Ratings based on 6 Verified Reviews
They paid and stayed. We double-checked.
2.3 Room cleanliness
2.3 Service & staff
2.0 Room comfort
2.0 Hotel condition
They paid and stayed.
for Business Travelersby JAY from INDORE
uncomfortPosted Dec 18, 2013 on Hotels.com
not at all comfortable stay
by A verified traveler
Posted Oct 9, 2013
Worst service and deal by the agent , I say no to Pearl Regency . Cost wise or Service wise
by A verified traveler from UK
Sub-optimal airport pick-up experience.Posted Dec 31, 2012
Pros: Close to Sundheri Station and 30 minute commute to Mumbai Churchgate and the centre; and within 20 mins walking distance to Mahakali Kondivite Caves.
Cons: The airport pick-up experience was very sub-optimal.
Location: The location is fantastic.
I was not met at the airport by the pick-up car and had to make my own way there. At the hotel they explained that they had not been sure which of the two airports in Mumbai to collect me from. This was despite my specifying on the email that it was the Chhatrapati Shivaji Airport (i.e. international). The room was nice and clean and the breakfasts were good.
by A verified traveler
Extra chargePosted Dec 6, 2012
Hotel tried to charge extra 1k stating expedia did not pay
for Business Travelersby A verified traveler
Good for a night stayPosted Oct 27, 2012 on Hotels.com
Small but clean Room. Paid for my Taxi to Airport as commited while booking. Not good not bad.
by A verified traveler from San Diego, CA, USA
Cheated for Drop-off off servicePosted Apr 19, 2012
Pros: nothing as such
Location: From a room window the slum area is visible. The hotel rooms were converted from small privately rooms, not from a typical Mumbai apartment.
(1) Airport drop-off service was promised, but we were forced to pay half charge for a rented taxi. The drop-off time of 530pm was fixed/agreed well in advance. But, till 630pm no arrangement was done and we were told that their vehicle has gone to drop-off someone (flat lie !). Then they hired outside rental taxi that asked IRs.350, but they paid IRs 200 and forced us to pay IRs 150. Finally, I had to tell the owner that this is dishonest action. (2) The pictures on net are very rosy. Inside conditions (cleanliness) are worst. I would pay 75% charge for this hotel based on VALUE FOR MONEY. (3) No wifi. Landline number on website was not correct. Backside of hotel gives clear view of slums. Aparantly, this one was converted into a hotel from tiny privately owned slums !