Sports facility

Reviews of Aparthotel Adagio Muenchen City

Aparthotel Adagio Muenchen City
Schwanthalerstr. 61, Munich, BY

Reviews

8.6

Excellent

Rating 10 - Excellent. 350 out of 817 reviews" "
Rating 8 - Good. 366 out of 817 reviews" "
Rating 6 - Okay. 66 out of 817 reviews" "
Rating 4 - Poor. 18 out of 817 reviews" "
Rating 2 - Terrible. 17 out of 817 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Roberto

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel is fine. Quite convenient. It's some things that are not clear. the towels. I returned to change them and they rudely told me that they only did it every 2 days per room. They were supposed to tell me this at check-in but they didn't. I liked the low staff system but my wife thinks there is a lack of attention to the service. The price-service ratio is optimal.
Stayed 5 nights in Jan 2024
Response from The team of Adagio Munich City on Jan 16, 2024
Dear Roberto,Thank you for taking the time to share your feedback with us.We're glad to hear that you found our hotel to be conveniently located and that you appreciate the value we offer. It's pleasing to note that you were satisfied with the overall condition of the hotel and found the room amenities to your liking. We would like to clarify that our towel policy allows guests to request towel changes at any time. We apologize if this was not effectively communicated to you during check-in and appreciate you bringing this matter to our attention.We hope to have the opportunity to welcome you back in the future for a more seamless experience.Best wishes,The team of Adagio Munich City

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from The team of Adagio Munich City on Dec 19, 2023
Dear Matthew,Thank you for this great review!We are thrilled to receive your feedback as our team work hard to ensure that every guest has the best experience possible and this will inspire us to continue with our efforts.We look forward to welcoming you back to Adagio München City.Best wishes,The team of Adagio Munich City

10/10 Excellent

Dougie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from The team of Adagio Munich City on Dec 18, 2023
Sehr geehrter Gast,vielen Dank für Ihre positive Bewertung!Es freut uns zu lesen, dass Sie mit Ihrem Aufenthalt in unserem Aparthotel rundum zufrieden waren.Hoffentlich besuchen Sie uns auch in der Zukunft wieder.Alles Gute und ein herzliches Dankeschön für Ihren Besuch!The team of Adagio Munich City

10/10 Excellent

Josianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to Munich Central Station
Nice hotel, very close to Munich Central Station. Friendly staff and clean.
Stayed 3 nights in Dec 2023
Response from The team of Adagio Munich City on Dec 13, 2023
Dear Stephanie,Thank you for leaving such a positive review of your stay.We're delighted to hear that our location near Munich Central Station was convenient for you and that you found our team to be friendly and our rooms clean. We take great pride in maintaining a high standard of cleanliness and providing a welcoming atmosphere for all our guests.We look forward to seeing you again in the future.Kind regards,

8/10 Good

Michael, Phoenix

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect for us. Located just a couple of blocks from the main train station, and a short distance to Marienplatz, where all the action was. The hotel had a nice main lobby/seating area where you could get a coffee and sit and relax with your companions. There was also a section where you could purchase snacks/beverages for consumption. I did not care for the location of our room however. It was on the main floor, almost the last room down a long hallway where we saw no other guests the whole time we were there. The room itself was okay. We tried to put our bed up (as it was a murphy bed), so that we could sit on the couch, but the mattress was too big for the bed and we were unable to do it. Our biggest issue was with cleaning. Please vacuum the rooms and do a thorough cleaning, prior to assigning to guests. There were dust "bunnies" all over as well as prior guest hair on the floor. And after being unsuccessful with raising the bed, we had to clean the head of the bed as there was a lot of dust/hair at the top of the mattress covers from under the mattress. We probably could have had this addressed with the front desk, but didn't. Overall, we enjoyed out stay.
Stayed 5 nights in Nov 2023
Response from The team of Adagio Munich City on Dec 11, 2023
Dear Michael,We appreciate receiving your feedback following your recent stay with us.We're delighted to hear that our location was perfectly suited to your needs, providing convenient access to the main train station and Marienplatz. It's also wonderful to know that you enjoyed the comfort of our lobby and the available snack and beverage options. Regarding the room's location and the difficulty with the Murphy bed, we appreciate your feedback. Our beds were indeed updated with new, thicker mattresses for improved comfort, as mentioned in our information sheet. We apologize for any inconvenience this may have caused and will look into the matter. Concerning cleanliness, we strive to maintain high standards and regret to hear that your room did not meet these expectations. Although our rooms are cleaned weekly as part of our extended stay concept, we understand the importance of a spotless environment upon arrival and will reinforce our cleaning protocols to ensure this is upheld.We're grateful for your positive remarks on our amenities and service, and we hope these aspects made your stay more enjoyable.We hope to welcome you back in the future.Best wishes,

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
not for me
not a nice smell in the room, it felt dirty, and the sheets and pillows were horrible
Stayed 2 nights in Nov 2023
Response from The team of Adagio Munich City on Nov 16, 2023
Dear Guest,Thank you for taking the time to share your feedback.Regarding your concerns about room cleanliness and comfort, we take such feedback seriously as we aim to maintain high standards. We offer daily fresh towels upon request and provide additional cleaning services for a fee, ensuring our guests have a comfortable stay. We regret to hear that the room's scent and bedding did not meet your satisfaction. We would like to assure you that our housekeeping team follows a rigorous cleaning protocol, and we will look into your comments to ensure our standards are consistently met. For future stays, please do not hesitate to contact our staff immediately for any issues, as we are more than happy to assist in finding a solution, such as offering a room change if available.We look would like to welcome you back for an improved visit.Best regards,

8/10 Good

Ashish

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, affordable, good for family, 5 mins walk from Munich central station, all shopping, eateries walking distance, only the outside vicinity ambience is not so good but still manageable, very supportive staff and reception, only improvement if cleaning days can increased instead of 1 day when u stay for 7 days, and in future if there is a swimming pool and more options for kids play area including toddlers
Stayed 7 nights in Oct 2023
Response from The team of Adagio Munich City on Nov 6, 2023
Dear Ashish,Thank you for taking the time to share your experience at our apartment.We are glad to hear that you found our location convenient, close to Munich central station and shopping areas. It's great to know that our staff was supportive and helpful during your stay.We understand your concern about the cleaning frequency and appreciate your suggestion. As an aparthotel, our concept includes cleaning once a week for stays of 8 nights or more. However, we do offer additional cleaning services for a fee upon request. We also provide cleaning tools such as vacuum cleaners for our guests' convenience. Regarding the swimming pool and more options for the kids' play area, we appreciate your feedback and will take it into consideration for future improvements. Please note that our current kids' playground is available for our little guests to enjoy.We hope to have the opportunity to welcome you and your family back in the future. Best regards,The team of Adagio Munich City

6/10 Okay

lilliam

Business traveler
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 3 nights in Oct 2023
Response from The team of Adagio Munich City on Oct 30, 2023
Dear Lilliam,Thanks for taking the time to share your experience with us.We are sorry our standards were not those expected, please do not hesitate to bring any issues or concerns to our attention, so that we may take the necessary action.It would be a pleasure to welcome you back. Kind regards,The team of Adagio Munich City

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from The team of Adagio Munich City on Oct 26, 2023
Sehr geehrte Linda,vielen Dank für Ihre positive Bewertung!Wir freuen uns, dass es Ihnen bei uns gut gefallen hat. Vielen Dank für Ihr nettes Lob an unsere Mitarbeiter. Sie haben sich darüber sehr gefreut. Danke, dass Sie die Sauberkeit unserer Apartments als besonderes Plus hervorgehoben haben.Wir hoffen, Sie bald wieder bei uns begrüßen zu können.Mit freundlichen Grüßen,The team of Adagio Munich City

8/10 Good

Theo, Linschoten

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Nuce that it is very near to München Hbf
Stayed 5 nights in Oct 2023
Response from The team of Adagio Munich City on Oct 24, 2023
Dear Theo,Thank you for taking the time to review your stay.We are glad to hear that you appreciated our convenient location near München Hbf. Our goal is to provide our guests with a comfortable stay and easy access to the city's attractions.We apologize if the room's cleanliness did not meet your expectations. As an aparthotel, we provide cleaning services once a week for stays of 8 nights or more. However, we understand that some guests may require more frequent cleaning, and we offer additional cleaning services for a fee. We will make sure to address this issue with our housekeeping team to ensure a better experience for our future guests.We hope to have the opportunity to welcome you back for an improved stay in the future. Kind regards,The team of Adagio Munich City

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice apartment/hotel just a short walk to the train station
Stayed 1 night in Oct 2023
Response from The team of Adagio Munich City on Oct 24, 2023
Dear Michael,Thank you for this great review!We are thrilled to hear that you found our apartment to be very nice and appreciated its convenient location just a short walk from the train station. It's great to know that you were satisfied with the cleanliness, hotel condition, service, and room amenities during your stay.Once again, thank you for your kind words and positive feedback. We truly appreciate it and look forward to welcoming you back in the future.We look forward to welcoming you back to Adagio München City.Best wishes,

10/10 Excellent

Susan, Maryville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here. Visiting a city for several days made this hotel a perfect choice. Full kitchen with dishwasher, refrigerator, dishes for 4 and utensils. You can even borrow crockpots and other things from the main reception area. There is even a pull out table underneath the desk in the sleeping area. They do provide breakfast items in the main area, for a price. The bathroom including a towel warmer which is great for drying socks also! There is a full size medicine cabinet behind the bathroom mirror and a really fancy pull out drying rack in the shower. Lots of storage space and hooks. The furniture is sort of Ikea, but in good shape. There is a grocery store a block away. You are responsible for some of your own housekeeping, but that wasn't any big deal. You are also only a 5 or 10 minute walk from the main train station and 12 minute walk from the main square. All in all, I couldn't have asked for a better place to stay in Munich. Kudos to this company. Do be aware though that they do have several tiers of places. This was excellent
Stayed 5 nights in Oct 2023
Response from The team of Adagio Munich City on Oct 24, 2023
Dear Susan,Thank you for such a positive review.We are thrilled to hear that you found our fully-equipped kitchen and the additional amenities, such as the pull-out table and the towel warmer in the bathroom, to be convenient during your stay. It's great to know that our location, just a short walk from the main train station and the main square, was ideal for your visit to Munich.We appreciate your understanding regarding the housekeeping policy and are glad that it did not cause any inconvenience. We are always happy to provide additional cleaning services for a fee, as well as any extra items you may need during your stay. Thank you for your kind words about our furniture and the overall condition of the apartment.We hope to be able to welcome you back in the future. All the best,

2/10 Terrible

Javier

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not impressed. Upon arrival and check in we go into the room and notice a big bed bug inside the bathroom tub. We had no time to go to the front desk as we were running late to an appointment. When we got back that night, we talked to the man at the front desk about what we saw. Showed him pictures. Anyone with any customer service experience or training would have been apologetic, embarrassed and made it right. Instead the front desk guy got defensive and questioned why we hadn’t told him sooner and that because he was alone, there’s nothing he can do now. Thankfully I insisted, as bed bugs are no joke and there was no way we would stay the night in that room. He continued, saying how some people plant bed bugs in rooms to try and get free stuff. The nerve of this guy to insinuate that and not address the fact that there was a bed bug in the room. Unbelievable! He finally, and reluctantly gave us another room but not before complaining about how he’s going to have to explain this to his manager on why we got a different room. Abhorrent behavior. The next morning, I picked up on some of his german and he was definitely talking bad about us to his co-worker. This guy is a liability to the company. Who ever reads this review, you can look up who this guy was and address his behavior if you want. I didn’t catch his name. Pros: good location by central station, breakfast was good, hot water was instant, coffee 24/7 Cons: you have to ask for basic necessities like towels and to
Stayed 6 nights in Oct 2023
Response from The team of Adagio Munich City on Oct 18, 2023
Dear Javier,Thank you for the time taken to share your feedback with us.We are glad to hear that you appreciated our convenient location near the central station, as well as the quality of our breakfast and the availability of hot water and coffee 24/7.However, we are deeply concerned about the issue you encountered with the bed bug in your initial room. We take such matters very seriously and have strict pest control measures in place. We apologize for the inconvenience and any discomfort it may have caused. We also regret the way our team member handled the situation and assure you that we will address this internally to ensure better communication and customer service in the future. We appreciate your feedback as it helps us improve our services.Regarding towels and other necessities, we would like to clarify that we do provide fresh towels upon request and are always happy to assist with any additional needs our guests may have.We hope that you will give us the opportunity to provide you with a more enjoyable stay in the future.Best regards,

4/10 Poor

David

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in Sep 2023
Response from The team of Adagio Munich City on Oct 16, 2023
Dear David,Thank you for taking the time to share your experience with us.We are glad to hear that you appreciated our attentive service during your stay. Our team is always ready to assist our guests and make their stay as comfortable as possible.However, we are sorry to learn that you were not satisfied with the room cleanliness and the hotel condition. We would like to assure you that we maintain high standards of cleanliness and regularly update our facilities to ensure a pleasant stay for our guests. We will take your feedback into account and work on improving these aspects. Once again, we apologize for any inconvenience caused.We hope to have the opportunity to welcome you back in the future for a better experience.Best regards,The team of Adagio Munich City

6/10 Okay

richard

Liked: Cleanliness
Small
Stayed 1 night in Oct 2023
Response from The team of Adagio Munich City on Oct 13, 2023
Dear Richard,Thank you for taking the time to share your experience with us.We are glad to hear that you found our apartment clean during your stay. Our team works hard to maintain a high level of cleanliness in all our apartments.However, we noticed your concerns about the aparthotel condition and service. We would like to assure you that we are constantly working on improvements and updates to provide a comfortable and enjoyable stay for our guests. Our staff is always available to assist with any needs or concerns you may have during your stay.We hope to have the opportunity to welcome you back in the future for an even better experience. Best regards,The team of Adagio Munich City

10/10 Excellent

Sales

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. The staff was awesome and the rooms were clean and well decorated. This is a PERFECT place to stay during Octoberfest! An easy walk and great restaurants all around.
Stayed 2 nights in Sep 2023
Response from Manager on Oct 9, 2023
Dear Guest,Thank you for this excellent review.We are thrilled to hear that you loved your stay and found our staff to be awesome. It's great to know that you appreciated the cleanliness and decor of our rooms. Our location indeed makes it perfect for guests visiting during Oktoberfest, and we're glad you enjoyed the easy walk and the variety of restaurants nearby.We look forward to welcoming you back in the future. Take care,

10/10 Excellent

Aneury

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the Opportunity to stay here for 5 days During Oktoberfest. The walk to the Fair grounds was about 10mins, Walk to the train station was about 10mins. Aside from that, everything else was pretty much near by and the fact that it was on a main road; made it easy to get an Uber or Taxi. Although there were many other guests staying there for Oktoberfest, the property was very quiet (Favorite part), Felt very safe during the late night hours and the room was spacious and clean.
Stayed 5 nights in Sep 2023
Response from The team of Adagio Munich City on Oct 5, 2023
Dear Guest,Thank you for this excellent review.We are delighted to hear that you enjoyed your stay during Oktoberfest and appreciated our convenient location.It's also great to know that you found the property quiet and felt safe during your stay. We take pride in maintaining a clean and comfortable environment for our guests.We hope that you will be able to return for another great experience. Kind regards,

10/10 Excellent

Patrick

Stayed 3 nights in Sep 2023
Response from The team of Adagio Munich City on Oct 4, 2023
Dear Patrick,Thank you for choosing our aparthotel and for taking the time to write this review.We are delighted that you had a pleasant experience during your stay with us and appreciate your valuable feedback.We would love to welcome you back on another occasion in the future. Best wishes,The team of Adagio Munich City

10/10 Excellent

Ranee, Lebanon

Liked: Property conditions & facilities
A nicely maintained and conveniently located property with friendly staff!
Stayed 3 nights in Sep 2023
Response from Manager on Oct 2, 2023
Dear Ranee,Thank you for leaving such a positive review of your stay.We are delighted to hear that you found our property well-maintained and conveniently located. Furthermore, our friendly staff truly appreciates your kind words and recognition of their efforts.We look forward to seeing you again in the future.Kind regards,

10/10 Excellent

Sara

Stayed 3 nights in Sep 2023
Response from The team of Adagio Munich City on Oct 4, 2023
Dear Sara,Thank you for leaving such a positive review of your stay.We are delighted that you had a pleasant experience during your stay with us and appreciate your valuable feedback.We look forward to seeing you again in the future.Kind regards,The team of Adagio Munich City

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for Octoberfest, close by to stumble home. Front desk very helpful
Stayed 3 nights in Sep 2023
Response from Yue on Oct 1, 2023
Dear Guest,thank you for your nice feedback. We are glad that you had a nice stay in our hotel.We are looking forward to see you next time.Best regardsFront Office

8/10 Good

Rosalind

Stayed 3 nights in Sep 2023
Response from The team of Adagio Munich City on Oct 2, 2023
Dear Rosalind,Thank you for leaving such a positive review of your stay.We are delighted that you had a pleasant experience during your stay with us and appreciate your valuable feedback.We look forward to seeing you again in the future.Kind regards,The team of Adagio Munich City

10/10 Excellent

Jordan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible and went out of their way to make sure we were taken care of. Very cheerful, very nice, very accommodating. Our room was exactly what you would expect. Nothing fancy, but had everything we needed.
Stayed 4 nights in Sep 2023
Response from Yue on Sep 27, 2023
Dear Guest,thank you for your nice feedback. We are glad that you had a nice stay in our hotel.We are looking forward to see you next time.Best regardsFront Office

2/10 Terrible

Ashley

Stayed 4 nights in Sep 2023
Response from The team of Adagio Munich City on Oct 18, 2023
Dear Ashley,Thank you for taking the time to review your experience with us.We would have liked to have met your requirements. We would appreciate more information on how we could improve.We hope to see you again.Best regards,The team of Adagio Munich City

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived early and appreciated an early check in. Street was loud (to be expected during Oktoberfest!) But no noise from other hotel rooms. Excellent air conditioning. Amazing location. Definitely recommend.
Stayed 3 nights in Sep 2023
Response from The team of Adagio Munich City on Sep 25, 2023
Dear Melissa,Thank you for leaving such a positive review of your stay.We are glad to hear that you appreciated the early check-in and found our location to be amazing, especially during Oktoberfest. It's great to know that you enjoyed the excellent air conditioning in your room and didn't experience any noise from other hotel rooms.We understand that the street noise can be a bit loud during Oktoberfest, but we are happy to inform you that our apartments have noise insulated windows to minimize the disturbance. We hope this contributed to a comfortable stay for you. Once again, thank you for your recommendation.We look forward to seeing you again in the future.Kind regards,

8/10 Good

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious rooms and located 3 blocks from train station. Close to old town about 20 mins and very close to October Festival! Very nice staff and free breakfast in the morning!
Stayed 4 nights in Sep 2023
Response from The team of Adagio Munich City on Sep 25, 2023
Dear Elizabeth,Thank you for leaving such a positive review of your stay.We are delighted to hear that you appreciated our clean and spacious rooms, as well as our convenient location near the train station and Oktoberfest. Our staff takes great pride in providing excellent service, and we are glad that you found them to be very nice. It's also wonderful to know that you enjoyed the complimentary breakfast during your stay.We look forward to seeing you again in the future.Kind regards,

6/10 Okay

EVAN

Stayed 5 nights in Sep 2023
Response from The team of Adagio Munich City on Oct 13, 2023
Dear Evan,Thank you for taking the time to share a review.We would have liked to have met all your requirements.However, we would love to know what would have made your stay even better.We look forward to welcoming you back. Best wishes,The team of Adagio Munich City

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great inexpensive Aparthotel in Munich
Great aparthotel, clean and well equipped. (microwave, hotplates, kettle, coffee machine, hair dryer, iron, ironing board, TV). Very helpful staff, 5/10 minute walk to main railway station where you can get an S-Line train to and from the airport (40 mins approx).
Stayed 4 nights in Sep 2023
Response from Front Desk Adagio City Munich on Sep 18, 2023
Dear Mr. John, we feel honored, thank you for the great comment! Goodbye, we will see you next time!

10/10 Excellent

Shane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Positive - value - good air-conditioning - big bathrooms - good staff Negative - Murphy bed did not fold - area near train station a little rough - no cutting board Summary: great value and recommended
Stayed 1 night in Aug 2023
Response from Yue on Aug 31, 2023
Dear Guest,thank you for your nice feedback. We are glad that you had a nice stay in our hotel. And we are also sorry for your dissatisfied. We will work on the problem you feedback.We are looking forward to see you next time, and we will provide you with better services.Best regardsFront Office

6/10 Okay

jas

Traveled with partner
Disliked: Staff & service, amenities
The staff are not helpful and the surrounding area of the hotel is quite unsafe.
Stayed 4 nights in Aug 2023
Response from Yue on Aug 30, 2023
Dear Quick,thank you for your stay. We are sorry for your dissatisfied. We will work on the problem you feedback.We are looking forward to see you next time, and we will provide you with better services.Best regardsFront Office

10/10 Excellent

J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station and walkable to sights. Great room and amenities in the room (eg kitchen).
Stayed 3 nights in Aug 2023
Response from Yue on Aug 30, 2023
Dear John,thank you for your nice feedback. We are glad you had a pleasant stay in our hotel. We are looking forward to see you next time.Best regardsFront Office

8/10 Good

Shane

Stayed 2 nights in Aug 2023
Response from The team of Adagio Munich City on Sep 19, 2023
Dear Shane,Thank you for this great review!We are delighted that you had a pleasant experience during your stay with us and appreciate your valuable feedback.We would love to welcome you back for another pleasant stay in the future. Best wishes,The team of Adagio Munich City

10/10 Excellent

Mitzi

Liked: Cleanliness
Stayed 5 nights in Aug 2023
Response from The team of Adagio Munich City on Aug 17, 2023
Dear Mitzi,Thank you for leaving such a positive review of your stay.We are delighted that you had a pleasant experience during your stay with us and appreciate your valuable feedback.We look forward to seeing you again in the future.Kind regards,The team of Adagio Munich City

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an easy check in. Our studio room had all we needed and was very clean. We especially loved being able to help ourselves to coffee or tea any time.
Stayed 4 nights in Aug 2023
Response from Yue Yang-Hartmann on Aug 10, 2023
Dear Christine,thank you for your positive feedback, and we are also glad that you had a pleasant stay in our hotel. We wish you a wonderful life, and look forward to seeing you next time!Best regards,Front Office

10/10 Excellent

Dan

Traveled with partner
Liked: Amenities
The entire staff literally knocked themselves out to make us feel that Munich was our home for three weeks. Apartments have everything you need including a great little kitchen. In a rock star location close to October fest, Altstadt, Close to the pick up location for many tours. We must come back!
Stayed 21 nights in Jul 2023
Response from Manager on Jul 29, 2023
Dear Dan,Thank you so much for these kind comments about your recent stay.We are thrilled to hear that our staff went above and beyond to make you feel at home during your three-week stay. It's great to know that you found our apartments well-equipped, especially the kitchen, and that our location was convenient for you, being close to Oktoberfest, Altstadt, and various tour pick-up points.We truly appreciate your kind words and are delighted that you enjoyed your time with us. We look forward to welcoming you back in the future!We would love to welcome you back on another occasion in the future. Best wishes,

10/10 Excellent

Young Ghi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel to stay in nearby Munich Hbf. The hotel staff are very friendly and the rooms are very clean.
Stayed 1 night in Jul 2023
Response from The team of Adagio Munich City on Jul 26, 2023
Dear Ghi,Thank you for sharing your positive experience.We are delighted that you found our hotel team friendly and the rooms clean. Our team takes great pride in providing a welcoming and comfortable stay for our guests. It's also great to know that you appreciated our convenient location, making it easy for you to explore the city.We look forward to welcoming you back on your next visit to Munich. Best regards,The team of Adagio Munich City

10/10 Excellent

Long, San Diego

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very spacious and efficient apartment with kitchen, and fridge. Good clean beds and bathroom, and quiet AC room (closed windows). Free coffee, tea and filtered water 24/7 in lobby. Available laundry (9 £) is a plus. Staffs are supportive. Close to train, bus, subway stations. Reasonable price. Highly recommended.
Stayed 2 nights in Jul 2023
Response from Manager on Jul 22, 2023
Dear Guest,Thank you for choosing our aparthotel and for taking the time to write this review.We are delighted to hear that you found our apartment spacious and clean. Our convenient location near public transportation is indeed a great advantage for our guests. We are also glad that you appreciated the 24/7 availability of coffee, tea, and filtered water in the lobby, as well as our supportive staff and reasonable pricing.It's great to know that our laundry facilities were a plus for you. We strive to provide a comfortable and enjoyable stay for all our guests, and your kind words are truly appreciated.We would love to welcome you back for another pleasant stay in the future. Best wishes,

10/10 Excellent

ankur

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Neat and clean apartment hotel next to train station
Stayed 1 night in Jun 2023
Response from The team of Adagio Munich City on Jul 3, 2023
Dear Ankur,Thank you so much for these kind comments about your recent stay.We are happy that you enjoyed your stay with us.Your positive feedback acts as motivation for our team to keep providing great service.We would love to welcome you back on another occasion in the future. Best wishes,The team of Adagio Munich City

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a great value. It really is an efficiency apartment. The kitchen was fully equipped and the space was very comfortable. The breakfast offering was excellent. The location was walkable to the old town center. It is only 2 blocks from the main train station and lots of connecting U-Bahn and S-Bahn transportation. I will stay there again.
Stayed 4 nights in Jun 2023
Response from The team of Adagio Munich City on Jun 30, 2023
Dear Peter,Thank you for choosing our aparthotel and for taking the time to write this review.It is a great pleasure to know that you had a lovely experience with us. We take pride in catering to our guests’ needs the best way we can and appreciate your kind words.We are delighted to know that you appreciated our convenient location, nearby public transport.It is very rewarding to know that you were satisfied with your apartment and found it equipped with everything you needed,We would love to welcome you back for another pleasant stay in the future. Best wishes,The team of Adagio Munich City

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had reserved two rooms, one for my wife and me; the other for our son and grandson. We arrived before check-in and paid for our two rooms. After traveling around for four hours returned and discovered the room for our son and grandson had a single bed instead of two twin beds which I thought I had requested. They changed things quickly and to our complete satisfaction
Stayed 1 night in Jun 2023
Response from Front Office Thomas Mavroudis on Jun 18, 2023
Dear guest, we are very pleased that you were satisfied with the Adagio City Aparthotel Munich. This is also the reason why we have a 24-hour reception, so that we can always be there for our guests. Greetings from Munich.

6/10 Okay

stacey

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
O
Stayed 3 nights in Jun 2023
Response from The team of Adagio Munich City on Jun 15, 2023
Dear Stacey,Thank you for taking the time to share your feedback.We are glad you chose to stay with us.Our team works hard to ensure that our guests have a comfortable and enjoyable experience and we would love to receive any additional information or suggestions for improvement regarding your stay.We hope to have the pleasure of welcoming you back to our apartment in the future, and we will continue to strive for excellence in providing the best possible experience for our guests.We hope to see you soon.Best regards,The team of Adagio Munich City

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2023
Response from The team of Adagio Munich City on Jun 12, 2023
Dear Carlos,Thank you so much for this review about your recent stay.We are happy that you enjoyed your stay with us; your positive feedback acts as motivation for our team to keep providing great service.We would love to welcome you back for another pleasant stay in the future. Best wishes,The team of Adagio Munich City

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to the Munich Hbf.
Stayed 2 nights in May 2023
Response from The team of Adagio Munich City on May 31, 2023
Dear Richard,Thank you for choosing our aparthotel and for taking the time to write this review.We appreciate your mention of our close proximity to public transport. Hopefully this helped you get around the city.We would love to welcome you back on another occasion in the future. Best wishes,The team of Adagio Munich City

8/10 Good

June

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2023
Response from The team of Adagio Munich City on May 30, 2023
Dear June,Thank you for leaving such a positive review.We are delighted that you had a pleasant experience during your stay with us.We look forward to seeing you again in the future.Kind regards,The team of Adagio Munich City

8/10 Good

KA KI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
The room was big enough for 2 people and well equipped for cooking & eating. Very clean but no room service during our stay, we needed to ask for everything from concierge.
Stayed 4 nights in Apr 2023
Response from The team of Adagio Munich City on Apr 17, 2023
Dear Guest,Thank you for reviewing your stay with us.We are glad to know that our location was convenient for you and that you appreciated our well-equipped and spacious apartments. It's also great to know that you appreciated the high standards we strive to uphold.However, we would like to note that as we are an aparthotel our housekeeping team cleans our rooms every 7 days. Additional cleaning can be arranged on request for a small surcharge. This information is stated on our website and booking platforms.We hope to have the pleasure of welcoming you back.Best regards,The team of Adagio Munich City

10/10 Excellent

RAMON JR

Stayed 3 nights in Mar 2023
Response from The team of Adagio Munich City on Apr 17, 2023
Dear Ramon,Thank you so much for these kind comments about your recent stay.We are pleased to know that you had a good stay with us.We would love to welcome you back for another pleasant stay in the future. Best wishes,The team of Adagio Munich City

10/10 Excellent

Georgina, London

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
It was nice being able to cook our own dinners. Walking distance from central and close to transport links.
Response from The team of Adagio Munich City on Apr 3, 2023
Dear Georgina,Thank you for leaving such a positive review of your stay.We are delighted that you had a pleasant experience during your stay with us and appreciate your kind feedback. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards.We look forward to seeing you again in the future.Kind regards,The team of Adagio Munich City

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Good clean room with kitchen facilities, located close to Munich main station. Staff friendly and helpful. On a busy road with currently (March 2023) a big building site opposite, therefore noisy when window of Juliet balcony is open, but very good double glazing when closed. Enjoyed my stay, thank you :-)
Stayed 5 nights in Mar 2023
Response from The team of Adagio Munich City on Mar 22, 2023
Dear Barbara,Thank you for taking the time to share your review.It is wonderful to know that you were satisfied with your apartment's amenities, especially the fully equipped kitchen and, furthermore, that our location was ideal for your requirements.We apologise for any inconvenience regarding the nearby works which are regrettably beyond our control, however, we always do our best to find a solution for any inconvenience so that your stay with us is as comfortable as possible.Nevertheless, we really appreciate your kind words about our team who work hard to uphold our high standards.We all look forward to the pleasure of seeing you on a future visit.Kind regards,The team of Adagio Munich City

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023
Response from The team of Adagio Munich City on Mar 8, 2023
Dear Maria,Thank you for leaving such a positive review of your stay.We are thrilled to hear that we met your expectations during your stay, and thank you for your kind comments regarding our team, it is always rewarding to get such feedback.We look forward to seeing you again in the future.Kind regards,The team of Adagio Munich City

10/10 Excellent

Laila Mara

Stayed 4 nights in Jan 2023
Response from The team of Adagio Munich City on Mar 8, 2023
Dear Laila Mara,Thank you for leaving such a positive review of your stay.We are pleased to know that you had a good stay with us.We look forward to seeing you again in the future.Kind regards,The team of Adagio Munich City