Ratings based on 29 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
86% of guests recommend
3.3 Room cleanliness
3.3 Service & staff
3.3 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Overnight Stay Before Destination
by Manas from Bangalore

Great Location, but could improve the service.

Posted Jan 25, 2014 on Hotels.com
Location is the word to describe this particular Hotel. I was travelling to Mumbai to participate in the half-marathon and needed a place to stay close to the Bandra Fire Station. This Hotel fits the bill for that purpose - hardly 10 mins from the destination made me chose this hotel. they accomodate my request for a late check-in and provided me with the Suite Room on arrival. However the Room faces the Hill Road and that offers for a noisy stay during the night. I hardly got a chance to use the rest of the facilities. I would request the hotel to improve on the quality of the Towels provided. Food-wise, there are tons of restaurants on the mainroad, hardly at 2 mins walk. And oh, there is a KFC as well at the entrance.
3 out of 5
Recommended
for Personal Event
by Nisarg

Metro Palace - Bandra

Posted Dec 15, 2013 on Hotels.com
We stayed in hotel for a night and the room was fine and location is very much convenient, for sure. Now comes the bad part... Breakfast was included but was denied. Wifi charges are exhorbitant... 500 Rs for 24 hr wifi! Thats insane. Location masks all the other short comings.
3 out of 5
Recommended
for Personal Event
by A verified traveler

Posted Oct 3, 2013 on Hotels.com
Internet access was not provided.
4 out of 5
Recommended
for Everyone
by kunal

good location

Posted Sep 27, 2013
nice quiet hotel.. excellent location.. friendly staff
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Rajkot, Gujarat

Nice hotel nice stay and great service

Posted Sep 11, 2013 on Hotels.com
It was a one night stay, hotel was nice, rooms were clean, staff is very helpful and service was excellent. Overall a great experience.
4 out of 5
Recommended
for Personal Event
by Vishal from Pune

Good location and excellent service.

Posted Sep 4, 2013 on Hotels.com
Stay was very comfortable and room was well-equipped and clean. Staff was also very cordial and really appreciate the reminder call in the morning for breakfast before closure time. Location is very good and would definitely stay again on my next visit :)
2 out of 5
by A verified traveler

Metro Palace - not a good experience

Posted Jun 3, 2013
I would not stay at this hotel, When I reached the hotel there was furniture repairing going in passage between lift and my room so it was noisy. At arrival I was told that I will be charged extra for bed which was like 30% of total room charge, though Expedia has also charged me for extra person. So in all I had to pay almost 50% more for extra person. My spouse asked for drinking water and they never bothered to send it over. If you ask them any explanation for charge, they will ask you to contact Expedia.
1 out of 5
Recommended
by Guest from India

pathatic condition

Posted May 15, 2013 on Hotels.com
Though..I stayed in this hotel almost 5 years ago..but now the condition and rooms are pathetic.
3 out of 5
Recommended
for Everyone
by A verified traveler

Fair stay !!!

Posted May 13, 2013
Pros: food.
Cons: Room size.
Location: Location is really good.
The cleanliness was Ok. Air conditioning was fine. The room was cramped a bit. The best part was the food. Room service as well as Golconda Bowl was awesome.
3 out of 5
Recommended
for Everyone
by Dr. Kevin from Kollam, Kerala, India

okay

Posted Apr 18, 2013
Very centrally located. Undergoing renovation. No bar and so, disappointing. Breakfast can improve.