Staff are courteous. Coffee shop staff need waiting training. Plenty of staff but only one person works, a young petite girl..The trainees are wall plaques. The sparky checks the plug and tells me it needs to be changed, not done. The fire alarm kept going off for 4 days at intervals call reception. I am told its testing. Call again, am told they will enquire and let me know, never heard. Its a question of crying wolf. Bottom line i dont recommend and would not stay there againll plaques. Ask for something and it takes ages. Ask for a knife to butter toast and none to be found, they have to go to the banqueting hall to find a knife. Food is catered to local population, everything is too spicey, they could reduce the chillies. The room. Water leaking from basin, call the plumber, he calls the roomboy to wipe the floor, not fixed. Call the electrician as plug sockets no working