Ratings based on 50 Verified Reviews

They paid and stayed. We double-checked.
2.5 out of 5
70% of guests recommend
2.5 Room cleanliness
2.8 Service & staff
2.3 Room comfort
2.3 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Disappointing hotel

Posted May 25, 2014
Pros: Closeness to train station but then there are better hotels nearby to chose from
Cons: maintenance
I'll never stay there again. It is not what is shown in the hotel search.
1 out of 5
Recommended
for Business Travelers
by shirish shirodkar from goa

about hotel red palm residency

Posted Apr 19, 2014 on Hotels.com
not good service....rooms are also dirty...no hot water....room was stincking....and main think they dnt know how to deal with customer and give service on reception....faltu service.....only hotel is best because of its location and nothing els...
1 out of 5
Recommended
by Luiza from India

Bad Hotel with bad service and terrible rooms

Posted Mar 10, 2014 on Hotels.com
In website was written there is internet wifi.There was no internet in the hotel,just gym internet,what makes u uncomfortable to go out from your room,to the gym sit there and use.Rooms looked bad,not nice at all.Plus we had fight with manager or a guy who works in reception.He struggle with internet and information.He was not sure if we paid.So we show phone message.But he still was not sure,so he start talk no sense if we can show bank reciept.Was unknowledge and noizy person.They are suppose to be happy that we come there and give us good service.But that doesnt happen.Our experience bad.And rooms we do not like.
1 out of 5
by minesh patel from ahmedabad India

it's tottly hopeless

Posted Mar 7, 2014
more than worst if I found any word in English language. it's not a hotel it's dharamshala
3 out of 5
Recommended
for Personal Event
by JD from Siliguri India

Not Too far from Consulate

Posted Feb 21, 2014 on Hotels.com
Stayed here for two nights and rented two rooms. The internet is only in the lobby area making it tough to use no privacy and noisy. No hot water in one of the rooms, bathroom very dirty in other. Staff was friendly. No other problems.
1 out of 5
Recommended
by Gaurav from California

Meh

Posted Feb 16, 2014 on Hotels.com
The rooms are honestly a little depressing. If you are even borderline suicidal, do avoid this place. The walls have the paints peeling off; the only window in the room was equipped with an a/c and was more or less inaccessible. The room doesn't have wifi [it's only in the lobby]. There's a 1-foot perimeter in the room around your bed that is walkable. Pros - great cafe next door and location is very close to the train station <== huge plus
4 out of 5
Recommended
for Everyone
by Kantibhai from Ahmedabad, India

Nice hotel near US Embassy

Posted Feb 13, 2014
Pros: Flexibility with check-in time
Cons: Provide Early breakfast
Location: Near US Embassy
We were looking for a hotel that was near the US Embassy and also near the Railway station. Red Palm residency is very conveniently located to these areas, so it was our preferred choice. They gave us an early check-in and also helped us with the luggage storage. Room was clean and comforting. We are satisfied with our stay.
1 out of 5
by A verified traveler

Dirtiest hotel

Posted Feb 1, 2014
the toilets were vry small and dirty A/C sounded horrible fridge was of a CPU size everyone expects tips costly food unhygienic food
2 out of 5
by yogi from Pune, IN

I wish I could have stayed elsewhere

Posted Jan 30, 2014
Pros: Location. Very close to Khar station and BKC.
Location: Location. Very close to Khar station and BKC.
Never felt safe in the room. After entering the room, within 10 mins one room attendant came barging in into our room without even knocking or notifying us. And he had no business to do in the room. He just said he entered the wrong room. I was glad that my wife wasn't changing clothes that time. Another room attendant knocked my door couple of times after this incident. After opening the door he just said sorry for knocking. I would not recommend this hotel to family or couples
1 out of 5
by Ronal from Atlanta, GA

Worst Experience Ever

Posted Jan 19, 2014
Pros: Nothing.
Location: Location was ok. but staff was terrible.
I booked this hotel 1 day before and it was showing me rooms are available, but when i reached there Receptionist told me there was no room available, they send me to another hotel and that was the worst hotel ever. Air Conditioning was very old and barely working, all switchboard was almost dead, No hot water. Staff was terrible( i mean in staff there was just one person who was doing everything). So firstly they didn't allow me to stay in the hotel which i booked and didn't inform me if there wasn't any room available.