Ratings based on 671 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
89% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from london

Not great...

Posted Jun 26, 2015
Not 4 star quality by any stretch of the imagination - either in terms of facilites, service. On arrival, around lunch time, they were moping the reception, bar, waiting area and dining room, so hotel had nasty, unappetising bleach and dirt smell. Also meant there was nowhere comfortable or appropriate to sit. Surely this is done before guests are likely to be around or arriving (early morning perhaps??). Not a great start. Booked a double and was given a twin - when I pointed out error I had to go back down to reception (with all my bags) where I was given another room... Which also turned out to be a twin and grottier than the first. Ended up back in first room but whole episode took the best part of an hour! Woman at reception, although perfectly nice, didn't seem up to dealing with this. Was told there was no management around until Monday. Strange that they wouldn't have someone senior/more experienced at the weekend in a busy city? Room needed lick of paint/fresh wall paper. Just all seemed tired. One small pillow on bed and no extra one to be found. Usual toiletries - shower caps etc - you had to call reception and request, and shower gel etc was that cheap kind in one bottle attached to wall labeled 'shower gel and shampoo'. Not my idea or experience of 4 star. Did point out how disappointing I found my stay to receptionist on check out and invited manager to get in touch but, one week on and haven't heard a word.
4 out of 5
Recommended
for Everyone
by A verified traveler from Schweinberg

Gutes Hotel mit guter Lage

Posted Jun 25, 2015
Super nah zum Hauptbahnhof und deshalb perfekt um München und Umgebung zu erkunden. Zimmer sind sauber und gut ausgestattet. Absolut empfehlenswert.
3 out of 5
by A verified traveler

Posted Jun 22, 2015
Pros: Location near train station and shops.
Cons: Include breakfast at no additional charge. Sound proof rooms.
On the plus side,hotel is located near the train station and we were able to walk to shops and restaurants. On the negative side, very noisy, location sketchy, no breakfast included and price to purchase is not worth it.
4 out of 5
Recommended
for Everyone
by A verified traveler from TX

Nice hotel near City Center

Posted Jun 20, 2015
Overall the hotel was great for the price, particularly having its own parking garage. The rooms were spacious and had several amenities including iron, blow dryer, fridge, tea pot and even AC. There were several good restaurants nearby. The only negative was the location not being ideal for families with young children.
4 out of 5
Recommended
for Everyone
by A verified traveler from Minneapolis

Posted Jun 15, 2015
We enjoyed the stay. It was really warm while we were there and we had a hard time keeping our room cool. The staff would turn off the AC when we would leave and it would take a long time to cool off.
5 out of 5
Recommended
for Everyone
by A verified traveler

Sehr schönes Hotel

Posted Jun 15, 2015
Waren nur für eine Übernachtung für ein Konzert dort. Empfang und Check in war freundlich und schnell, leider Fenster zur Straße, was etwas laut war sonst gut.
4 out of 5
Recommended
for Everyone
by A verified traveler from Washington State, USA

Hotel Cristal

Posted Jun 9, 2015
Pros: Staff was very helpful with everything and anything I had questions on or things I needed. Location of hotel and parking is excellent.
Cons: New shower curtains.
Location: Walking distance to shopping, eating, and trains. Historical sights all around you without having to catch a train or get transportation .
Staff is excellent and hotel is close to everything. Building and parking is secure. Food is excellent with a wide variety to chose from. Cost is excellent for rooms and parking.
4 out of 5
Recommended
for Everyone
by A verified traveler from England

Clean, comfortable hotel

Posted May 28, 2015
Very quiet room, comfy beds and decent bathroom. Reception staff were extremely helpful. Rooms and hotel all spotless. Great offer on the set price mini bar too! All in all, a very enjoyable few nights.
4 out of 5
Recommended
for Everyone
by A verified traveler from JAPAN

ミュンヘン中央駅に近く観光に出やすい立地

Posted May 24, 2015
コストパフォーマンスに優れたとても良いのホテルでした。 立地、清潔感、快適性どれも値段以上でした。 ホテルの周りはカジノやアダルトショップがありますが、特に気にならない方であればとてもおすすめします。
4 out of 5
Recommended
for Everyone
by A verified traveler from Sverige

God klass på hotell i sämre område

Posted May 12, 2015
Jag och tre grabbar till bodde här under en weekend nu i maj. Vi blev glatt överraskade av den goda standarden som rådde. Härlig entré med bar och restaurang i anslutning till receptionen. Inte i det största laget men det funkar. Baren hade väl det mesta man ville ha även om en del av barpersonalen framstod som lite okunnig inom sitt område, dock trevliga. Frukosten ingick inte utan kostade ca 16-17 euro. Lite saftigt pris men frukosten höll god klass och hade det mesta man kan tänka sig. Rummet kändes fräscht och det städades dagligen. Vi hade dubbelrum. Fanns Tv med ett tjugotal kanaler, dock mest tyskspråkiga. Fanns en rejäl minibar som kylde bra (om man själv vill ställa in grejer där) och det var bra priser på innehållet i den, endast 5 euro för 2 vatten, 2 öl, nån chokladkaka och nötter. Klart överkomligt pris. Wi-fi fungerade bra, dock kostade även det 4 euro per dag. Man kunde ha 2 eller 3 telefoner/surfplattor på samma användare vilket var bra. Hotellets fördel men ändå nackdel var läget. Det var nära till det mesta man ville se i centrum..bara något hundratal meter från tågstationen. Dock var området på denna del av stationen den något sämre. Var mycket tiggare på gatan, trottoarerna kändes smutsigare här. Runt hörnet låg diverse casinon och strippklubbar. Prostituerade var inte ovanligt att se utanför hotellets ingång. Fanns nån Lidl-butik rakt över gatan om man ville köpa det nödvändigaste, dock inte det bästa sortimentet. På det stora hela ett prisvärt hotell.