was breakfast. Even though its a buffet there isn't much choice or quantity available and the strangest combinations.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities

10/10 Excellent

salim, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
A must stay hotel in mumbai . Ideal for the location and cleanliness.

6/10 Okay

Claes, Göteborg

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Perfect location

8/10 Good

Amelie, Stockholm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location and very helpfull staff!
Me and my boyfriend stayed at this hotel for 3 nights. It was exactly what we were looking for! The rooms were not big and there was some small staints on the bedsheets but except for that everything was great! Comfy bed, clean bathroom, pretty quiet in the room, nice breakfast, fantastic staff and absolutely perfect location! I totally recommend this hotel to all guests except for those who expect the very very best - in that case, try Taj mahal, we had a look at it and it looked absolutely great!