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Reviews of Ramee Guestline Hotel Khar

3.5 out of 5
Ramee Guestline Hotel Khar
757 S V Road, Khar (W), Mumbai, Maharashtra

Reviews

6.0
Rating 10 - Excellent. 6 out of 62 reviews" "
Rating 8 - Good. 17 out of 62 reviews" "
Rating 6 - Okay. 20 out of 62 reviews" "
Rating 4 - Poor. 5 out of 62 reviews" "
Rating 2 - Terrible. 14 out of 62 reviews" "

6.6/10

Cleanliness

6.4/10

Staff & service

6.4/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Pankaj

Traveled with family and small children
Liked: Staff & service
Cost for one night not worth for hotel room, ambience, and facilities provided.
Stayed 1 night in Mar 2024

10/10 Excellent

Nikul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice
Stayed 1 night in Sep 2023
Response from Ramee Guestline Hotel Khar on Dec 9, 2023
Dear Guest,Greetings!Thank you so much for your feedback. We are pleased to hear about your experience at Ramee Guestline Hotel Khar.Guest experience is our top priority and our staff takes great pride in ensuring that each guest has a memorable experience.We look forward to welcoming you back in the near future.Warm regards,Jayesh BagweGeneral ManagerRamee Guestline Hotel Khar

6/10 Okay

Surendranath

Traveled with family
Disliked: Property conditions & facilities
Property is centrally located but congested.Hence not worth the tariff it commands.
Stayed 1 night in Oct 2023
Response from Ramee Guestline Hotel Khar on Dec 9, 2023
Dear Mr. Surendranath,We hope this message finds you well. We greatly value your feedback and recently noticed your rating on our Expedia Review page. We sincerely apologize that your stay did not meet your expectations.We would be extremely grateful if you could share more details about your experience via email to help us better understand your concerns. Your input will be invaluable in making improvements to ensure this does not happen in the future.Please send your detailed feedback to gm.khar@rameehotels.com, and rest assured that we are committed to addressing and resolving any issues you encountered.Thank you for choosing to stay with us. We hope to have the opportunity to serve you better in the future.Warm regards,Jayesh BagweGeneral ManagerRamee Guestline Hotel Khar

8/10 Good

naresh

Traveled with family
Liked: Staff & service
Stayed 2 nights in May 2023
Response from Jayesh Bagwe on Jun 23, 2023
Dear Mr. Naresh, Greetings from Ramee Guestline Hotel Khar !!! Thank you for your words of appreciation and encouragement. We are delighted to know that you had a great experience. We are truly grateful for the wonderful things you have said about the team and services. At Ramee Guestline Hotel Khar, we are committed to consistently provide warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. Eagerly waiting for your future stay with us again. Thanks & Regards, Jayesh Bagwe Hotel Manager

6/10 Okay

naresh

Stayed 2 nights in May 2023
Response from Jayesh Bagwe on Jun 23, 2023
Dear Mr. Naresh, Greetings from Ramee Guestline Hotel Khar !!! Thank you for your words of appreciation and encouragement. We are delighted to know that you had a great experience. We are truly grateful for the wonderful things you have said about the team and services. At Ramee Guestline Hotel Khar, we are committed to consistently provide warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. Eagerly waiting for your future stay with us again. Thanks & Regards, Jayesh Bagwe Hotel Manager

2/10 Terrible

Shikhar

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Jayesh Bagwe on Jun 23, 2023
Dear Mr. Shikhar, Greetings from Ramee Guestline Hotel Khar! Thank you for sharing your valuable feedback and it is most unfortunate that we did not live up to your expectations. I request you to accept our profound and sincere apologies. With regard to your feedback, have discussed it in detail with the concerned department for immediate corrective action on issues. It is also our sincere request to forgive us and bestow upon us another opportunity to serve you in the near future with an assurance of better and improved services. We remain at your service and look forward to welcome you back at Ramee Guestline Hotel Khar. Hotel Manager Jayesh Bagwe

2/10 Terrible

Clemens-Nadja

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Paid close to 400 rupees for a breakfast buffet and they don’t even have a restaurant. They propose to serve breakfast in the room. On the first floor the music of the bar next door is resonating in your chest. I was on the 6th(top) floor and in my room I measured a constant noise of 64 db. Could not sleep. The property has not given back money for the breakfast I did not have. I had to call Expedia and they did not follow up. As I paid with int. Credit card reimbursement will involve a lot of banking cost. They stole 400 rupees and my night rest. Stay away from this place.
Response from Jayesh Bagwe on Jun 23, 2023
Dear Clemens Nadja, Greetings from Ramee Guestline Hotel Khar! Thank you for sharing your valuable feedback and it is most unfortunate that we did not live up to your expectations. I request you to accept our profound and sincere apologies. With regard to your feedback, I have discussed it in detail with the concerned department for immediate corrective action on issues. It is also our sincere request to forgive us and bestow upon us another opportunity to serve you in the near future with an assurance of better and improved services. We remain at your service and look forward to welcome you back at Ramee Guestline Hotel Khar. Hotel Manager Jayesh Bagwe

2/10 Terrible

Vishnupriya

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service
Not worth it at all.
Stayed 1 night in Nov 2022
Response from Jayesh Bagwe on Jun 23, 2023
Dear Vishnupriya, Greetings from Ramee Guestline Hotel Khar! Thank you for sharing your valuable feedback and it is most unfortunate that we did not live up to your expectations. I request you to accept our profound and sincere apologies. With regard to your feedback, I have discussed it in detail with the concerned department for immediate corrective action on issues. It is also our sincere request to forgive us and bestow upon us another opportunity to serve you in the near future with an assurance of better and improved services. We remain at your service and look forward to welcome you back at Ramee Guestline Hotel Khar. Hotel Manager Jayesh Bagwe

2/10 Terrible

Stella

Stayed 5 nights in Oct 2022
Response from Amit on Oct 29, 2022
Dear Guest,Greetings from Ramee Guestline Hotel, Khar!!Guest feedback is taken seriously at our hotel as it helps us understand which aspects of our hospitality require improvement. Our team always strives to offer our guests the best of hospitality and make their stay memorable. However, we’re truly disheartened to hear about the issue that you faced and we assure that your feedback has been duly noted and shared with the team for immediate rectification.We hope you’ll not judge us based on this one-off incident and give us another opportunity to host you and your family with improved services and hospitality.Best Regards,

10/10 Excellent

alnashir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2020
Response from Sajeeth on Feb 12, 2020
Dear Valued Guest, Greetings from Ramee Guestline Hotel, Khar!! Thanks for your wonderful feedback. Please do come again stay with us and experience the Ramee hospitality. Regards Sajeeth Shetty

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is small with narrow hallways , damp Dark Very small rooms overall a very poor experience I would not stay there ever again
Stayed 2 nights in Mar 2019
Response from Operations Manager on Apr 1, 2019
Dear Valued Guest, Greetings from Ramee Guestline Hotel, Khar! At the outset we regret for causing inconvenience during your stay with us where we did not meet your expectations. We have taken corrective measures to avoid such things again and we assure you the Best hospitality in the future. Regards Ramee Team

10/10 Excellent

alnashir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019
Response from Operations Manager on Mar 14, 2019
Dear Valued Guest, Greetings from Ramee Guestline Hotel, Khar!! Thank you for staying with us. Regards Ramee Team

2/10 Terrible

Rohit

Disliked: Staff & service, property conditions & facilities, room comfort
No room service. Very small room. Very dirty locality
Stayed 3 nights in Dec 2018
Response from Ramee Team on Feb 13, 2019
Dear Valued Guest, Greetings from Ramee Guestline Khar! At the outset I do apologize for an inconvenience you had during your stay with us. We have taken corrective measures wherever are necessary. Regards Operation Manager

8/10 Good

Gajpal

Liked: Cleanliness, staff & service, room comfort
Good stay, except improper invoice for corporates
Stay was good and the location is also good. Though the hotel invoice system is not suitable for corporate guests as the hotel has a wrong understanding of the same. The hotel mentioned expedia as my company in place of my company name!!! That too when I had given all requirements before booking, in the special requests option.
Stayed 1 night in May 2018
Response from Operations Manager on Jun 7, 2018
Dear Mr. Gajpal, We appreciate the effort taken by you to write this feedback, we are glad to know that you had a pleasant stay with us. We regret the inconvenience caused to you with regards to Hotel Invoicing. We do have compatible accounting/invoicing system to match the requirement of modern day Corporate Traveler. We have instructed our Front Desk Staff to be more attentive towards Guest Invoicing requirement/preference. We look forward to have you stay with us again.

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Shopping trip
Washrooms were too small. They served breakfast in the room.. But it wasn't in covered utensils
Response from Operations Manager on Mar 14, 2019
Dear Valued Guest, Greetings from Ramee Guestline Hotel, Khar!! Thank you for staying with us and writing the feedback. We will take care of those things mentioned by you. Regards Ramee Team

8/10 Good

pawan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I often stay in this hotel. Hospitality is nice.
It was amazing.
Response from Operations Manager on Mar 14, 2019
Dear Valued Guest, Greetings from Ramee Guestline Hotel, Khar!! Thanks for your wonderful feedback. Please do come again stay with us and experience the Ramee hospitality. Regards Ramee Team

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

8/10 Good

shamanth

Liked: Cleanliness, staff & service, room comfort
overall service is good.

6/10 Okay

mrk, bangalore

Liked: Cleanliness
Disliked: Property conditions & facilities
Old but manageable
The hotel location is excellent. However the wash room is extremely small. The food is extremely expensive. As this hotel is on the main road there will be noise.

6/10 Okay

Verified traveler

Rooms are small and not having a proper restaurant is a big miss. Ok for individual stay for a single night.

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort

8/10 Good

Aditya, bangalore

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stay only no expectations
Ok Hotel , Value for money Untrained and casual staff no place for breakfast.. same is served in room post multiple calls

6/10 Okay

Asif, uk

Liked: Cleanliness, room comfort
Good
I had a very good time staying at the hotel. Good facilities, polite and helpful staff, no waiting for anything.

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

6/10 Okay

Rupesh Chhapgar, Surat

Liked: Cleanliness
Ramee experience
I was stay in ramee hotel I like ramee and I like location also ramee hotel experience is good for me I was gone there with my friends so we enjoy ramee hotel and food was also nice ramees room also good so we enjoy there and ramee location is so lovely because we get everything near there so it was lovely experience for me and my friends also

4/10 Poor

Mohd Yasir Arabi, Bihar

Disliked: Staff & service
The Hotel Needs Improvement
Hotel Needs Improvement In service regard....

2/10 Terrible

Madan, india

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good for stay..
Most unhygienic.. Could see pests around food also no great and very costly. A plain deal rice would cost 350/-...

8/10 Good

anand, pune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a good stay
Liked it!

6/10 Okay

Sharma, London

Disliked: Property conditions & facilities
Great location
We booked this hotel for its location for shopping. There was a lot of renovation work going on and we were aware of it. On our first night we saw a a few insects in our room. The manager quickly organised for us to have our room changed and upgraded us. On a positive note, we ate at the hotels restaurant every night and I can say food was excellent.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Good
Good pleasant stay, was there for 2nights and enjoyed the stay

8/10 Good

Sagar, Maharashtra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel, nice experience
the hotel was very good, very clean. i'm extremely satisfied with the hotel service as they upgraded my room :) food was nice here. the hotel location is also good. overall, my experience was very nice.

2/10 Terrible

adi, Los Angeles

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel ever stayed
I was totally disappointed with the hotel. Not a single thing was good, forget about any appreciative quality. They were not changing towel till you ask them and that also not of good quality. Bathroom was cramped. You asked something and they will give you other things. The price they were charging was at least five times more than what other hotel of the same range was charging in that area. It was my worst hotel stay till date.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Suffocating
The rooms were nothing like the ones shown in the pictures, rooms r very congested and bathtoom was terrible!! I booked for 2 nights but checked out d next day itself and checked myself into Executive Enclave, which is faar better than this hotel. The food, ambience and everything was very good comparatively.

2/10 Terrible

Nanada, Dubai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un satisfactory
The rooms are bad, furniture worn out, nothing works and the charges are like any other high price hotel. The standards are not comparable to other Ramee hotels in Pune and UAE etc. Needs immediate renovation. They are looting people.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible hotel...
Online pictures of hotel & rooms are completely deceiving. Tiny, filthy, not maintianed rooms. Not maintained hotel..!!!

10/10 Excellent

Happy, YYY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good service and polite staff
I had booked the hotel for my family. They were checked in early without any problems. Their rooms were clean. They were very satisfied with the services. They even said that next time if thye want to stay in Mumbai they will choose Ramee.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front office during check-in did not return my Driving Licence collected for verification and copy. We had to request a friend to travel to collect the same and courier. God bless those who trust them with their passports. The rooms were leaking and needed to be changed. The Breakfast was horrible. We had to fetch our own ingredients for coffee and tea. The hotel does not have a name board visible from the street.

8/10 Good

VIJAY, MUMBAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great Ambience
it was comfortable

2/10 Terrible

Deven

Liked: Staff & service
Disliked: Cleanliness, room comfort
not good experience only best part is hotel staff are good.
it is very old hotel and the furniture, A/c, bathroom fittings every thing is not working properly.the room they first given to me was very bad and on my request they have changed the room but that room was also not up to mark. I was suppose to get the complementry airport transfer but I waited for their car but it did not come and I had to take cab.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value for Money
Solid Quality, Nice location. Spacious room

6/10 Okay

Ute, Minneapolis

Liked: Room comfort
Disliked: Staff & service
value for money
The hotel was OK. However, since they offered a free shuttle to/from Mumbai International airport, and my arrival was close to midnight, I requested pickup at the airport, first by email, and when I didn't receive a reply, by phone from the US. When I arrived, there was no car, and when I called to ask them about it, all they had to say was "sorry, madam". I then endured a mad drive through nighttime Mumbai with a taxi driver who had no idea where the hotel was, but refused to admit it, stopping at random locations to point at any building with Western writing on it, saying "your hotel, madam!". Even though the hotel is supposedly only three miles from the airport, it took an hour to find it, by which time I was in a fairly sour mood. So if you want to stay at this place, you might arrange some alternative form of transportation, particularly if you are a woman and don't enjoy being driven all over an unknown city in the middle of the night.

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
Not bad
Nice hotel but wifi was not functional which was very sad

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Great Location
Good, I prefer this hotel as this is closer to our office, airport and my clients offices.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for Money
Good experience overall very conveniently located. Just 10 mins to Pali Hill and 20 mins from BKC.

8/10 Good

rohit, Dehradun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfort stay
It was a pleasure staying at the hotel. would recommend it to my friends to if they r going to visit Mumbai..

6/10 Okay

Neetu, New Delhi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Most courteous staff and easy location
A quick one night stay at the hotel bought me face to face with some amazingly courteous staff . Location is good. Hotel scores a little low on upkeep, hotel amenities...

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Convenient location not too far from CSI Airport
Comfortable room, pleasant & helpful staff, excellent breakfast facilities. 'Irish' pub on site with excellent sports coverage & food. Reasonable room rates.