Ratings based on 280 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
96% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom Pittsburgh, PA

Too expensive for an OK hotel.

Posted Jan 29, 2015
Pros: Location - near the International Airport, and next to shopping centers.
When we got there, we found out that Internet was not included when that should have been included. It required a manager to over-ride the person at the register. The next day, there was lot of smoke coming in from the adjoining room. We had requested a non-smoking room. Repeated calls to the front desk did not resolve this issue. My wife, who is allergic to smoke and on inhalers, knocked at the door and talked to the person in there. The person in next room told us that he had requested a smoking room, but considering the situation, he was not going to smoke the rest of the evening and request a room change the following day, which he did. We survived there because of his kindness. Not even once, the hotel manager or people involved in taking our calls, acknowledged their mistake. Apparently, the hotel management is not sensitive to this health issue, pity when pollution and lung issues are so common in Mumbai. Also, food is very expensive, We ended up eating at a local restaurant most of the time, at 1/10the cost- a McDonald next door would be nice. Finally, when I wanted to call a local taxi, since I did not have a phone, they asked me for Rs 10 for the call. I found it amusing that most requests including the phone call had to be referred to the supervisor for approval / resolution.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Delhi

Very Nice hotel

Posted Jan 28, 2015
Pros: The room is neatly decorated and food is also good.
Cons: The lobby area can be much better.
Location: Located near International airport and easy access to sea link.
This is an excellent hotel to stay in Mumbai. Its vicinity to International airport is its advantage.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Singapore

Very near international airport

Posted Dec 30, 2014
It's a wonderful hotel with great toiletries. The bed is very comfortable and it's 5 minutes by taxi to the International airport. It's also about 7 minutes walk to the metro.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom UAE

Hotel in India

Posted Dec 11, 2014
Pros: As above
Cons: Just the staff training
Location: airport
It was quote nice, close to the airport comfortable and the exec lounge was good. Easy and convenient, Rooms were good and bed comfortable.
3 out of 5
Recommended
for Everyone
by A verified traveler

使い勝手は良いです。

Posted Dec 10, 2014
Pros: 送迎サービスが迅速。
Cons: 価格
ムンバイ国際空港から車で5分程。初めてムンバイへ訪問する人や遅い時間のArrivalの方には使い勝手が良いです。ホテルへメールで依頼しても、出迎え対応してくれます。唯一のマイナス点は価格が5つ星だけあって高い事。15,000円くらいは平均的に必要な金額。同ホテルで何らかのConferenceがあるとホテルの空部屋が極端に少なくなるので、そういった状況だと最低20,000円/泊かかります。
4 out of 5
Recommended
for Everyone
by A verified travelerfrom St. Florian

Dezember im sonnigen Mumbai

Posted Dec 8, 2014
Pros: Alles oben bereits beschrieben
Cons: Auch bereits oben enthalten - im Besonderen den Simmingpool Bereich zu reinigen!!!!
Location: Siehe oben. Über free way gehts aber relativ rasch zum Gatewy und die dortigen Sehenswürdigkeite, Elephanta und hanging garden.
Der Termin war etwas unglücklich, weil zur Zeit die Lobby rennovieet wurde. Putz und Farbgeruch unter Tags waren rwcht unangenehm. Sanierung ist aber in 2 Monaten abgeschlossen. Ich hatte Executive Zimmer gebucht. Alles inbegriffen inklusive Buffetangebot und Bewirtung in der Executivelounge. Lage ausgezeichnet. Mit Hotel car-service 5 minuten zum Flughafen. Swimming pool Umgebung könnte etwas sauberer sein. Hier gibts wahrscheinlich nur einen Inder der dafür verantwortlich ist. Fitnessbereich gut aber nicht 5* Standard. Frühstücksbuffet im Restaurant ausgezeichnet!! Eingangsbereichs body checks sind genau so useless wie auf den Flughäfen. Aber man beschäftigt halt damit Leute. Zum Leidwesen der Steuerzahler. Das gute daran ist, sie brauchen zumindest nicht in den Betonrohren auf den Strassenbaustellen schlafen wie Millionen andere. Trotzdem besuche ich immer wieder sehr gerne Indien und das nun schon 27 Jahre. Zweckmässig ist es auch beim Oberklasse Auto mit vorsichtigem Fahrer nicht zu sparen. Ansonsten kann ich nur allen, die noch nicht in Indien waren, empfehlen eine Urlaubsreise zu planen und im LaLit zu buchen.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago IL

Nice hotel close to the airport

Posted Dec 6, 2014
Lovely hotel close to the airport. Friendly staff. Great eat outs.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom canada

Assessment

Posted Nov 17, 2014
Pros: Clean and efficient cordial staff.
Cons: Much less services costs.
Prices of restaurants,drinks,laundry,and internet are extremely high...
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Doha, Qatar

Nice hotel to stay Will not hesitate to come again

Posted Nov 15, 2014
Pros: Hospitality is well executed
Cons: Lift call button shall effect both the wings Shut glass doors shall have " no access" signage Smart phone chargers shall be made available
Location: Closer to airport; Other than that I did not find anything extra-ordinary
Good Ambiance; Good Dining; Courteous staff; Well laid rooms; Had a pleasant stay; Definitely will return on the next visit
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Montreal, Canada

Assessment

Posted Nov 10, 2014
Pros: It is well run and efficient except for the cost of services, laundry and food.
Cons: It is up to the hotel management to decide the costs.
Location: The location is near to the airport and exposition center. Generally well placed.
The hotel is excellent having large comfortable rooms and very efficient services, the staff all are well mannered and go out of the way to serve My only concern is the very high cost of food,laundry and internet services. My suggestion to others is to use other means outside the hotel for half the hotel prices in places equivalent or better than the hotel.