Exterior

Reviews of Hotel Parle International

3 out of 5
Hotel Parle International
27, B.N. Agarwal Market, Opposite Railway Station, Tejpal Rd, Mumbai, Maharashtra

Reviews

6.8
Rating 10 - Excellent. 25 out of 134 reviews" "
Rating 8 - Good. 40 out of 134 reviews" "
Rating 6 - Okay. 40 out of 134 reviews" "
Rating 4 - Poor. 17 out of 134 reviews" "
Rating 2 - Terrible. 12 out of 134 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Raj, Tempe

Traveled with family
Disliked: Staff & service, property conditions & facilities
Assigned room was in pretty bad condition with window AC. When we complained, they assigned a better, cleaner room with split AC. Staff was very good, dinner was OK, breakfast was awesome.
Stayed 1 night in Mar 2024

8/10 Good

Rajiv

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for Juhu, santa cruz and bandra areas. Great hotel for the price, rooms were clean. Close to the airport, 10 mins.
Stayed 2 nights in Feb 2024

10/10 Excellent

Mohan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parle International Hotel, is the best hotel for short and long term stay. Clean rooms, great wifi, quality service and a complimentary breakfast (buffet) make it one of the best choices. This coupled with proximity to the airport is a big bonus. Staff were very helpful and offered us fabulous service. We really enjoyed our week long stay and were highly impressed with the facilities this Hotel offers. We have already rebooked our next visit. We would like to thank the reception, buffet service, room service and the concierge team for making our stay awesome and giving us the best experience. We are returning soon. Bye for now. Mohan 😊👋
Stayed 6 nights in Jan 2024

10/10 Excellent

Aniket

Traveled with family
Liked: Amenities
Stayed 1 night in Dec 2023

10/10 Excellent

Naresh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant hotel. Great customer service. Very clean and good sized rooms
Stayed 3 nights in Dec 2023

6/10 Okay

Patrick

Traveled with partner
Staff are courteous. Coffee shop staff need waiting training. Plenty of staff but only one person works, a young petite girl..The trainees are wall plaques. The sparky checks the plug and tells me it needs to be changed, not done. The fire alarm kept going off for 4 days at intervals call reception. I am told its testing. Call again, am told they will enquire and let me know, never heard. Its a question of crying wolf. Bottom line i dont recommend and would not stay there againll plaques. Ask for something and it takes ages. Ask for a knife to butter toast and none to be found, they have to go to the banqueting hall to find a knife. Food is catered to local population, everything is too spicey, they could reduce the chillies. The room. Water leaking from basin, call the plumber, he calls the roomboy to wipe the floor, not fixed. Call the electrician as plug sockets no working
Stayed 11 nights in Nov 2023

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Overall it was a good stay. Ideal location as near to the airport. The room cleanliness was okay. The bathroom wasn't very clean with stains and limescale in the shower walls and floor was unclean. At the restaurant within the hotel - We ordered food from the restaurant by the the reception and food was overly priced and service was extremely slow. We enquired multiple times on how long the wait for the food would be and they repeatedly said soon. After waiting 30mins they came back to say one of the dishes we ordered was not available to order?? Poor service
Stayed 1 night in Oct 2023

8/10 Good

Srinivas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is clean and well mantained, helpful staff. We could hear train noise and vehicle horn sound in early morning and evenings in our room. We stayed for 4 days and wanted a place very close to the market so picked this hotel and overlooked the noise aspect. Also lots of construction going on in the hotel.
Stayed 4 nights in Sep 2023

10/10 Excellent

Kunal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk, Housekeeping, door men, Kitchen crew and everyone were awesome. My parents who both are above 75 enjoyed their stay. Wonderful experience. Staff treated them like family & I am Thankful for everything you all did.
Stayed 2 nights in Oct 2023

4/10 Poor

Ajith

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good
Stayed 1 night in Aug 2023

8/10 Good

Stanley

Liked: Cleanliness, staff & service
Good hotel with nice Indian breakfast. They are challenged by the location.
Stayed 1 night in Aug 2023

6/10 Okay

Yen

Traveled with partner
Liked: Cleanliness, staff & service
The location of the hotel in the middle of a local crowded shopping area is an attraction for one but not for other. Customer service is extraordinarily good.
Stayed 1 night in Apr 2023
Response from sunny on Jun 30, 2023
Dear Guest, Greetings from Hotel Parle International, Mumbai! Thank you for taking the time to write about your experience with us. I am glad to know that you had a pleasant stay. Guest satisfaction and appreciation is the best reward that we can receive for our endeavors’ and we are glad that we have succeeded in that. We look forward to welcoming you back!

10/10 Excellent

Dr Rajlall

Stayed 2 nights in Feb 2023
Response from Sunny on Jun 30, 2023
Dear Valued Guest,Greetings from Hotel Parle International!Thank you so much for sending such a kind review of your recent visit to Hotel Parle International It was very gratifying to note that our staff took care of you well on this occasion. Equally rewarding was your feedback on all our services. Believe that you would highly recommend our hotel to others, and many thanks for that honor. We look forward to the pleasure of welcoming you back to Hotel Parle International in the future.

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service
Hotel is conveniently located. Rooms are nice and clean. Quality of food can be improved. Also, it would have been better if there were Split ACs instead of Window ACs
Stayed 4 nights in Feb 2023
Response from Sunny on Jun 30, 2023
Dear Valued Guest,Greetings from Hotel Parle International!Thank you so much for sending such a kind review of your recent visit to Hotel Parle International It was very gratifying to note that our staff took care of you well on this occasion. With regards to your feedback, we have discussed it in detail with the concerned Department Heads for immediate corrective action and we are already in process of changing the window ac to split ac.Please always share your feedback with us; this is how we keep learning and improving.I hope that you will visit us again and look forward to welcoming you back

8/10 Good

Dr. Arun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staying at Hotel Parle International is great!!!
I like to stay at Hotel Parle International as it location is very convenient for me being in the Agrawal Market area. Staff is attentive & friendly. Daily Rates of the rooms are competitive and reasonable. I usually like to stay there.
Stayed 2 nights in Nov 2022
Response from Sunny on Jun 30, 2023
----------------------------------------------------------------------------------------------------Dear Valued Guest,Greetings from Hotel Parle International!Thank you so much for sending such a kind review of your recent visit to Hotel Parle International It was very gratifying to note that our staff took care of you well on this occasion. Equally rewarding was your feedback on all our services. Believe that you would highly recommend our hotel to others, and many thanks for that honor. We look forward to the pleasure of welcoming you back to Hotel Parle International in the future.

6/10 Okay

Heidi

Liked: Cleanliness, staff & service, amenities
I would say the great things were the nice staff, great food, ac, and clean rooms. The not so great things were the windows that don’t fully close letting in all the noise, smells and mosquitoes, and the lack of hot water. I was only able to get the hot water to work twice during my entire stay no matter how long I let the tap run(up to 26 mins one day).
Response from Sunny on Jun 30, 2023
Dear Valued Guest,Greetings from Hotel Parle International!!At the outset please accept my sincere apologies for the service lapse you experienced during your stay. We apologize for all the inconvenience caused and for letting you and ourselves down during your stay.We assure you that these lapses were an exception to our normal standards and hope you will not allow them to forever mar your impression of our hotel.Please may I assure you that I have addressed this matter with the team and all internal procedures have been strengthened and emphasized to avoid any reoccurrence.

6/10 Okay

Somendra

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Cleaning is inadequate and the bathroom is not in optimal condition
Response from Sunny on Jun 30, 2023
Dear Esteemed Guest, Warm Greetings! Thank you for sharing your feedback further to your recent stay with us. We are happy to hear that your stay with us was a comfortable one and that you especially enjoyed your stay and the service provided by the hotel team.With regards to your feedback, we have discussed it in detail with the concerned Department Heads for immediate corrective action.We would be personally addressing and correcting all such quality related defects and we ensure that such errors are never repeated.Please always share your feedback with us; this is how we keep learning and improving.I hope that you will visit us again and look forward to welcoming you back.

10/10 Excellent

Amit

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Nov 2021
Response from Sunny on Jun 30, 2023
ear Valued Guest,Greetings from Hotel Parle International!Thank you so much for sending such a kind review of your recent visit to Hotel Parle International It was very gratifying to note that our staff took care of you well on this occasion. Equally rewarding was your feedback on all our services. Believe that you would highly recommend our hotel to others, and many thanks for that honor. We look forward to the pleasure of welcoming you back to Hotel Parle International in the future.

10/10 Excellent

KETAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022
Response from Sunny on Jun 30, 2023
Dear Esteemed Guest, Warm Greetings! We thank you for sharing your valuable feedback with us and for choosing us as your preferred choice of accommodation in Mumbai. It is a pleasure to know that we were able to provide you with the ambience and services that you expected from us. Such accolades from our guests always inspire us to strive for the best. We are glad to learn that the room allocated to you was excellent and cordial staff with quality breakfast. The amenities and our strategic location added value to your stay. We hope to see you in future.

8/10 Good

KETAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Sunny on Jun 30, 2023
Dear Guest, Greetings from Hotel Parle International, Mumbai! Thank you for taking the time to write about your experience with us. I am glad to know that you had a pleasant stay. Guest satisfaction and appreciation is the best reward that we can receive for our endeavors’ and we are glad that we have succeeded in that. We look forward to welcoming you back!

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here before and always good. Staff are great and always welcoming.
Stayed 2 nights in Feb 2020
Response from RDM on Aug 17, 2020
Dear Guest, Greetings from Hotel Parle International, Mumbai! Thank you for taking the time to write about your experience with us. I am glad to know that you had a pleasant stay. Guest satisfaction and appreciation is the best reward that we can receive for our endeavors’ and we are glad that we have succeeded in that. We look forward to welcoming you back!

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2020
Response from RDM on Aug 17, 2020
Dear Esteemed Guest, Warm Greetings! We thank you for sharing your valuable feedback with us and for choosing us as your preferred choice of accommodation in Mumbai. It is a pleasure to know that we were able to provide you with the ambience and services that you expected from us. Such accolades from our guests always inspire us to strive for the best. We are glad to learn that the room allocated to you was excellent and cordial staff with quality breakfast. The amenities and our strategic location added value to your stay. We hope to see you in future.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel, clean, great staff and not too far from the Airport.
Stayed 1 night in Jan 2020
Response from RDM on Aug 17, 2020
Dear Esteemed Guest, Warm Greetings! Thank you for rating our hotel.Our management team at Hotel Parle International tries to be as helpful and cooperative as possible, and we are glad we could be of service to you. We hope to see you again very soon in the near future. Best Regards, Customer Relationship Manager, Hotel Parle International

6/10 Okay

Niraj

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Ok
Hotel Location is Good but Hotel is below average. The breakfast is terrible, the breakfast area is too small The Rooms are just ok
Stayed 2 nights in Dec 2019
Response from RDM on Aug 17, 2020
Greeting from Hotel Parle International!! Customer satisfaction is something that we take very seriously and would never compromise under any circumstances. We apologies for the inconvenience caused to you. We value your business and hope to retain you as a customer for many years to come. Please always share your feedback with us; this is how we keep learning and improving

2/10 Terrible

Agent00776, Sunnyvale

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smelly rooms, potato internet, not even worth half the price.
Stayed 3 nights in Dec 2019
Response from RDM on Aug 17, 2020
Dear Guest, Thank you for taking time to post a review. I would like to apologize for the difficulties experienced by you during your stay at the hotel. There indeed a communication lapse due to which there was a delay in your request. I have no excuses to offer, but certainly believe that we have failed to provide you the service expected of us. Please may I assure you that I have addressed this matter with the team and all internal procedures have been strengthened and emphasized to avoid any reoccurrence.

8/10 Good

P K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My wife and I arrived very early from London. We were helped by giving us a room. Lalit was very helpful.our stay for a night was comf5comfortable. Good hotel. Very central. Thanks Prem London
Stayed 1 night in Dec 2019
Response from RDM on Aug 17, 2020
Dear Esteemed Guest, Warm Greetings! We thank you for sharing your valuable feedback with us and for choosing us as your preferred choice of accommodation in Mumbai. It is a pleasure to know that we were able to provide you with the ambience and services that you expected from us. Such accolades from our guests always inspire us to strive for the best. We are glad to learn that the room allocated to you was excellent and cordial staff with quality breakfast. The amenities and our strategic location added value to your stay. We hope to see you in future.

8/10 Good

Samir Ramesh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from RDM on Aug 17, 2020
Dear Guest, Greetings from Hotel Parle International, Mumbai! Thank you for taking the time to write about your experience with us. I am glad to know that you had a pleasant stay. Guest satisfaction and appreciation is the best reward that we can receive for our endeavors’ and we are glad that we have succeeded in that. We look forward to welcoming you back!

6/10 Okay

Verified traveler

Stayed 4 nights in Oct 2019

10/10 Excellent

Prachi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from RDM on Aug 17, 2020
Dear Esteemed Guest, Warm Greetings! We thank you for sharing your valuable feedback with us and for choosing us as your preferred choice of accommodation in Mumbai. It is a pleasure to know that we were able to provide you with the ambience and services that you expected from us. Such accolades from our guests always inspire us to strive for the best. We are glad to learn that the room allocated to you was excellent and cordial staff with quality breakfast. The amenities and our strategic location added value to your stay. We hope to see you in future.

8/10 Good

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2019
Response from RDM on Aug 17, 2020
Dear Esteemed Guest, Warm Greetings! We thank you for sharing your valuable feedback with us and for choosing us as your preferred choice of accommodation in Mumbai. It is a pleasure to know that we were able to provide you with the ambience and services that you expected from us. Such accolades from our guests always inspire us to strive for the best. We are glad to learn that the room allocated to you was excellent and cordial staff with quality breakfast. The amenities and our strategic location added value to your stay. We hope to see you in future.

2/10 Terrible

Verified traveler

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff is rude ... no hospitality .... food is lyk yuk and above all rooms are not up to the mark
Stayed 1 night in Apr 2019
Response from RDM on Aug 17, 2020
Thank you for sharing your valuable feedback and it is most unfortunate that we did not live up to your expectation. I request you to accept our profound and sincere apologies. With regards to your feedback, I have discussed it in detail with the concerned Department Heads for immediate corrective action. I would be personally addressing and correcting all such quality related defects and we ensure that such errors are never repeated. It is also our sincere request to forgive us and bestow upon us another opportunity to serve you in the near future with an assurance of better and improved services. We remain at your service and look forward to welcome you back at Hotel Parle International.

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Bedbugs, cleanlinesss in general was a problem. I couldn’t sleep all night.
Stayed 1 night in Feb 2019
Response from RDM on Aug 17, 2020
Greeting from Hotel Parle International!! Customer satisfaction is something that we take very seriously and would never compromise under any circumstances. We apologies for the inconvenience caused to you. With regards to your feedback, I have discussed it in detail with the concerned Department Heads for immediate corrective action. We value your business and hope to retain you as a customer for many years to come. Please always share your feedback with us; this is how we keep learning and improving

6/10 Okay

Jay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smelled bad, mosquitoes in room, people arguing in the hallway for hours, it was a regrettable choice!
Stayed 3 nights in Feb 2019
Response from RDM on Aug 17, 2020
Dear Guest, Thank you for taking time to post a review. I would like to apologize for the difficulties experienced by you during your stay at the hotel. There indeed a communication lapse due to which there was a delay in your request. I have no excuses to offer, but certainly believe that we have failed to provide you the service expected of us. Please may I assure you that I have addressed this matter with the team and all internal procedures have been strengthened and emphasized to avoid any reoccurrence.

6/10 Okay

Verified traveler

Stayed 3 nights in Feb 2019
Response from RDM on Aug 17, 2020
Dear Guest, Greetings from Hotel Parle International, Mumbai! Thank you for taking the time to write about your experience with us. I am glad to know that you had a pleasant stay. Guest satisfaction and appreciation is the best reward that we can receive for our endeavors’ and we are glad that we have succeeded in that. We look forward to welcoming you back!

6/10 Okay

Verified traveler

Stayed 4 nights in Jan 2019
Response from Reservation on Feb 5, 2019
Dear Esteemed Guest, Warm Greetings ! We thank you for sharing your valuable feedback with us and for choosing us as your preferred choice of accommodation in Mumbai. We hope to see you in future.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 17 nights in Dec 2018
Response from Reservation on Feb 5, 2019
Dear Esteemed Guest, Warm Greetings ! We thank you for sharing your valuable feedback with us and for choosing us as your preferred choice of accommodation in Mumbai. It is a pleasure to know that we were able to provide you with the ambience and services that you expected from us. Such accolades from our guests always inspire us to strive for the best. We hope to see you in future.

8/10 Good

Navin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing
Stayed 2 nights in Dec 2018
Response from Reservation on Feb 5, 2019
Greetings from Hotel Parle International! Thank you so much for sending such a kind review of your recent visit to Hotel Parle International. Believe that you would highly recommend our hotel to others, and many thanks for that honour. I look forward to the pleasure of welcoming you back to Hotel Parle International in the future.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very conveniently located nice hotel with very good service.
Stayed 2 nights in Dec 2018
Response from Reservation on Dec 26, 2018
Dear Guest, Greetings from Hotel Parle International, Mumbai! Thank you for taking the time to write about your experience with us. I am glad to know that you had a pleasant stay. Your words of appreciation have been shared with our team and they are enthused to know that their efforts have been appreciated by you. Guest satisfaction and appreciation is the best reward that we can receive for our endeavors’ and we are glad that we have succeeded in that. We look forward to welcoming you back!

6/10 Okay

Verified traveler

Liked: Staff & service
Near airport. Needs to be cleaner. Dogs barking at night time unable to sleep.
Stayed 1 night in Dec 2018
Response from Reservation on Dec 24, 2018
Dear Guest, Greetings from Hotel Parle International, Mumbai!! First we would like to express our deepest regret for the inconvenience caused by this unintentional and rare mistakes. Customer satisfaction is something that we take very seriously and would never compromise under any circumstances. Unfortunately, sometimes unavoidable mistakes happen. In such rare cases, a satisfactory solution is always in place and preventable measures are introduced. We take full responsibility for the error and we guarantee that such incidents will not occur in the future. We value your business and hope to retain you as a customer for many years to come.

2/10 Terrible

VINOD

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay in this hotel ,useless people n policy
Stayed 4 nights in Dec 2018
Response from Reservation on Dec 22, 2018
Dear Guest, Greetings from Hotel Parle International, Mumbai!! First we would like to express our deepest regret for the inconvenience caused by this unintentional and rare mistakes. Customer satisfaction is something that we take very seriously and would never compromise under any circumstances. Unfortunately, sometimes unavoidable mistakes happen. In such rare cases, a satisfactory solution is always in place and preventable measures are introduced. We take full responsibility for the error and we guarantee that such incidents will not occur in the future. We value your business and hope to retain you as a customer for many years to come.

8/10 Good

Samir Ramesh

Perfect, decent place for my short stays in Mumbai. Centrally located in Vile Parle, the place is quiet and neat.
Stayed 2 nights in Nov 2018
Response from Reservation on Dec 24, 2018
Dear Guest, Greetings from Hotel Parle International, Mumbai! Thank you for taking the time to write about us on Expedia following your experience with us. I am glad to know that you had a pleasant stay. Guest satisfaction and appreciation is the best reward that we can receive for our endeavors’ and we are glad that we have succeeded in that. We look forward to welcoming you back!

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Not worth
Bathroom was not clean. Toilets were not clean
Stayed 1 night in Oct 2018
Response from Reservation on Dec 24, 2018
Dear Guest, Greetings from Hotel Parle International, Mumbai!! First we would like to express our deepest regret for the inconvenience caused by this unintentional and rare mistakes. Customer satisfaction is something that we take very seriously and would never compromise under any circumstances. Unfortunately, sometimes unavoidable mistakes happen. In such rare cases, a satisfactory solution is always in place and preventable measures are introduced. We take full responsibility for the error and we guarantee that such incidents will not occur in the future. We value your business and hope to retain you as a customer for many years to come.

8/10 Good

Raj, UK

Liked: Cleanliness, property conditions & facilities, room comfort
good convenient hotel
Breakfast is basic but ok dinner not so good choice limited convenient location deluxe rooms are very basic and some need updating. ok for a night stay.
Stayed 1 night in May 2018
Response from Mr. Sunny Vanmali Front Office Manager on Jun 27, 2018
Dear Mr. Raj, Greetings from Hotel Parle International, Mumbai!! First we would like to express our deepest regret for the inconvenience caused by this unintentional and rare mistakes. Customer satisfaction is something that we take very seriously and would never compromise under any circumstances. Unfortunately, sometimes unavoidable mistakes happen. In such rare cases, a satisfactory solution is always in place and preventable measures are introduced. We take full responsibility for the error and we guarantee that such incidents will not occur in the future. We value your business and hope to retain you as a customer for many years to come. Thanks & Regards, Mr. Sunny Vanmali Front Office Manager

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in May 2018
Response from Mr. Sunny Vanmali Front Office Manager on Dec 11, 2018
Dear Guest, Greetings from Hotel Parle International, Mumbai!! First we would like to express our deepest regret for the inconvenience caused by this unintentional and rare mistakes. Customer satisfaction is something that we take very seriously and would never compromise under any circumstances. Unfortunately, sometimes unavoidable mistakes happen. In such rare cases, a satisfactory solution is always in place and preventable measures are introduced. We take full responsibility for the error and we guarantee that such incidents will not occur in the future. We value your business and hope to retain you as a customer for many years to come.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price, location esp if you are using train
All good but the hot water situation can be a bit tricky and unreliable
Stayed 1 night in Apr 2018
Response from Sania Shaikh on May 3, 2018
Dear Guest, Greetings from Hotel Parle International, Mumbai! Thank you for taking the time to write about us on Expedia following your experience with us. I am glad to know that you had a pleasant stay. Guest satisfaction and appreciation is the best reward that we can receive for our endeavors’ and we are glad that we have succeeded in that. We look forward to welcoming you back!

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Good overall. Need to improve the breakfast options and cafe ambience
Stayed 3 nights in Apr 2018
Response from Sania Shaikh on Apr 29, 2018
Dear Guest, Thank you for sharing your valuable feedback. We are glad to know that you had a nice short stay at our hotel, our management team is Our management team at Hotel Parle International tries to be as helpful and cooperative as possible, and we are glad we could be of service to you. However, we are very sorry to know that you did not like the complimentary breakfast that was provided to you, Our management is also looking at making the space of he restaurant bigger to accommodate more guests at one point in time. We hope to see you again very soon in the near future.

6/10 Okay

Bipin

Liked: Cleanliness
Disliked: Property conditions & facilities
Room was upgraded but but with two single beds. So not much room to move about.speacially with large suitcases.toilet over flowing many times.dispite making complain,not much was done.could have moved us in another room?.but we managed.i hope this review helps you and others.just one more thing,ordered two coffees for guest but never arrived.thanks.
Response from Sunny Vanmali on Apr 11, 2018
Dear Guest, Greetings from Hotel Parle International, Mumbai!! First we would like to express our deepest regret for the inconvenience caused by this unintentional and rare mistakes. Customer satisfaction is something that we take very seriously and would never compromise under any circumstances. Unfortunately, sometimes unavoidable mistakes happen. In such rare cases, a satisfactory solution is always in place and preventable measures are introduced. We take full responsibility for the error and we guarantee that such incidents will not occur in the future. We value your business and hope to retain you as a customer for many years to come.

8/10 Good

HIREN

Liked: Room comfort
Response from Sunny Vanmali on Apr 9, 2018
Dear Guest, Greetings from Hotel Parle International, Mumbai! Thank you for taking the time to write about us on Expedia following your experience with us. I am glad to know that you had a pleasant stay. Guest satisfaction and appreciation is the best reward that we can receive for our endeavors’ and we are glad that we have succeeded in that. We look forward to welcoming you back

6/10 Okay

Verified traveler

Disliked: Staff & service
Budget hotel with poor service
If you want to get a hotel in a convenient location then for its price it's reasonable, but don't expect the best service. The staff will help with little bits like printing but not nearly as much as other hotels across India that I've stayed in at that same price range. The staff here just watch you as you come in carrying bags, they don't offer a hand, other places the gate staff help and support. Simple things could improve like we weren't informed about the lockers they have. We stayed in both parts of the hotel and the outer building is covered in mosquitos, do not get a room there - if you stay here then get one in the main building where reception is. Overall its an okay ish hotel for what you pay for....
Stayed 2 nights in Feb 2018
Response from Sunny Vanmali on Apr 9, 2018
Dear Guest, Greetings from Hotel Parle International, Mumbai!! First we would like to express our deepest regret for the inconvenience caused by this unintentional and rare mistakes. Customer satisfaction is something that we take very seriously and would never compromise under any circumstances. Unfortunately, sometimes unavoidable mistakes happen. In such rare cases, a satisfactory solution is always in place and preventable measures are introduced. We take full responsibility for the error and we guarantee that such incidents will not occur in the future. We value your business and hope to retain you as a customer for many years to come.

6/10 Okay

Verified traveler

Liked: Staff & service
Great location hotel needs updating
We stayed here for 4 days, hotel is in a great location if you want to shop and the station is walking distance. Serves lovely complimentary breakfast. I would recommend it if you’re only going to sleep at the hotel as there isn’t much to do at the hotel and the rooms are quite dated, we got upgraded and it was still not a 3*. I had to call twice as we found ants on the bed and our last day a cockroach in the room they cleaned the rooms I think but we just didn’t feel as comfortable after.
Stayed 4 nights in Jan 2018
Response from Sunny on Mar 7, 2018
Dear Guest, Greetings from Hotel Parle International, Mumbai!! First we would like to express our deepest regret for the inconvenience caused by this unintentional and rare mistakes. Customer satisfaction is something that we take very seriously and would never compromise under any circumstances. Unfortunately, sometimes unavoidable mistakes happen. In such rare cases, a satisfactory solution is always in place and preventable measures are introduced. We take full responsibility for the error and we guarantee that such incidents will not occur in the future. We value your business and hope to retain you as a customer for many years to come. Thanks & Regards, Mr. Sunny Vanmali Front Office Manager