Ratings based on 9 Verified Reviews

They paid and stayed. We double-checked.
1.9 out of 5
44% of guests recommend
2.3 Room cleanliness
2.3 Service & staff
2.0 Room comfort
2.0 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
Recommended
for Business Travelers
by JAYfrom INDORE

uncomfort

Posted Dec 18, 2013 on Hotels.com
not at all comfortable stay
1 out of 5
Recommended
by MESNILfrom FRANCE

A éviter

Posted Nov 13, 2013 on Hotels.com
Mauvaise. Sanitaires sales, pas d'eau chaude pour la douche...
1 out of 5
by A verified traveler

Posted Oct 9, 2013
Worst service and deal by the agent , I say no to Pearl Regency . Cost wise or Service wise
2 out of 5
by A verified travelerfrom UK

Sub-optimal airport pick-up experience.

Posted Dec 31, 2012
Pros: Close to Sundheri Station and 30 minute commute to Mumbai Churchgate and the centre; and within 20 mins walking distance to Mahakali Kondivite Caves.
Cons: The airport pick-up experience was very sub-optimal.
Location: The location is fantastic.
I was not met at the airport by the pick-up car and had to make my own way there. At the hotel they explained that they had not been sure which of the two airports in Mumbai to collect me from. This was despite my specifying on the email that it was the Chhatrapati Shivaji Airport (i.e. international). The room was nice and clean and the breakfasts were good.
4 out of 5
Recommended
by signe

lähellä lentokenttä

Posted Dec 7, 2012 on Hotels.com
parempi alue,kun raudtatien asemman lähellä
2 out of 5
by A verified traveler

Extra charge

Posted Dec 6, 2012
Hotel tried to charge extra 1k stating expedia did not pay
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Good for a night stay

Posted Oct 27, 2012 on Hotels.com
Small but clean Room. Paid for my Taxi to Airport as commited while booking. Not good not bad.
1 out of 5
by A verified travelerfrom San Diego, CA, USA

Cheated for Drop-off off service

Posted Apr 19, 2012
Pros: nothing as such
Cons: cleanliness
Location: From a room window the slum area is visible. The hotel rooms were converted from small privately rooms, not from a typical Mumbai apartment.
(1) Airport drop-off service was promised, but we were forced to pay half charge for a rented taxi. The drop-off time of 530pm was fixed/agreed well in advance. But, till 630pm no arrangement was done and we were told that their vehicle has gone to drop-off someone (flat lie !). Then they hired outside rental taxi that asked IRs.350, but they paid IRs 200 and forced us to pay IRs 150. Finally, I had to tell the owner that this is dishonest action. (2) The pictures on net are very rosy. Inside conditions (cleanliness) are worst. I would pay 75% charge for this hotel based on VALUE FOR MONEY. (3) No wifi. Landline number on website was not correct. Backside of hotel gives clear view of slums. Aparantly, this one was converted into a hotel from tiny privately owned slums !
1 out of 5
by A verified travelerfrom Göteborg

Pearl Residency är dåligt.

Posted Jan 31, 2012 on Hotels.com
När jag anlände frågade de mig om jag ville ha kaffe för att rummet var inte städat än. Jag fick fråga flera gånger vad som hade hänt med mitt kaffe. Till slut stuntade jag i detta kaffe. Hur som helst rummet var snuskigt, lakan såg inte direkt rena ut, rummet luktade konstigt. Sedan fick jag ett annat rum, för rummet var bokad av någon annan. Det nya rummet var lika dåliigt. Dessutom fanns det inga fönster i något av rummen. Frukosen ingick. Men den fick man slänga. En liten kopp med kaffe med en massa socker i. Man fick 3 stycken, tror jag, rostade brödskivor utan smör eller någon annan pålägg. De hade ingen service. De var falska. De ville inte hjälpa en med transporter förutom då de taxikontakter de hade. Om de hade varit lite hjälpsamma med kartor och hur man tar sig till olika platser med hjälp av bussar, tåg eller gående hade detta varit bra. Men som sagt de ville att man skulle använda sig av taxin, som de kände. Taxin är ett billigt allternativt. Men det är inte alltid man vill åka taxi. Dessutom i långa loppet är det inte billigt. Hotellet låg väldigt konstigt till. Långt från centrum och till andra saker. Flygplatsen var väl inte så lång till. Men hotellet låg på fel sida om flygplatsen. Eftersom jag hade betalt 3 dagar fick jag till sist vara kvar dessa dagar. Jag tänkte sturnta i den sista dagen men stannade. Efter dessa dagar betalde jag lite mer, men inte så mycket mer. Det nya hotellet som jag kom till låg riktigt bra till med mycket god service. Detta gällde också de andra hotellen efter detta.