Ratings based on 42 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
81% of guests recommend
3.4 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice stay near the beach

Posted Aug 22, 2014
Pros: Cleanness in the room as well as complimentary good breakfast
Cons: Every thing was Ok but still requires improvement
Location: It was nice to morning and evening walk near the beach
It was nice to stay in the hotel because it near to airport as well as sea beach
2 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel but it would had been nicer.

Posted Jul 7, 2014
Good. But the hotel and hotel staff should be more polite with the guests and their visitors.
2 out of 5
by A verified traveler

nicely located with good breakfast.

Posted Jun 29, 2014
Pros: location, food
Cons: services, behavior of hotel staff
cleanliness is an issue, flies are commonly found every where even in room, smoking in corridor is a problem. staff is uncooperative and they are disobedient too, they will not serve, not respond properly and at times they have removed plates from the table without asking us.
4 out of 5
Recommended
for Personal Event
by Yolanda from USA

well maintained

Posted Jun 6, 2014 on Hotels.com
Hotel was very well maintained. All the public areas were kept clean. Lots of attentive staff for every need. Hotel restaurant was good with typical offerings. Location was right across from Juhu beach and many shops in the area.
4 out of 5
Recommended
for Everyone
by A verified traveler

Amazing Hotel for Mumbai Trip

Posted May 29, 2014
Pros: Food and Room
Cons: Ask your customer to check things in Hotel before Check-In, this way they know what is there in Room.
It was good experience i.e. Room n Food till we stayed. However during checkout it was bad experience.
4 out of 5
Recommended
for Personal Event
by Suumit from Indore

Good property at Juhu Beach...

Posted Apr 28, 2014 on Hotels.com
Good property..just a stone's throw from Juhu beach. Courteous staff. There was some rumbling sound coming in the room from behind the wall which affected the sleep quality. Good breakfast.The room service is too slow, took almost 25 mins to deliver a water bottle to the room. The hotel refused to arrange complimentary airport pickup as they only provide airport drop not the other way round!!!
3 out of 5
Recommended
for Everyone
by gauri

Nice, clean hotel on busy road, near the beach

Posted Apr 26, 2014
Hotel is near juhu beach but you can t see it from the hotel, there s a very busy road you need to cross to get to the beach. On the other side of the road is a hotel called "sea princess" which is on the beach and looked really nice (looked expensive). Had dinner there at sea princess and was exquisite! (They had live indian music that evening of tablas and harmonium, wonderful experience!) Room in the emerald was ok, clean. Bed was squeeking and too soft for my comfort. Bathroom didn t have a window, fan didn t work properly and the bathroom door doesn t stay open to let air in (or out). Also when showering, the whole bathroom got flooded each time. Hotel staff was very serviceful and friendly, breakfast was more then ok (fruit, bread, cereals, warm dishes, eggs, yoghurt...), hotel and rooms were very clean and quiet! Check out time at 12, but they let me stay until 14.00 as i needed to wait for my taxi to arrive! Wifi is expensive (i think 200rupees for 3 hours) Overall very good hotel!
4 out of 5
Recommended
for Business Travelers
by Yogesh from Delhi

Great Location with good spread

Posted Apr 8, 2014 on Hotels.com
Had a excellent one day stay with comfort and spread which was awesome. Also location of hotel is somewhat excellent which is near to airport, BKC commercial hub and off course Juhu beach which is 5 minute walk....
5 out of 5
Recommended
for Getaway With Friends
by RK from London

Excellent service

Posted Mar 13, 2014 on Hotels.com
It was very pleasant. Very attentive staff - Manager down to porters. Restuarant food was excellent. Breakfast was good however when you are staying for a long period it can be a bit same old. A larger selection would be benficial.
3 out of 5
Recommended
for Couples
by Alfy from UK

location close to Juhu

Posted Jan 3, 2014
Pros: location to Juhu beach. Free wifi for guests in the lobby area.
Cons: Room windows, better AC units, furniture, New towels, baby facilities.
Location: Juhu Beach. Food at Shiv Sagaar, Mahesh's Lunch House are nearby.
Overall the experience was okay. We did request a change to the room we were allocated as we felt that it did not match the standard of the other two rooms we booked. Check you are getting the correct room for the money you paid. Staff were helpful and knowledgeable of the area...especially concerning the price of taxi's, excursions etc. Rooms are being modernised, but still not at the standard you could expect from their standard rates. The A/C units are old and noisy. Key cards kept getting blocked.