Ratings based on 493 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
96% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom UK

Iconic Hotel

Posted Mar 23, 2015
Good hotel, front of house staff and butlers were excellent and facilities good. The buffet breakfast in the sea view lounge needs improving and the waiters were slow and unfriendly. Overall a pleasant experiance, we stayed in Club Taj room with sea view worth paying that little extra as the free perks are great.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom ascot, uk

Warm atmosphere gave the impression of a family

Posted Mar 17, 2015
Wonderful welcome and genuine warmth in the service offered; very professional and courteous
5 out of 5
Recommended
for Everyone
by A verified travelerfrom london

hotel has all grandeur of a palace of past eras

Posted Mar 13, 2015
Pros: the style and the pride in the hotels staff in providing good service and information of hotel and Mumbai too.
Cons: the only one improvement would be to have once a week in house/hotel a real indian experience of food demonstrations to allow non resident guests .
we enjoyed the feeling of being in lovely historic surroundings and comfortable faultless hospitality.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom mancherster

Great hotel

Posted Mar 8, 2015
Stayed in a few hotels over the years, but never in one with the history atmosphere and classic Beauty of the Taj, fantastic staff Great food, would deffinatly recommend a visit,everybody Should go at least once,,
2 out of 5
by A verified traveler

shocking service but good location

Posted Feb 23, 2015
terrible service provided by staff who seemed to be overwhelmed by number of people at the hotel. location is perfect but i wont be staying here again. breakfast was pretty poor as well - specially compared to the LEELA!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom wales

Lived up to all expectations and more!!!

Posted Feb 22, 2015
This hotel and holiday is one to remember! The hotel, Mumbai and India are a very special place. We were so lucky to be upgraded to the Taj club. Our time spent in the Palace Lounge, looked after wonderfully by Devendra & Pranit, made our stay very special. Our room was stunning & exceptionally clean with a beautiful view of the sea and gateway to India.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Glamorgan

Class 1

Posted Feb 21, 2015
A hotel that stands out , Preserves class , the staff are pure professional. A unique amazing hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 16, 2015
Excellent service. My flight reached late and the staff took me to the room to complete check in formalities as I was tired. I've never had any other hotel do this!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom kent uk

First class

Posted Feb 13, 2015
This is a truely superb hotel the food was excellent all staff highly trained
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Great hotel with history and charm

Posted Feb 10, 2015
Pros: Ambience History Pleasantness of staff Locality
Cons: the Hor d'oevres for the club members need to be improved-pretty bland and boring
Location: see expereience above
I had been on a 9 day yoga retreat in Goa and decided to stop over in Mumbai for 4 days and meet up with my parents. It was a choice between staying at the Taj Palace, a palace of history and tradition and the grandiose of the Oberoi but history won the day; close to the Gateway of India, iconic Leopold's cafe and several musuems which are a must on any visit. The staff cannot do enough and the ongoing teatime drinks, cocktail hour followed by cognac hour kept my parents and myself well oiled after our ritual shopping, sightseeing and generally aborbsing ourselves into the madness and life that is Mumbai. Don't wait for that special occasion because it will be special when you visit. I look forward to returning soon.