Ratings based on 1,189 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom wales

Munich christmas markets

Posted Dec 15, 2014
Pros: Location, friendly, very nice hotel at a relatively cheap price
Location: Everything if nearby that you would visit either by train, the sightseeing buses just up the road but for anyone of normal ability you can walk.
December Weekend stay for the munich christmas markets.Perfect location next to train station for airport transfer with bus or train. Short walk to the main shopping area from karlplatz to marienplatz. Also great near the station to explore other areas of munich or to travel to other cities. Hotel very smart and tidy, personally we had a very large room I'm not sure if we were upgraded but for a double it was a lot bigger than previous hotels. Very nice bar and restaurant. Small gym and spa upstairs we never used as such a short trip. We didn't eat breakfast purely cost versus amount we eat for breakfast was not worth it to us but if you like a large breakfast it's reasonable value. Some people have mentioned the area being "seedy" and possibly unsafe , now there are bars nearby so groups of people are about but there's nothing unsafe about the area and I'm not sure what they mean, it's perfectly fine. If I stayed in munich again I'd stay here without hesitation.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Berlin

Traditional bavarian style meets modernity

Posted Dec 15, 2014
Pros: The Kaminbar is very cosy and the cocktails are delicious
Cons: Nothing comes to mind.
Location: Being so near to the main station is very convenient but at the same time the surroundings are not great.
The hotel is conveniently located although the immediate neighbourhood (train station area) is not very pleasant in the evening. The hotel offers a combination of tradition and modern style which is very nice.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Miami

Nice hotel in front of train station

Posted Dec 14, 2014
Pros: The ambience of the restaurant
Cons: Old bathrooms , keeping room reservation deals and friendly concierges !
Location: Just a few steps from the Airportbus stop , very nice underground food shopping .
This hotel is a really beautifull building ! The restaurant is a dream ! Breakfast has a big variety of very good choices ! BUT : I had to fight to get a room like the one I asked and was promised ! After travelling overseas and at my age of 69 years , it was exausting and too much ! But , through all this ordeal , the staff was very friendly . As they were during all my stay ( except the slightly arrogant morning concierge ...) A special praise to house keeping ! To be honest , I don't know if I am going back !
3 out of 5
by A verified travelerfrom Hamburg

Geht so

Posted Dec 14, 2014
Pros: Die Lage, die Bettqualität
Cons: Einheitliche Qualität in der Kundenbetreuung: Einige Mitarbeiter an der Rezeption waren sehr freundlich, andere sehr unfreundlich
IIch hatte ein Eckzimmer, das ruhig, allerdings klein und sehr, sehr dunkel war. Das eigentliche Problem aber bestand darin, dass es in der Decke zwei relativ große Belüftungsgitter gab, die Einblicke in eine Art Schacht ermöglichten. Das Ergebnis war, warme Luft stieg dadurch auf und das Zimmer war nicht warm zu bekommen. Bei einer Außentemperatur von -4 Grad war das recht unangenehm. Als ich das Problem meldete, waren die Damen an der Rezeption nicht überrascht, kümmerten sich sofort und sehr freundlich und statteten das Zimmer mit einem Heizlüfter aus. In dem eh kleinen Zimmer hatte ich das Gefühl, ich sitze unter einem heißen Föhn, der die Luft aufwirbelt und v.a. trocknet. Eine angenehme Wärme war auch dadurch nicht hinzubekommen. Ich habe mich im Hotelzimmer so kurz wie möglich, d.h. nur zum Übernachten aufgehalten.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New York City

great location

Posted Dec 9, 2014
The best hotel ever-great location in walking distance to Marienplatz and the high end shopping streets. Also the hotel staff were very helpful/the room very clean and updated/the food at the breakfast buffet was so beautful tyo look at and so much to choose from-delicious!!! I recommend this hotel 100%.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 8, 2014
Pros: Nice staff, good breakfast selection.
Overall, a nice hotel. The room was really clean, but rather small.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very recommended

Posted Dec 6, 2014
Very close to the Munchen central station and the city core. I will revisit this hotel later.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom birmingham

Great location and excellent value

Posted Dec 5, 2014
Pros: Great room very clean and lovely staff.
Great hotel. Much improved from the last stay. Lovely staff and great room. Lovely bar in the hotel and nice functional restaurant.nperfect location and although near the station in the right side so not so noisy. Would highly recommend as a ace to stay.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Perfect for City Break

Posted Dec 2, 2014
Great location for walking around town and direct S Bann connection to airport. Nice reception/lounge, bar with excellent/efficient bar tenders and welcoming log fire
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Birmingham, UK

Nice Hotel, close to Main Station and Shops

Posted Dec 1, 2014
Pros: Location
Cons: Free WiFi
Location: Main station and transport hub within 50 metres Central shopping area a mere 10 minute walk away. Deutsches Museum, Dachau Concentration Camp & BMW
Friendly welcome and (after pre-arranging) and early check in as I had an early flight Breakfast was good, although there was no toaster! However, a very good choice of good quality food. Room was very clean, warm and quiet. There was no free wifi. For a tourist, nowadays this is essential. I requested a slightly later check out time 1300 instead of 1200. A simple request to Reception - no problem. I will use the Eden again, and soon.