City view

Reviews of Living Hotel Das Viktualienmarkt

Living Hotel Das Viktualienmarkt
Frauenstraße 4, Munich, BY

Reviews

8.6

Excellent

Rating 10 - Excellent. 370 out of 724 reviews" "
Rating 8 - Good. 245 out of 724 reviews" "
Rating 6 - Okay. 65 out of 724 reviews" "
Rating 4 - Poor. 27 out of 724 reviews" "
Rating 2 - Terrible. 17 out of 724 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer, the woodlands

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property near the Christmas markets. Nice staff, clean room, walking to train station was helpful.
Stayed 4 nights in Dec 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

David

Traveled with family
Munich near the Christmas Market
Super friendly. Great location. Comfortable, clean and quiet room.
Stayed 2 nights in Dec 2023

8/10 Good

Deborah, OAK RIDGE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location 5 min walk to Marienplatz and subway/trains. Really only 2 issues and they are common ones when traveling in Europe. The bed was hard and uncomfortable, caused issues with my back (60 yrs old). Also room got hot at night as you couldn't adjust the temperature below a certain point. Otherwise a great place to stay!
Stayed 3 nights in Dec 2023

10/10 Excellent

Chelsea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at this property. The staff were wonderful and welcoming. Everything was in a walkable distance and they even had umbrellas for the rain. The breakfast was a little expensive for what it was but it was good. The beds were a little on the hard side. We will definitely be back!
Stayed 2 nights in Dec 2023

10/10 Excellent

Larry

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Larry

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Dec 2023

8/10 Good

Nancy

Liked: Cleanliness, staff & service
This was my second stay at the Living Hotel Das Viktualienmarkt. The staff were excellent, rooms very clean. The breakfast was very expensive and not worth the price. The evening meal was a ribs restaurant with a very limited menu. There were orchestra members in the room above me and practiced some nights until 10pm, despite numerous calls. This went on for about 5 nights. I really was disappointed. My first stay last year was much better.
Stayed 26 nights in Nov 2023

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is PERFECT. It is right around the corner from Marienplatz and Viktualienmarket is right across the street. There are plenty of great restaurants nearby as well. We had an early flight in the morning and thought we would try our luck and see if our room was ready and it was! The front desk lady was very kind with helping us get situated. We will definitely stay here again!
Stayed 4 nights in Nov 2023

10/10 Excellent

Debra

Stayed 4 nights in Nov 2023

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The location of this hotel couldn't be better, and the room itself was clean and nice. Only negative was some of the staff was pretty rude at check in, they were obviously annoyed we were even there (we arrived early but were happy to store our bags).
Stayed 1 night in Nov 2023

10/10 Excellent

FREDDY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELLENT
Stayed 2 nights in Nov 2023

10/10 Excellent

Kim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in great section of Munich
Hotel is super nice and staff are great. You are across the street from market and Beer Garden. Loads of bars and restaurants and shopping. Subway also close.
Stayed 4 nights in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great location but Hot!
Great location in downtown near the market. Lack of a decent functioning AC unit made it really challenging to sleep.
Stayed 2 nights in Oct 2023
Response from Concetta Gallo on Oct 29, 2023
Dear Sir/Madame, thank you very much for reviewing us. We are sorry for the inconvenience caused by the air-conditioning. We apologise on behalf of all the staff and personally hope to welcome you again at our hotel.Best regards,Concetta GalloFront Office Agent

4/10 Poor

Ana, pittsford

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Lacking a lobby (why is that not disclosed?), no room service and hotel restaurant only serves ribs (yep). Nowhere to relax. Also, make your own bed - sheets are folded on your bed. I expected a much better hotel.
Stayed 2 nights in Oct 2023
Response from concetta Gallo on Oct 29, 2023
Dear Madame Bersin ,First of all I would like to thank you very much for taking time to share your experiences with us. The hotel team and I deeply regret that we did not meet your expectations. We are aware of the fact we are unable to remove your recent experiences, but we sincerely hope to welcome you again to convince you that we can do it in a better way.Kind regards from Munich,Concetta GalloFront Office Agent

10/10 Excellent

Bronson

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great staff!
Stayed 3 nights in Oct 2023
Response from Concetta Gallo on Oct 29, 2023
Dear Sir Klein,thank you very much for choosing our Living Hotel Das Viktualienmarkt and for sharing your experiences with us. We are more than happy that you had a great stay with us and could take advantage from our location on the Viktualienmarkt. On behalf of the entire team it would be a pleasure to welcome you back at our hotel. Kind regards from Munich,Concetta GalloFront Office Agent

10/10 Excellent

Fernando

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location across from the market
Stayed 2 nights in Sep 2023
Response from Concetta Gallo on Oct 29, 2023
Dear Sir Alonso,first of all thank you so much for your great review.We are more than happy that you had a great stay with us and could take advantage from our location on the Viktualienmarkt. Best regards,Concetta GalloFront Office Agent

8/10 Good

Simon

Traveled with partner
Liked: Cleanliness
Room was ok with good aircon. You could see your partner in the bathroom through the frosted glass door. Did not like this. Dining excellent for meat lovers, no so for others. Reception staff helpful but had a problem with taxi to the airport ordered by the hotel who confirmed that we could pay by card. At airport our four cards would NOT work and we had to pay cash in sterling whch was most inconvenent and paid more than necessary. Susequently checked all cards and these worked fine, no problems with the banks at all. Suspect driver malpractice. Breakfast not worth paying for.
Stayed 4 nights in Sep 2023
Response from Concetta Gallo on Oct 29, 2023
Dear Sir. Patch,thank you very much for your recent stay at our Living Hotel Das Viktualienmarkt and for sharing your experience with us. I am deeply sorry that we did not meet your expectations especially regarding our rooms. Regarding the taxi, I personally apologise for the inconvenience as it does not usually happen.I hope you can give us a second chance, we look forward to seeing you soon. Kind regards from Munich,Concetta GalloFront Office Agent

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff. Room was spacious and well appointed.
Stayed 3 nights in Sep 2023

4/10 Poor

Edward

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2023

8/10 Good

Simon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with a great location and ideal to explore Munich from.
Stayed 3 nights in Aug 2023

10/10 Excellent

Eugene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located,, clean. Parking is a bit chalangw but manageable.
Stayed 2 nights in Aug 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my visit to the property very much. The location is EXCELLENT , just across the street from Viktualienmark
Stayed 4 nights in Aug 2023

10/10 Excellent

Victoria

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Concetta from the front office -- great lady. Very helpful, kind and caring. Rooms clean. Excellent location.
Stayed 8 nights in Jul 2023
Response from Dariia Petrovska Guest Relation on Aug 28, 2023
Dear Victoria,Thank you very much for your kind review! We're thrilled to hear that Concetta from the front office made your stay enjoyable. We're glad she could assist you with her helpful and caring nature. It's wonderful to know that you found the rooms clean and enjoyed our excellent location. We truly appreciate your feedback and hope to welcome you back soon for another fantastic stay!On behalf of the entire team it would be a pleasure to welcome you back at our hotel. Kind regards from Munich,Dariia PetrovskaGuest Relation

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect introduction to Germany!
We arrived after an overnight flight from the US and were warmly greeting by the checkin staff. We were told that a room was available but not the nicer room that I had reserved. If we needed to sleep, we could take the available room or if we wanted to check our luggage and wait a couple of ours our room would be available (3 hours before regular checkin time). We decided to wait. The complimentary mini bar was nicely stocked, the breakfast was artfully displayed and amazing. Throughout our stay the staff was helpful and friendly. Within walking distance of everything we wanted to see during our stay!
Stayed 2 nights in Jul 2023
Response from Dariia Petrovska Guest Relation on Aug 6, 2023
Dear Theresa, Thank you very much for staying at our Living Hotel Das Viktualienmarkt and for sharing your experiences with us.It was a great pleasure to read through your comment and to hear that you spent a great time with us. I am more than happy to share your feedback with our team, as this is always a great recognition for us.The entire team is looking forward to welcome you back on your next trip to Munich.Kind regards from Munich,Dariia PetrovskaGuest Relation

10/10 Excellent

paul, Salisbury

Location Location Location Very friendly staff Allowed ne early check in...very early
Stayed 3 nights in Jul 2023
Response from Dariia Petrovska Guest Relation on Aug 6, 2023
Dear Paul, Thank you very much for choosing our Living Hotel Das Viktualienmarkt and for sharing your experiences with us. We are more than happy that you had a great stay with us and could take advantage from our location on the Viktualienmarkt. It is very nice to hear, that you liked our service level.On behalf of the entire team it would be a pleasure to welcome you back at our hotel. Kind regards from Munich,Dariia PetrovskaGuest Relation

8/10 Good

Mindi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Location!
Great spot for exploring Munich. Right across from the Viktualienmarkt and beer garden. Easy walk to the Marianplatz station. Bit of an odd mirrored hallway situation to get to our ground floor room. But the room was spacious and the complimentary mini bar was really nice. (And replenished nightly!) Our room's bathroom didn't have a separate shower, so that was different. Not an issue, just unexpected. Water pressure was great though. Staff was super friendly and check-in/check-out was smooth. Would definitely stay here again!
Stayed 4 nights in Jul 2023
Response from Dariia Petrovska Guest Relation on Aug 6, 2023
Dear Mindi, Thank you very much for staying at our Living Hotel Das Viktualienmarkt and for sharing your experiences with us.It was a big pleasure to read through your comment and to hear that you spent a great time with us. We are more than happy that you could take advantage from our location on the Viktualienmarkt and liked our room design. THank you for you commendation of our service level.I will definitely share your feedback with our team, as this is always a great recognition for us.With great pleasure we read that you will chose our Living Hotel Das Viktualienmarkt again for your next stay in Munich!Kind regards from Munich,Dariia PetrovskaGuest Relation

6/10 Okay

Amy

Traveled with family
Liked: Cleanliness
Great hotel, location >> just not for families
Great location, great hotel—but not for families. The largest suite can only accommodate a king size bed and one rollaway. We were told for children under 6yo, the expectation is that they sleep in the king with their parents. Do you consider sleeping with your partner and 5yo in the same bed a holiday? Ha! We stayed one horrible night (my husband slept on the floor), and we needed to find a new hotel. Also, even if you are traveling with one child, the bathroom wall/door are complete glass. There's no way to block the light if you have a sleeping child in the suite. It's really a hotel best for couples. On the up side, Hotels.com and Living Hotel were helpful and accommodating. We were reimbursed for the remaining nights of our stay.
Stayed 3 nights in Jun 2023
Response from Dariia Petrovska Guest Relation on Aug 6, 2023
Dear Amy, Thank you very much for your recent stay at our Living Hotel Das Viktualienmarkt and for sharing your experiences with us.First of all I would like to thank you very much for taking time to share your experiences with us. It is very nice to hear, that you could take advantage from our location on the Viktualienmarkt. The hotel team and I would like to deeply apologize for all the inconveniences that occurred during your stay. I deeply regret that we did not meet your expectations according the room. Be sure that that kind of service for the kids are now in diskussion proccess. We are aware of the fact we are unable to remove your recent experiences, but we sincerely hope to welcome you again to convince you that we can do it in a better way.Kind regards from Munich, Dariia PetrovskaGuest Relation

8/10 Good

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in Munich
Room is small. No outdoor seating. Perfect location. Best location in Munich. New construction.
Stayed 2 nights in Jun 2023
Response from Dariia Petrovska Guest Relation on Jul 1, 2023
Dear Paul, Thank you very much for choosing our Living Hotel Das Viktualienmarkt and for sharing your experiences with us. We are more than happy that you could take advantage from our location on the Viktualienmarkt. In total we dispose of 6 different room categories, which differ in terms of design and size.We would be happy to assist you for your next booking to find a suitable big room.We would be pleased to welcome you again in our hotel and remain until then,With best regards from Munich,Dariia PetrovskaGuest Relation

10/10 Excellent

Kirk

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the executive side of the property. Very comfortable rooms and lots of space on the balcony.
Stayed 2 nights in Jun 2023
Response from Dariia Petrovska Guest Relation on Jul 1, 2023
Dera Kirk, Thank you very much for choosing our Living Hotel Das Viktualienmarkt and for sharing your experiences with us. We are more than happy that you had a great stay with us and you liked the equipment in our rooms.On behalf of the entire team it would be a pleasure to welcome you back at our hotel. Kind regards from Munich,Dariia PetrovskaGuest Relation

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2023
Response from Dariia Petrovska Guest Relation on Jul 1, 2023
Dear Dennis, Thank you very much for staying at our Living Hotel Das Viktualienmarkt and for sharing your experiences with us.The entire team is looking forward to welcome you back on your next trip to Munich.Kind regards from Munich,Dariia PetrovskaGuest Relation

10/10 Excellent

Dorianne

Stayed 4 nights in Feb 2023
Response from Dariia Petrovska Guest Relation on Jul 1, 2023
Sehr geehrte Dorianne, vielen Dank für Ihren Aufenthalt im Living Hotel Das Viktualienmarkt und dass Sie sich die Zeit genommen haben, uns zu bewerten. Ihre Treue schätzen wir sehr und freuen uns schon jetzt, Sie bald wieder bei uns begrüßen zu dürfen. Beste Grüße aus München,Dariia PetrovskaGuest Relation

10/10 Excellent

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff, clean and updated!
Stayed 2 nights in Jun 2023
Response from Dariia Petrovska Guest Relation on Jul 1, 2023
Dear Cynthia, Thank you very much for choosing our Living Hotel Das Viktualienmarkt and for sharing your feedback with us. We are more than happy that you had a great stay with us and could take advantage from our location on the Viktualienmarkt. With a pleasure i will pass on your words of praise to our team and I am sure that everyone will be very happy about it.On behalf of the entire team it would be a pleasure to welcome you back at our hotel. Kind regards from Munich,Dariia PetrovskaGuest Relation

10/10 Excellent

Randall

Traveled with family
Great!
Stayed 5 nights in May 2023
Response from Dariia Petrovska Guest Relation on Jul 1, 2023
Dear RandaLL; Thank you very much for choosing our Living Hotel Das Viktualienmarkt for your recent stay and for sharing your experiences with us.We are more than happy that you liked to stay with us.The entire team is looking forward to welcome you back at our hotel.Warm regards,Dariia PetrovskaGuest Relation

10/10 Excellent

Heidi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location on the Viktualenmarkt! Loved the free drinks in the mini bar. A nice touch!
Stayed 3 nights in May 2023
Response from Dariia Petrovska Guest Relation on Jul 1, 2023
Dear Heidi, Thank you very much for choosing our hotel and for sharing your experiences with us. We are more than happy that you had a great stay with us and could take advantage from our location on the Viktualienmarkt. On behalf of the entire team it would be a pleasure to welcome you back at our hotel. Kind regards from Munich,Dariia PetrovskaGuest Relation

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location, easy walking distance to many of the sights.
Stayed 4 nights in May 2023
Response from Dariia Petrovska Guest Relations on Jul 1, 2023
Dear Tom ,We sincerely appreciate your stay at Living Hotel Das Viktualienmarkt and for taking the time to provide us with your valuable feedback. We eagerly await the opportunity to welcome you back to Munich on your next visit. Please feel free to reach out to us if there is anything we can do to make your future stay even more memorable. Warm regards from Munich, Dariia Petrovska Guest Relations

10/10 Excellent

Gurgen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2023
Response from Dariia Petrovska Guest Relation on Jul 1, 2023
Sehr geehrter Gurgen, vielen Dank für Ihre Loyalität gegenüber unserem Haus.Wir freuen uns schon jetzt, Sie bald wieder bei uns begrüßen zu dürfen. Beste Grüße aus München,Dariia PetrovskaGuest Relation

8/10 Good

Vance

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Apr 2023
Response from Dariia Petrovska Guest Relation on Jul 1, 2023
Dear Vance, We sincerely appreciate your choice to stay at our Living Hotel Das Viktualienmarkt and for taking the time to share your wonderful experiences with us.When your future travels bring you back to Munich, we eagerly await the opportunity to welcome you once again.Warm regards from Munich,Dariia PetrovskaGuest Relations

10/10 Excellent

Ariella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
..
Stayed 4 nights in Apr 2023

8/10 Good

Lena

Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Mar 2023
Response from Dariia Petrovska Guest Relation on Apr 6, 2023
Dear Lena, Thank you for your loyalty towards our house.We are already looking forward to welcome you again, soon.Warm regards from Munich,Dariia PetrovskaGuest Relation

10/10 Excellent

Gerald

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel went out of their way to help us with our baggage and provided a lot of suggestions for dining tips and how to make the most of my two day visit to Munich. Would definitely return to this property.
Stayed 2 nights in Mar 2023
Response from Dariia Petrovska Guest Relation on Apr 6, 2023
Dear Gerarld, Thank you very much for staying at our Living Hotel Das Viktualienmarkt and for sharing your experiences with us.It was a great pleasure to read through your comment and to hear that you spent a great time with us. I am more than happy to share your feedback with our team, as this is always a great recognition for us.The entire team is looking forward to welcome you back on your next trip to Munich.Kind regards from Munich,Dariia PetrovskaGuest Relation

10/10 Excellent

ben

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and great for families in Munich.
Stayed 4 nights in Mar 2023
Response from Dariia Petrovska Guest Relation on Apr 6, 2023
Dear Ben, Thank you very much for choosing our Living Hotel Das Viktualienmarkt and for sharing your experiences with us. We are more than happy that you had a great stay with us and could take advantage from our location on the Viktualienmarkt. On behalf of the entire team it would be a pleasure to welcome you back at our hotel. Kind regards from Munich,Dariia PetrovskaGuest RelationThe entire team is looking forward to welcome you back at our hotel.Warm regards from Munich,Dariia PetrovskaGuest Relation

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First the good - the location was amazing, the hotel was modern and well designed, and the in-room amenities were good. On the "bad" side, we like a hotel with breakfast, but found out when we arrived that the staff discouraged taking breakfast because it "took too long." Everything in the hotel but the rooms was small - the lobby, the hallways, the elevator, the showers, but the bar/lounge/breakfast area was very small and window-less. The room was large enough, but laid out strangely, with the two double beds jammed in a corner so one person had to crawl in from the bottom. There was also a dining table that only made sense under the hanging lamp, but seemed to be in the way. And finally the bathroom was nicely done, but very, very small, with a glass door that didn't fully close and provided NO acoustic privacy. The shower was only 60 cm wide. If you can deal with the bad, this is a nice choice within walking distance of just about everything in Munich. It's quite far from Oktoberfest, but an easy walk to the subway. If they had put the beds where almost every other hotel would put them and if they had a decent on-site breakfast, this would have been a five star place, despite the tiny bathroom with the glass door.
Stayed 2 nights in Mar 2023
Response from Dariia Petrovska Guest Relation on Apr 6, 2023
Dear Michael, Thank you very much for choosing our Living Hotel Das Viktualienmarkt for your recent stay and for sharing your Feedback with us.It is nice to hear, that you had a good stay with us and could take advantage from our location on the Viktualienmarkt. We are happy to read, that you liked our hotel design. I would like to inform fort he next time, that we dispose of 6 different room categories, which differ in terms of design and size, where for example between bed and wall is more distance. We would be happy to assist you for your next booking to find a suitable room. Please let us know about your preferences. With a pleasure we will try to find for a suitable room. At the moment we offer breakfast a la Carte. As in every other restaurants with a such service art, it is with a the waiting time to expected till the order will be prepared. We thank you in advance for your understanding. On behalf of the entire team it would be a pleasure to welcome you back at our hotel. Kind regards from Munich,Dariia PetrovskaGuest Relation

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great, plenty of room, clean and staff was friendly.
Response from Dariia Petrovska Guest Relation on Mar 10, 2023
Dear Stephanie, Thank you very much for choosing our Living Hotel Das Viktualienmarkt for your recent stay and for sharing your experiences with us.We are more than happy that you had a great stay with us.It is very nice to hear, that we could satisfied you with our service.The entire team is looking forward to welcome you back at our hotel.Warm regards from Munich,Dariia PetrovskaGuest Relation

10/10 Excellent

John Stephen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is conveniently located across from Viktualienmarkt and is only a 5 minute walk to Marienplatz and connection to the S-Bahn and U-Bahn. The amenities such as the free mini bar and optional breakfast buffet were wonderful. Housekeeping was top notch. But the best part about staying here was the staff who make your stay very hospitable and memorable… that’s priceless!
Response from Dariia Petrovska Guest Relation on Dec 25, 2022
Dear Mr. Stephen, Thank you for your loyalty towards our house and for sharing your experiences with us.We are more than happy that you had a great stay with us.With a big pleasure i will share your feedback with our team, as this is always a great recognition for us.We are already looking forward to welcome you again, soon.Warm regards from Munich,Dariia PetrovskaGuest Relation

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel with a great location! Free minibar. The hotel staff also helped reserve a taxi to take us to the airport in the middle of the night.
Response from Dariia Petrovska Guest Relation on Dec 25, 2022
Dear Michelle, Thank you very much for staying at our Living Hotel Das Viktualienmarkt and for sharing your feedback with us.It was a great pleasure to read through your comment and to hear that you spent a good time with us.I am more than happy to share your feedback with our team, as this is always a great recognition for us.We are already looking forward to welcome you again, soonKind regards,Dariia PetrovskaGuest Relation

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with a very nice room for a long term stay. Fantastic service from Jean Carlo, Elizabeth and Connie!
Stayed 18 nights in Nov 2022
Response from Dariia Petrovska Guest Relation on Dec 25, 2022
Dear Nancy, Thank you very much for choosing our Living Hotel Das Viktualienmarkt for your recent stay and for sharing your experiences with us.I am very happy that you had a great stay with us and that you liked our hotel.With a big pleasure i will share your feedback with our F&B team, as this is always a great recognition for their work.We are already looking forward to welcome you again, soon.Warm regards from Munich,Dariia PetrovskaGuest Relation

4/10 Poor

Barry

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Much less than expected.
We expected much more for the price. We stayed in another hotel in Munich and others in Central Europe for the same price with much more comfort and room extras. Also no thermostat in room to control cold temperatures. Not recommended.
Stayed 3 nights in Nov 2022
Response from Dariia Petrovska Guest Relation on Dec 25, 2022
Dear Barry, Thank you very much for your recent stay at our Living Hotel Das Viktualienmarkt and for sharing your experiences with us.I deeply regret that we did not meet your expectations regarding our rooms and rooms equipment.The entire team and I would like to deeply apologize for all the inconveniences that occurred.I would like kindly to inform you that in total we dispose of 6 different room categories, which differ in terms of design, size and views. All our rooms have an AC.Please let us know by the next time, if you have any extra wisches or questions. With a pleasure we will assist you. I am aware of the fact that we are unable to remove your recent experience, therefore we do hope you might consider giving us a second chance in order to convince you that we can do it in a better wayBest regards from Munich,Dariia PetrovskaGuest Relation