Ratings based on 22 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.7 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Posted Nov 28, 2013
for Everyoneby Marc from London
Posted Nov 27, 2013
Very close to the airport, €15 one way taxi fare. Rooms a good size and very comfortable, with grand style bathrooms. Food good, quite international menu rather than just traditional Basque cuisine. Comfortable bar area to relax in. Good for leisure traveller's as well as business
for Everyoneby Peter from UK
First class facilities in a first class setting.Posted Sep 19, 2013
Pros: As above; setting, style, exceptional standard of presentation and facilities, charm and helpfulness of the staff.
Location: ideal situation for both the airport and the ferry terminal but ideally located in the country, too.
All this complemented by the friendliness and charm of the staff. Nothing wa too much trouble.
Recommendedby Mary from New York City
Beautiful historic hotelPosted Jul 21, 2013 on Hotels.com
The hotel was lovely, very convenient to the airport but not so close to Bilbao. Very nice breakfast and beautiful terraces.
Recommendedby A verified traveler from Birmingham UK
A little gemPosted Jun 22, 2013 on Hotels.com
What a fantastic hotel only 5 minutes taxi ride from Bilbao airport. Food, rooms views all fantastic. Despite the locality I did not hear a single aircraft. A little gem for a pleasure or business trip.
Recommendedby j9traveller from Canada
Beautiful Authentic Spanish HotelPosted May 27, 2013 on Hotels.com
Staff and atmosphere were fantastic. My only suggestion would be that they clean toilets a bit more carefully (under the rim please!). I'm not sure why otherwise excellent hotels tend to miss this. This hotel is only a 10 min cab ride from the Bilbao Airport, on a golf course. Fantastic.
for Business Travelersby Nigel
Posted Apr 27, 2013 on Hotels.com
Recommendedby A verified traveler
why not stay in a palace?Posted Mar 21, 2013 on Hotels.com
we booked this hotel because it was close to the bilbao airport and easy to find in our rental car. the rooms were spacious and the views were lovely. we thoroughly enjoyed a late dinner in the cafe - nice selections of spanish wines and tasty basque dishes... d e l i c i o u s! the staff was super nice making it a very pleasant evening. oh - we were sort of torn on including the breakfast buffet or not when booking the hotel... we did and it is totally worth it! great hotel, located on a golf course outside of bilbao.
Recommendedby A verified traveler
Posted Aug 22, 2012 on Hotels.com
Recommendedby A verified traveler from New Malden, Surrey, England
Hote Palacio Urgoiti, near Bilbao, SpainPosted Nov 2, 2011 on Hotels.com
The hotel is at a rural location about 15 kms from Bilbao. Reception on Saturday evening for one-night-only was pleasant enough. No overnight laundry service available - pity. Grnd Flr room: large and clean but the provided bathrobes were each too small, even my tiny wife's and very worn and torn - pity; a good selling point ruined. A/c system very noisy; solution provided: "turn it down to minimum" - a "non-solution". Didn't have breakfast. Overall, a good impression was gained but there were just too many small problems to rate this hotel as more than "average".