Ratings based on 13 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
Recommendedby A verified traveler from mumbai
Posted May 18, 2013 on Hotels.com
for Getaway With Friendsby NK from USA
Wonderful hotelPosted May 1, 2013 on Hotels.com
I was in Mumbai for 1 night and this was a wonderful location close for me. Hotel was clean and worthy of a 5-star boutique hotel experience. Hotel staff was wonderful and remembered me by name (although I was there for just 1 day). Food was good (I ate at 2 of their restaurants) - only wish they served food later than 10:30 pm at the Dome (roof top bar). My only issue with the hotel was their ability/desire to call a cab (to airport) - they kept telling me about their car service ($75 to the airport!!), but what I really wanted was an good/clean/air conditioned car to take me to the airport. I had to call Meru cab myself and arrange for it (which cost me $14 including tip!!) - that's the only issue I had. Overall, I would still say it was a great hotel and I will definitely be back.
Recommendedby A verified traveler
Posted Apr 29, 2013 on Hotels.com
for Business Travelersby kalyan from India
Great location on sea front at Marine drive!Posted Apr 22, 2013 on Hotels.com
The restaurent and the DOme bar is excellent to spend evenign quality times! Nice bay view with evening lights of marine drive
for Business Travelersby Kevin
Posted Mar 4, 2013 on Hotels.com
Another fantastic stay at one of the best hotels I've had the pleasure of staying in.
for Everyoneby amish from Dubai - United Arab Emirates
comfortable and excellent locationPosted Feb 28, 2013
Pros: View from the room
Location is excellent. View from the room is excellent (bay View)
Recommendedby A verified traveler from Orlando, FL
A pleasant surprisePosted Feb 14, 2012 on Hotels.com
I was originally booked at the Oberoi but last minute had to change to the Intercontinental (unwillingly). I was totally shocked and surprised after reading some of the negative reviews. This place was a fantastic hotel. I have rarely seen service carried out at this level. I wasn't in the best room category at the hotel but had a butler even. I was escorted to my room where i was checked in privately. All functions of the room were shown. It is high tech. The 2nd day the hostess greeted me by last name in the restaurant. I have people who've known me for years who can't pronounce my name. Phones were answered immediately and always answered with a greeting using my name. My only complaint would be that the Internet connectivity was problematic at times though both nights I had issues, 2 techs arrived and resovled the problem in minutes. My complaint is the cost. It was nearly $30 a day. That's outrageous for any hotel!! But it was a necessity due to work. I would have no problems returning to that hotel for work or for pleasure. The location is absolutely spectacular!!
Recommendedby A verified traveler from London, England
Nice hotel but there are better in MumbaiPosted Nov 28, 2011 on Hotels.com
For me a decent hotel and a great location for cricket at the Wankhede. A bit pricey but for a 5star hotel it was a pretty average experience. Can't recommend the Corleone restaurant which had poor service, long delays, hair in the food and staff who had no interest. The Kebab Corner restaurant was completely different and the food was excellent with surperb service.
for Couplesby A verified traveler from Quito, Ecuador
We will work with Expendia again in our next tripPosted Mar 4, 2011
In our last tow trips we work with Expendia without any doubt
for Couplesby A verified traveler from London
Best boutique hotel in IndiaPosted Feb 13, 2011
We stayed at the Intercontinental for 3 nights in Feb after touring the north of india. In summary, friendly, stylish, relaxed v.good value for money! I have stayed at many 5 star hotels but this service was by far the best I have ever experienced. All members of staff were sincerely friendly and attentive without being pompus. Nothing was too much trouble and we genuinely felt that we were being looked after. I have to mention the houskeeping and turn down service, lots of nice little touches made a big difference, top notch stuff! Regarding the Hotel and rooms, both are kept to a high standard of maintenance and cleanliness. Decoration is contempory and stylish but very relaxed. Our room was very big (7 floor room 771) with a hugh kingsize bed and bathroom to die for. For the size of the hotel facilities were excellent. we ate at kebab corner, leg of lamb was incredible but othe rdishes were very ordinary). We also ordered breakfast in our room twice as it was very good. The Dome bar is a gem, very stylish but chilled atmosphere with views up and down marine drive. The gym was small but adequate for all but the hardcore gym enthusiasts. The In room spa was also very good with a complementary massage being yet another nice touch. Downsides, it is located about 1hr 20mins from the airport and about an hour from the main nighlife (andhere). However it is slap bang in the middle of the main tourist attractions and close to the business centre. I would stay there again