Ratings based on 42 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Newport Beach, CA

Boutique Hotel Luxury

Posted Jun 29, 2015
Pros: Aside from great room comfort and excellent dining, the friendliness and helpfulness of hotel staff was exceptional and very welcoming.
Hotel was recommended to me by a business associate, and I was not disappointed. Rooms are large, smartly appointed, and very comfortable. The Marine Drive location was also most convenient for my business appointments, most of which were relatively nearby, a critical consideration given the chaotic traffic in Mumbai. As I was on a tight schedule, I often dined in the hotel, and was surprised at just how excellent everything was. I understand many locals like to frequent the Intercontinental restaurants simply for the excellent food. Hotel staff could not be friendlier or more accommodating. They are a perfect example of how a hotel staff should be. I'll be frequenting Mumbai for business henceforth, and Intercontinental is in my plans to be my Mumbai home.
3 out of 5
Recommended
for Families
by Sisse from Copenhagen

Average experience

Posted Jan 31, 2015 on Hotels
Nice hotel with friendly service. The Thai restaurant is great! Location is ok as the view is great, but you will need a car to get around. One reason we booked this hotel was the possibility of using the outdoor bar - Dome. Unfortunately this is often booked for private parties. Value for money could be better. All services (Wifi, laundry, car booking, food etc.) are pretty expensive.
5 out of 5
Recommended
for Business Travelers
by Hau Kwan from Hong Kong

will come again for sure

Posted Jan 23, 2015 on Hotels
Fantastic
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Great hotel in an ideal spot

Posted Jan 20, 2015
Fantastic welcome and friendly staff - upgraded us when asked for a twin room instead of a double. Room was everything you would expect from a top end hotel
4 out of 5
Recommended
for Personal Event
by Pius from Emmetten

Gute Lage aber ein wenig in die Jahre gekommen

Posted Jan 10, 2015 on Hotels
Eigentlich dachte ich immer, dass das Intercontinental etwas vom Besten wäre. Aber das ist es nicht mehr, war aber vor Jahren bestimmt mal so.
5 out of 5
Recommended
for Families
by Charles H M

This traveler left a rating score only Posted Jan 6, 2015 on Hotels
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Will visit again

Posted Nov 3, 2014 on Hotels
Amz view from the rooms.....
5 out of 5
Recommended
for Families
by Jonathan from Cambridge

Intercontinental in Mumbai

Posted Oct 31, 2014 on Hotels
Great location for seeing the sights in Mumbai. Good food and service.
5 out of 5
Recommended
by young couple from israel

great stay

Posted Oct 9, 2014 on Hotels
excellent staff, beautiful room. was a bit disapointed by the room first given to me because i had paid extra for the "bay view" and there was none, but was quickly upgraded to a sea view that was perfect. the hotel's thai restaurant was not as good as expected and a bit over priced for the quality of the food.
5 out of 5
Recommended
for Personal Event
by A verified traveler

This traveler left a rating score only Posted Jul 22, 2014 on Hotels