Superior Double or Twin Room | Premium bedding, down comforters, Select Comfort beds, minibar

Reviews of Eden Hotel Wolff

Eden Hotel Wolff
Arnulfstr. 4, Munich, BY

Reviews

9.2

Wonderful

Rating 10 - Excellent. 680 out of 1037 reviews" "
Rating 8 - Good. 272 out of 1037 reviews" "
Rating 6 - Okay. 61 out of 1037 reviews" "
Rating 4 - Poor. 16 out of 1037 reviews" "
Rating 2 - Terrible. 8 out of 1037 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service
Stayed 2 nights in Mar 2024
Response from Carola Bumann, PR/Marketing on Mar 21, 2024
Thank you very much for giving us full points and for your kind comment. We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was awesome. The staff was friendly, the room was comfortable, and the breakfast was awesome!
Stayed 7 nights in Dec 2023
Response from Carola Bumann, PR/Marketing on Mar 21, 2024
Thank you very much for your excellent feedback and for your kind words! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 Excellent

Dwight

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I like to stay next to the main train station when I travel abroad because it’s convenient and you don’t have to haul your bags or take a taxi to get to your hotel. But train station hotels can have the problem of noise, bad environment and iffy quality. Not the Eden Hotel Wolff. It’s quiet, nice staff and rooms, and a really nice breakfast restaurant and buffet. You are near all the big sights, and all the city’s transport options are right there. What could be better?
Stayed 3 nights in Mar 2024
Response from Carola Bumann on Mar 21, 2024
Thank you very much for giving us full points and for your very kind comment. We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 Excellent

Junxin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay
Stayed 5 nights in Mar 2024
Response from Carola Bumann, PR/Marketing on Mar 15, 2024
Thank you very much for your excellent feedback! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 Excellent

Maria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice rooms and so close to the train station. very easy to get to the rest of the city
Stayed 2 nights in Mar 2024
Response from Carola Bumann, PR/Marketing on Mar 14, 2024
Thank you very much for giving us full points and for your kind comment. We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 Excellent

Laurel Annette, Ryde

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a good location. Staff were all very helpful and friendly
Stayed 3 nights in Mar 2024
Response from Carola Bumann, PR/Marketing on Mar 14, 2024
Thank you very much for your excellent feedback! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Everything!!!
Stayed 6 nights in Mar 2024
Response from Carola Bumann, PR/Marketing on Mar 14, 2024
Thank you very much for your excellent feedback! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 Excellent

Christine Beryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elegant, very clean and well- managed, comfortable and spacious room. Attached restaurant provided excellent breakfast and service. Dinner menu was adequate and good quality. Lovely lounge bar with log fire. We would have benefitted from tea and coffee making facilities in the room Also, there was no disposal bag for sanitary products. Our stay was excellent and staff were helpful and caring especially during our illness.
Stayed 7 nights in Feb 2024
Response from Carola Bumann, PR/Marketing on Feb 29, 2024
Thank you very much for your excellent feedback and for your kind and helpful comment! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 Excellent

James Leslie

Liked: Staff & service
Very nice hotel, friendly and efficient staff. The only thing I would have liked is coffee making facilities in the room.
Stayed 7 nights in Feb 2024
Response from Carola Bumann, PR/Marketing on Feb 28, 2024
Thank you very much for your excellent feedback! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 Excellent

Valentina, Toronto

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds are extremely comfortable. Rooms are specious and breakfasts is excellent.
Stayed 1 night in Feb 2024
Response from Carola Bumann, PR/Marketing on Feb 28, 2024
Thank you very much for your excellent feedback and for your kind comment! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 Excellent

mark

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful, breakfast buffet was very good and included in my rate, welcome drink in the lounge was a nice perk after a long travel day. Shower had good pressure. Bed was comfortable. I was on the 7th floor and was quiet.
Stayed 5 nights in Feb 2024
Response from Carola Bumann, PR/Marketing on Feb 28, 2024
Thank you very much for your excellent feedback and for your kind comment! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

8/10 Good

Steve

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly remodeled. Great location close to everything, main station, old city. Staff was friendly and helpful.
Stayed 1 night in Feb 2024
Response from Carola Bumann, PR/Marketing on Feb 22, 2024
Thank you very much for your positive feedback! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to train station.
Stayed 3 nights in Feb 2024
Response from Carola Bumann, PR/Marketing on Feb 22, 2024
Thank you very much for giving us full points. We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 Excellent

Ricardo

Traveled with partner
Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023
Response from Carola Bumann, PR/Marketing on Jan 19, 2024
Thank you very much for giving us full points. We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 Excellent

Donald

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This is an excellent property in which to stay if you wish to visit and enjoy Munich.
Stayed 7 nights in Dec 2023
Response from Carola Bumann, PR/Marketing on Jan 19, 2024
Thank you for your excellent feedback and your appreciating words. It was a pleasure to have you staying with us again. We are looking forward to your next visit.

8/10 Good

Mercedes

Traveled with partner
Liked: Staff & service
Nice hotel
Stayed 7 nights in Dec 2023
Response from Carola Bumann, PR/Marketing on Jan 19, 2024
Thank you very much for your positive feedback! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 Excellent

Gabriel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was ultra friendly and helpful. Hotel has an excellent location with close proximity to the old city center and the rail station. Breakfast was great. I’d highly recommend.
Stayed 6 nights in Dec 2023
Response from Carola Bumann, PR/Marketing on Jan 19, 2024
Thank you very much for your excellent feedback and for your kind words! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 Excellent

Ching-Pu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I had a fantastic stay with Eden Hotel Wolff. 10/10 experience! The hotel's location was perfect, just right outside Munich Central Station and close to most major tourist attractions. The hotel service of front desk and restaurant staffs was exceptional. We would like to express our sincerest appreciation to Dominico, Chief Concierge who went above and beyond to help us secure day tour to Schloss Neuschwanstein during busy Christmas season. Also, we strongly recommend its breakfast buffet, it was amazing and had great selections. Anyhow, we would like to thank Eden Hotel Wolff for giving us an amazing Munich experience.
Stayed 13 nights in Dec 2023
Response from Carola Bumann, PR/Marketing on Jan 19, 2024
Thank you very much for your excellent feedback and for your appreciating words for the work of our team. We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel but no tea/coffee in room was a bit poor.
Stayed 7 nights in Dec 2023
Response from Carola Bumann, PR/Marketing on Jan 19, 2024
Thank you very much for your positive feedback! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. Please note that it is possible to lend a kettle during your stay. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 Excellent

David

Stayed 2 nights in Dec 2023
Response from Carola Bumann, PR/Marketing on Jan 19, 2024
Thank you very much for your excellent feedback! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 Excellent

Stanton M

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great, clean and comfortable. The staff was friendly and very helpful. They assisted us with transportation tickets and excursion bookings. The food at the resteraunt was excellent.
Stayed 2 nights in Dec 2023
Response from Carola Bumann, PR/Marketing on Jan 19, 2024
Thank you very much for your excellent feedback and for your kind comment! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Carola Bumann, PR/Marketing on Jan 19, 2024
Thank you very much for giving us full points. We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 Excellent

Jayson

Stayed 4 nights in Dec 2023
Response from Carola Bumann, PR/Marketing on Jan 19, 2024
Thank you very much for your excellent feedback! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

8/10 Good

Jiyoung, New York

Stayed 6 nights in Dec 2023
Response from Carola Bumann, PR/Marketing on Jan 19, 2024
Thank you very much for your positive feedback! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 Excellent

Tiffanie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Carola Bumann, PR/Marketing on Feb 22, 2024
Thank you very much for giving us full points. We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

8/10 Good

sebastien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is super clean and the staff friendly. The hotel is really near from the train station. The hotel looks a little bit old and « sad » but it was a good hotel for my stay. It’s also at a walkable distance from the city center (10 minutes).
Stayed 3 nights in Dec 2023
Response from Carola Bumann, PR/Marketing on Dec 21, 2023
Thank you very much for your positive feedback! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

8/10 Good

Anton, Teddington

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
Our go to for short break in Munich. Unfortunately we were not informed of building works in the hotel and on the floor we were on. Staff are excellent very welcoming. The bar lounge is great and the team there are always helpful. New restaurant is much improved look! While visiting make a point to walk to Augustiner Keller just up the road a great local food experience!
Stayed 2 nights in Dec 2023
Response from Carola Bumann, PR/Marketing on Dec 21, 2023
Thank you very much for your positive feedback. We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. It was some years ago that you stayed with us and we are very happy that you choose our hotel again for your stay in Munich. We regret that you felt disturbed by some building works, but hopefully not too much. The working hours are restricted, but some works unfortunately cause more noise than others. Of course, we try to take care that the rooms in closer vicinity are not occupied. We hope that we will have the chance to welcome you again if you travel to Munich next time and thank you for your recommendation.

10/10 Excellent

Charles

Stayed 2 nights in Dec 2023
Response from Carola Bumann, PR/Marketing on Dec 21, 2023
Thank you very much for giving us full points. We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 Excellent

Margo

Liked: Cleanliness, staff & service, property conditions & facilities
Home away from home. Staff could not have been more helpful. We loved this hotel and its location.
Stayed 3 nights in Dec 2023
Response from Carola Bumann, PR/Marketing on Dec 21, 2023
Thank you very much for giving us full points and for your comment that shows us that we are doing a good work if people feel at home with us. We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the breakfast outshine all others. The location is right across from the train station and just down the street from the Christmas markets.
Stayed 3 nights in Dec 2023
Response from Carola Bumann, PR/Marketing on Dec 21, 2023
Thank you very much for your excellent feedback and for your appreciation for the work of the hotel team! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Carola Bumann, PR/Marketing on Dec 21, 2023
Thank you very much for giving us full points. We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 Excellent

Andrea

Liked: Amenities
Excellent location. Across from train station, 1 block from travel bureau & hop on/off buses and 7 minute walk to main square / glockenspiel.
Stayed 2 nights in Nov 2023
Response from Carola Bumann, PR/Marketing on Dec 21, 2023
Thank you very much for your excellent feedback and for your kind comment! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 Excellent

Nick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an international hotel with primarily foreign guests. The rooms are large and the breakfast was amazing. We always include the breakfast in Germany as they never disappoint. Very close to the main train station and convenient for walking to the main sights. The price was very reasonable and less than other hotels we booked in Munich and Nuremberg.
Stayed 1 night in Dec 2023
Response from Carola Bumann, PR/Marketing on Dec 21, 2023
Thank you very much for your excellent feedback and for your kind words! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 Excellent

Harold

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, nice staff, spacious room and bathroom.
Stayed 4 nights in Dec 2023
Response from Carola Bumann, PR/Marketing on Dec 11, 2023
Thank you very much for your excellent feedback and for your kind words! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 Excellent

Howard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Funtime in Munich
This hotel had every you would want in a hotel. Check-in and check-out was very easy. ALL the staff were friendly. The hot water was hot, the hairdryer worked very well for a European hotel. The breakfast was good. The hotel was centrally located to catch some tourist excursions and walk into old town. Transportation to the hotel was easy by bus or rail from the airport. Taxi stand next to the hotel. Hotel staff gave good recommendation for German restaurant. The price was very reasonable and we stayed for a week.
Stayed 7 nights in Dec 2023
Response from Carola Bumann, PR/Marketing on Dec 21, 2023
Thank you very much for your excellent feedback and for your kind and detailed comment! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 Excellent

Fiona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Carola Bumann, PR/Marketing on Dec 11, 2023
Thank you very much for giving us full points. We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 Excellent

Ian

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Carola Bumann, PR/Marketing on Dec 11, 2023
Thank you for your excellent feedback showing us that you spent a pleasant time with us and have been satisfied with our services. We hope that we may welcome you again during yor next trip to Munich and thank you for your recommendation.

8/10 Good

IDA

Traveled with family
Liked: Cleanliness, staff & service
M
Stayed 2 nights in Dec 2023
Response from Carola Bumann, PR/Marketing on Dec 11, 2023
Thank you for your positive feedback showing us that you spent a pleasant time with us and have been satisfied with our services. We hope that we may welcome you again during yor next trip to Munich and thank you for your recommendation.

10/10 Excellent

Barbara Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast at the hotel was delicous with lots of choices. Its location was great for me as I traveled to different Christmas Markets using the German Rail System.
Stayed 7 nights in Nov 2023
Response from Carola Bumann, PR/Marketing on Dec 11, 2023
Thank you very much for your excellent feedback and for your kind words! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 Excellent

Rosanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They always welcome me back, very pleasant staff. Love to stay there
Stayed 2 nights in Dec 2023
Response from Carola Bumann, PR/Marketing on Dec 11, 2023
Thank you for your excellent feedback and your kind words. It was a pleasure to have you staying with us again. We appreciate very much your loyalty to our hotel and hope that we may welcome you soon again.

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Carola Bumann, PR/Marketing on Dec 11, 2023
Thank you very much for giving us full points. We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

6/10 Okay

Megan

Traveled with group
Disliked: Staff & service
Older property.
Response from Carola Bumann, PR/Marketing on Feb 5, 2024
Thank you for your feedback on your stay with us. We are glad that you have been generally satisfied with our services, but we regret that you obviously missed certain services and that we could not convince you completely with our services. If there have been special incidents your impression is based on please let us know as this would be very helpful for us to make improvements and to avoid mistakes in the future.Although our property has a long tradition, we attach great importance to keeping our hotel up to date through regular renovations. A traditional hotel is not the same as an outdated hotel. We would appreciate to welcome you during your next stay in Munich to convince you of our services then.

10/10 Excellent

Kirsty

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel in a great location
I stayed here when visiting the Christmas markets this year. The location is great - right next to the main train station and around a 10 min walk from Marienplatz. We had 2 rooms on the 5th floor - they were amazing. Really spacious, clean and comfortable. Breakfast was excellent. This is my 4th stay at this hotel and I love it every time.
Stayed 1 night in Dec 2023
Response from Carola Bumann, PR/Marketing on Dec 11, 2023
Thank you very much for giving us full points and as well for your very friendly and detailed comment. We are very glad that you again spent a pleasant time in our hotel and that you have been satisfied with our services this time as well. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 Excellent

Donald

Traveled with group
Liked: Cleanliness, staff & service, amenities
An excellent hotel conveniently situated in the centre of Munich.
Stayed 7 nights in Nov 2023
Response from Carola Bumann, PR/Marketing on Dec 21, 2023
Thank you very much for giving us full points. We are very glad that you spent a pleasant time in our hotel this time as well and we are looking forward to welcoming you soon again.

10/10 Excellent

Colin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent, the team in the breakfast area led by Herr Kuchi and Gabriel worked so hard, provided anything that was asked for and managed smiles at all times. Maxi and others in bar offered a prompt and efficient service. Farida, Steffie and all the front desk were just amazing. Will certainly stay again.
Stayed 4 nights in Dec 2023
Response from Carola Bumann, PR/ Marketing on Dec 11, 2023
Thank you for 5 stars and for your outstanding appreciating comment for our work and service. A big thank you for this from the EHW Team! For us it is always a pleasure to have you staying with us and we are looking forward to your next visit.

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Extremely convenient location with a good cafe attached.
Stayed 3 nights in Dec 2023
Response from Carola Bumann, PR/Marketing on Dec 11, 2023
Thank you very much for your excellent feedback and for your kind words! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

4/10 Poor

Kyle

Disliked: Staff & service, amenities, property conditions & facilities
The property feels like a fixer upper house. Looks new from afar but once your in it feels stale. Our room was normal sized but the walls were paper thin. I could hear every shower, toilet, conversation, footstep in every direction. The free beverage that we received for being “vips” was a small glass of house wine or a soda. It was expensive for what we got. I wouldn't stay again. If your coming for the Christmas markets I would recommend staying closer to marienplatz.
Stayed 1 night in Dec 2023
Response from Carola Bumann, PR/Marketing on Dec 21, 2023
Thank you for your feedback on your stay with us. We are very sorry that you have not been satisfied with our services and that you left the hotel with a rather negative impression. We take your critical notes seriously and will give a follow-up to the hotel management. We hope that we may have the chance to welcome you again to convince you of our services then.

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel; friendly and helpful staff, lovely bar, and the breakfast was a lovely start to the day. Conveniently located near the Lufthansa Express stop and train station, so either option is available. Just enough distance between the hotel and Marienplatz to not have the noise but also be a quick walk (around 5-15 mins depending how fast you are). Highly recommend
Stayed 4 nights in Nov 2023
Response from Carola Bumann, PR/Marketing on Dec 6, 2023
Thank you very much for giving us full points and as well for our very friendly and detailed comment. We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

10/10 Excellent

Katherine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location & nice accomodations
We enjoyed our stay at Eden Hotel Wolff. The room was a comfortable size with a nice size bathroom. The location can't be beat, right across the street from Munich Hbf (main station). Breakfast was included in our stay and the buffet options were plentiful including cold cuts, cheeses, breads, eggs, brats, etc. The staff was very friendly and helpful, and they welcomed us with a fruit plate in our room because we were celebrating our birthdays.
Stayed 3 nights in Nov 2023
Response from Carola Bumann, PR/Marketing on Dec 6, 2023
Thank you very much for your excellent feedback and for your kind words! We are very glad that you spent a pleasant time in our hotel and that you have been satisfied with our services. We are looking forward to welcoming you soon again and thank you for your recommendation.

8/10 Good

Martin, Galway

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Fine hotel. Good location. Breakfast is good. Have stayed here a few times in the past. Staff were okay, but not very helpful. Seemed rushed and uncaring.
Stayed 1 night in Dec 2023
Response from Carola Bumann, PR/Marketing on Dec 6, 2023
Thank you for your positive feedback showing us that you spent a pleasant time with us and have been satisfied with our services. We regret that you missed occasionnally helpfulness and friendliness. This is of course not our attitude and not the impression we want to leave at our guests. We hope that we may welcome you again during yor next trip to Munich to convince you of our services then.