Ratings based on 73 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
82% of guests recommend
3.8 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Not the same as it use to be

Posted Jan 29, 2015
Pros: The Room and the view if you are on a good floor
Cons: There customer service department
Location: Main beach area good place for some local street food. And not to far from the airport
Hotel was clean and the service was good. Unfortunately there were issues with the internet and the door lock. I also had a bad experience with the room service food and cleanness. The concierge desk was useless they had no idea of the routes and rates of taxies they offered.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Delhi

Nice & comfortable Hotel and close to beach

Posted Jan 7, 2015
Pros: close to beach
Cons: No 31st Dec. night party
Location: JUHU Beach
Excellent , we all enjoy a lots . specially Hotel staff was very good .
2 out of 5
by A verified traveler

Construction in front of out window .

Posted Jan 6, 2015
They moved us to another room where the toilet did not flush well and the electrical outlets were old
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Singapore

Great place for a short stay in Mumbai.

Posted Jan 5, 2015
Pros: Proximity to beach.
Location: Right next to Juhu beach, very near to ISKCON temple and not far from airport.
Nice hotel located right next to Juhu beach with many restaurants and eateries around. Room was maintained in good hygienic condition. Loved the complimentary buffet breakfast!
1 out of 5
Recommended
for Business Travelers
by rameshfrom London

Next door spa excellent forget the hotel

Posted Nov 23, 2014 on Hotels.com
Staff arrogant. Service pathetic. Need we say more.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Kolkata

Juhu Hotel....

Posted Nov 19, 2014
Cons: Rooms to be renovated
Location: Starbucks opposite, Juhu Beach next to hotel, lots of eating places around ...
Average Hotel ... Feels aged .... Rooms are very average compared to other hotels in same category. Price is high just due to location which is very good.
3 out of 5
Recommended
for Business Travelers
by Sebastianfrom Chennai

Good hotel

Posted Nov 5, 2014 on Hotels.com
Good hotel with great access to juhu beach. The gym was really well equipped.
3 out of 5
Recommended
for Families
by manishafrom 8 sanderling Way, Greenhithe Uk DA9 9 RJ

facilities

Posted Nov 3, 2014 on Hotels.com
why everything is so difficult and extra charge for silly things like WIFI and use of free local calls.We are in modern world where all this facilities should be free like in wide part of the world.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto

Fantastic hotel at a fantastic location!!

Posted Oct 16, 2014
Pros: Customer service, customer service, customer service!!
Cons: not anything I can think of
Location: Perfect location to walk on the beach at any hour and to all the fancy restaurants all around the neighborhood. Proximity to the airport is a plus too
Stayed here for 3 nights. Though we arrived very early in the morning we were allowed to check in immediately even though our booking did not start until noon. This hotel is par excellence in customer service and overall pleasantness of the hotel staff. I am so pleased that the receptionist allowed us an early check in seeing my tired and travel weary elderly father. From check in to room cleanliness to the immaculate service of the staff, they are doing a great job. The room itself has enough towels and toiletries. And they are restocked everyday without asking.
1 out of 5
by A verified travelerfrom Bangalore

Extremely insensitive untrained staff.

Posted Oct 10, 2014
Pros: Not much apart from the location
Cons: The staff
Expedia confirmations not reached as their mails were not working. And they wouldnt let me get into the room without that. I showed them the confirmation on my mobile and after much haggling they allowed me. A bit unrefined and overpriced for that kind of hotel. Very bad experience. Many better hotels in Mumbai for 6.5K I am sure