Ratings based on 269 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London

A fantastic experience!

Posted Apr 8, 2015
Loved every minute of our stay. Well worth upgrading to a club room.
5 out of 5
by A verified travelerfrom Bielefeld

herrschaftliches Hotel mit schönem Garten

Posted Mar 31, 2015
Pros: gutes Frühstück, schönes Ambiente, guter Service
Cons: WLAN ist nicht kostenfrei und ziemlich teurer; das Föhnkabel ist für große Menschen viel zu kurz;
Location: ein Katzensprung vom internationalen Flughafen
praktisch, da sehr nah am Flughafen und ohne Staus erreichbar; Check In auf dem Zimmer ist sehr angenehm; Personal ist sehr aufmerksam; schöne Hotelanlage;
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellence

Posted Mar 18, 2015
My favourite hotel in Mumbai. Some of the best restaurants in the city. Top service. Great swimming pool and gardens. I stayed for 14 days and was treated like family. Recommended for business, tourists and families. Location is very near to the international airport terminal and quite well positioned for visits to Bandra / BKC (approx 15 mins). To reach the very South of Mumbai will take approx 45 - 60 mins depending upon traffic. Always try to avoid rush hours when moving around the city! You will easily double your travel time otherwise.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Dubai

Excellent Hotel

Posted Mar 8, 2015
Pros: Staff, services, food and cleanliness.
Cons: Bed comfort
Location: Next time I am planning to bring the kids, maybe some kids play area or park.
Everything was brilliant, professional and very clean; I loved my stay and would recommend your hotel for future guests
Comment from Hotel Management
Apr 17, 2015 by The Leela Mumbai, Hotel Management
Dear Guest, Greetings from The Leela Mumbai. Thank you for your valuable feedback and we are pleased to hear that you were satisfied with the overall experience of our offerings at The Leela Mumbai. We pride ourselves in providing our guests the Signature Leela experience and appreciation from guests further motivates us in our quest to provide luxury hospitality. We are pleased to hear that we were able to delight you in terms of the guest services which have been specially crafted for discerning guests like yourself. If there is anything more you would like to share with us, which can guide us to make your next visit more memorable and comfortable, we would be delighted to hear from you. We look forward to welcoming you back very soon. Sincerely, Ashish Kumar Rai General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom p

Excellent

Posted Mar 5, 2015
Lovely stay and the food in the restuarent was superb
Comment from Hotel Management
Mar 12, 2015 by The Leela Mumbai, Hotel Management
Dear Guest, Greetings from The Leela Mumbai. Thank you for your valuable feedback and we are pleased to hear that you were satisfied with the overall experience of our offerings at The Leela Mumbai. We pride ourselves in providing our guests the Signature Leela experience and appreciation from guests further encourages us in our quest to provide luxury hospitality. We are pleased to hear that we were able to delight you in terms of the guest services and culinary experience which have been specially crafted for discerning guests like yourself. If there is anything more you would like to share with us, which can guide us to make your next visit more memorable and comfortable, we would be delighted to hear from you. We look forward to welcoming you back very soon. Sincerely, Ashish Kumar Rai General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel very Close to the airport

Posted Feb 14, 2015
Pros: The front desk answering all the queries and handing out route maps to the places enquired.
The room was very good but a bit small. The staff were very courteous and helpful. Overall experience at the Hotel was beautiful.
5 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Minneapolis area

Royal Business Stay.

Posted Feb 12, 2015
Pros: Very hospitable and friendly staff. Go out of their way to make you feel like someone special. Great breakfast buffet with anything you want.
Cons: Could use an iron and ironing board in the closet rather than calling for one for longer stays.
Location: Pretty much self-contained with restaurants and lounge and some shops. No where to really walk, but quick ride to other close-by hotels.
Business stay. Many day trips in and out of the hotel. Good transportation services and high security. Met with some business clients in the hotel's lounge, which was conducive to meeting venues. Relaxed outdoor lounge area was beneficial, as well. Staff was good at remembering names and what we did and catering to us whenever they thought we needed it.
Comment from Hotel Management
Apr 17, 2015 by The Leela Mumbai, Hotel Management
Dear Guest, Greetings from The Leela Mumbai. Thank you for your valuable feedback and we are pleased to hear that you were satisfied with the overall experience of our offerings at The Leela Mumbai. We pride ourselves in providing our guests the Signature Leela experience and appreciation from guests further motivates us in our quest to provide luxury hospitality. We are pleased to hear that we were able to delight you in terms of the transportation services and security arrangements which have been specially crafted for discerning guests like yourself. If there is anything more you would like to share with us, which can guide us to make your next visit more memorable and comfortable, we would be delighted to hear from you. We look forward to welcoming you back very soon. Sincerely, Ashish Kumar Rai General Manager
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Feb 9, 2015
Cons: The reception desk staff was not very friendly compared to other hotels. Service at the tables outside was VERY poor.
Location: The location is very close to the airport which is why we has selected it. There is not much to do in in the vicinity.
A very beautiful hotel. The decor of the hotel is very nice. The rooms were clean and well appointed
Comment from Hotel Management
Mar 12, 2015 by The Leela Mumbai, Hotel Management
Dear Guest, Greetings from The Leela Mumbai. Thank you for your feedback and we are pleased to hear that you were satisfied with the overall experience of your stay with us. We pride ourselves in providing our guests the Signature Leela experience and appreciation from guests further encourages and motivates us in our quest to provide luxury hospitality. We are pleased to hear that we were able to delight you in terms of the room accommodation which have been specially crafted for discerning guests like yourself. If there is anything more you would like to share with us, which can guide us to make your next stay more memorable and comfortable, we would be delighted to hear from you. We look forward to welcoming you back very soon. Sincerely, Ashish Kumar Rai General Manager
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Beautiful Hotel

Posted Feb 6, 2015
Pros: Style and comfort
Location: Close to International Airport just 5 minutes away and in Mumbai, that is saying something!
Very comfortable room, clean and shower was excellent.
5 out of 5
Recommended
for Couples
by Kamleshfrom mumbai

superb

Posted Jan 22, 2015 on Hotels.com
It was fantastic and hope to get this kind of hospitality next time as well