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Reviews of Pals Hotel

2.5 out of 5
Pals Hotel
Barrister Nath Pai Road, Kalachowki, Next to Union Bank of India, Mumbai, Maharashtra

Reviews

6.4
Rating 10 - Excellent. 3 out of 18 reviews" "
Rating 8 - Good. 4 out of 18 reviews" "
Rating 6 - Okay. 7 out of 18 reviews" "
Rating 4 - Poor. 1 out of 18 reviews" "
Rating 2 - Terrible. 3 out of 18 reviews" "

6.2/10

Cleanliness

6.6/10

Staff & service

2.0/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Ritesh

Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Owner on Mar 30, 2024
Dear Sir, Thank You for your valuable feedback. We hope to host you soon again and understand your expectations personally.

10/10 Excellent

Beyant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2023
Response from Manager on Mar 2, 2023
Dear Sir,Thank you for your rating. We hope to host you soon again.

10/10 Excellent

Prateek

Stayed 1 night in Feb 2023
Response from Manager on Feb 25, 2023
Dear Sir, Thank you for your rating. We hope to host you soon again.

2/10 Terrible

Nakul

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have ordered for king size bed and one fullon but was provided with two single beds and there was no water provided
Response from Manager on Mar 2, 2023
Dear Sir,We regret the inconvenience. As per our hotel policy, option of twin bed or double bed is subject to availability. A futon bed is provided in case of triple occupancy. Its mentioned to show the configuration of the room.

8/10 Good

Shahid

Stayed 15 nights in Dec 2022
Response from Owner on Jan 7, 2023
Dear Sir, Thank you for your rating. We hope to host you soon again.

8/10 Good

Diptimayee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

10/10 Excellent

Manoj

Liked: Cleanliness, staff & service, room comfort
It was amazing to stay, staff are friendly and helpful
Stayed 6 nights in Sep 2017

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Think twice before booking..
Location is good. Cleanliness of pantry as well as hotel in general, attitude of staff, quality of food, quality of complimentary breakfast, all need drastic improvement. Keeping in mind that hotel is used by patients, cleanliness is very important. Moreover, they do the serve even a glass of water from 1030pm to 730am which causes great inconvenience. If owners wake up to reality, a lot can be done with this otherwise horrible hotel.
Stayed 3 nights in Jul 2017
Dear Guest, Our in-house restaurant operates from 7:00AM till midnight and we provide drinking water round the clock to our guests. We regret any miscommunication you faced, if any.

6/10 Okay

Aaron, Ottawa, Canada

Liked: Staff & service
It was okay
The hotel was difficult to find, but that's not their fault. The room was essentially as advertised but smaller than expected. I can't help but expect toilet paper in a hotel bathroom, and was disappointed here. They are renovating so there was a moderate amount of noise but nothing unreasonable. Overall it didn't stand out. A little pricey for what you get maybe, but good staff make this easy to overlook.

6/10 Okay

Verified traveler

Disliked: Staff & service
Average
Pretty decent hotel with no so great location and facilities. Good to stay only if you're low on cash.

2/10 Terrible

Dr.N D Palan, Trivandrum.

Disliked: Cleanliness, property conditions & facilities, room comfort
First ever experience in Pals,Mumbai.Trivandrum
High price for. a double decker dormitory with out AC. Sweating night through out.

8/10 Good

Sanjay, Kolkata

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Value for money hotel.
A budget hotel. Simple and to the point. No frills. Reasonably clean room. The service is prompt and the food is okay. The staff and management lack finesse but they do their job rather fast. I had an overall good experience for the money I spent. Just that from 9.30AM the renovation work started and it was impossible to nap all day until 6PM.

8/10 Good

Maia, Zürich

Liked: Cleanliness, staff & service, property conditions & facilities
Preis Leistung gut
+Personal war sehr freundlich und hilfsbereit. Das Essen war gut. Die Auswahl an Frühstück war gross Indisch und Europäisches. In der Nähe ist der Zug mit dem man in 10min- 15min in der Stadt ist. Mit dem Taxi braucht man etwa 30min. Es ist eine Umgebung wo man eher keine Ausländer antrifft.

6/10 Okay

Aleksey, Moscow

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Bad Wifi
вежливый персонал. Нормальное качество за эту цену. Но я очень расстроен wifi. В номере он не работал ни у кого из гостей, все ходят в общественную зону. Еще наше бронирование было найдено с большим трудом, но возможно это по вине hotels.com. В отеле идет ремонт.

6/10 Okay

Marky, milano

Disliked: Staff & service, room comfort
comodo col treno
l hotel é nuovo in fase di completamento il dorm ha due letti a castello e un mini balcone la stanza é grande ma fa molto caldo l area intorno non é turistica

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
diferente
La india es otro concepto. El hotel era barato, sin embargo las fotos son mucho mejores que su verdadero estado. La ubicación esta mal por sus altededores, como todo en la india caotivo. El personal estuvo bien. Y el servicio internet gratuito.

2/10 Terrible

jose

Disliked: Cleanliness, property conditions & facilities, room comfort
Cuchitril de mala muerte
Nada q ver con lo q ponía en la web. Además es caro.

6/10 Okay

Xavi, France

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Bon hotel mais mal situé
Le staff n'est pas très agréable et parle mal anglais, le quartier est inintéressant et loin de tout, mais les chambres sont très propres et Internet marchait bien.