Ratings based on 248 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
for Everyoneby Liz from Chelmsford, UK
Exquisite hotelPosted Mar 2, 2014
Absolutely amazing! Cannot fault a thing. A true 5 star hotel with service and facilities to match.
for Everyoneby Carlos from Spain
Indian hospitality at its bestPosted Feb 25, 2014
Pros: A museum in itself. They even give free hotel tours for guests. Some of the finest food in all of Asia.
Cons: Tipping, tipping and tipping expectations. Pay them well so they do not have to expect tips all the time every time...we are not in 1912 any more.
Location: Colaba, Gate of India.
Excellent hotel, superb location in Colaba, one of the happening places of Mumbai. My only concern is that staff seemed too eager and expecting to receive a tip for just about everything, which gets quite uncomfortable after a while. Unlike the other Taj (at Bandra) where I stayed afterwards where one staff member actually refused the tip stating that this was part of the optimum service.
for Everyoneby A verified traveler
Best hotel in MubaiPosted Feb 19, 2014
Loved everything about the hotel the service the breakfasts the various restaurants and room service. A lovely oa sis after a day of exploring Mumbai. Will definitely go there again.
for Everyoneby A verified traveler
It is located in well know tourist areaPosted Feb 17, 2014
Pros: It has history of this hotel. tour of hotel was good. The staff was helpful It is one of the best hotel
Location: Located in well know colaba area near to marine drive and shops
from this hotel location txai service are good .on arrival you get greeted with flower garland. There quite a few Reaustrant and they are all very good.
for Everyoneby Harj and Jaie from Windsor, Berkshire (UK)
Amazing experience, the most beautiful hotel ever!Posted Feb 13, 2014
The hotel is beautiful, so much history. The staff are amazing and couldn't do enough for us. The hotel accommodates you in every way. We went for my sisters birthday and the butlers on Club level made her birthday very special. A special thanks to Rohit, our butler and Gunjan in guest services for arranging for the decorations, flowers, balloons and a birthday cake. The hotel is in a great location and security is spot on. The staff at concierge, restaurants, poolside and spa were all very professional, the service was outstanding. We were very pleased during our 7 day break and will most definitely visit the Taj Mahal Palace hotel again very soon.
for Everyoneby Pan from USA
excellent service, great food, average room, bugsPosted Feb 3, 2014
Pros: High quality food in all three restaurants we tried, very helpful staff and concierge service, good location and available transport. Excellent IT off
Cons: Room cleanliness - wife saw a dead cockroach on the floor. Promptly clean and take away service tray and accessories , noisy lobby with a crowd.
Location: Excellent location and do as much or as little as you want.
Overall excellent, high quality place but not the tops we expected.
for Everyoneby trinn
It is nice hotelPosted Jan 24, 2014
Pros: Service and location
Very nice, very professional. Very nice, very professional. Very nice, very professional. Very nice, very professional. Very nice, very professional.
for Everyoneby am from gloucestershire
Posted Jan 20, 2014
Cons: The bathroom is a bit old and not as good as expected
for Couplesby A verified traveler from LONDON
Fantastic hotel.Posted Jan 18, 2014
Pros: excellent staff and great atmosphere
Beautiful location,friendly , classy and elegant hotel. We spent time all day in the hotel.hanging around shopping pop in the bar restaurant .the swimming pool is wonderful.
for Everyoneby Ezio from Geneva
Old glory a bit worn outPosted Jan 13, 2014
Pros: The pool is very nice.
Cons: Balcony not so nice, funriture a bit anonymous
Location: Location is convenient, close to gateway of India.
The hotel is nice, with a beautiful large pool. I had a room in the tower, 14th floor, beautiful view but with rather anonymous furniture. Good and large bathrooom. Balcony was narrow, not very nice, and protected with a net from the birds (I think Hitchcock was inspired by Mumbai for his masterpiece). Door of the balcony not perfectly closing. In general, More a 4star than a five one. Personnel is kind helpful and speaks perfect english. Gorgeous breakfast by the pool.