Ratings based on 257 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
96% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from florida

Hotel visits

Posted Jun 15, 2015
Pros: Friendly staff
Visiting The Excelsior Hotel is an annual visit - close to the Bahnhof, shops and restaurants.
Comment from Hotel Management
Jun 18, 2015 by Julia S, Hotel Management
Dear Louise, Thank you for your very good rating and your nice comment. It is great that you have chosen our hotel again and we all hope to seeing you again soon. Best regards from Munich Julia Sprung (Quality Manager) and the team of the Hotel Excelsior
5 out of 5
Recommended
for Everyone
by A verified traveler from Qld, Australia

Great location to everything.

Posted Jun 9, 2015
Pros: Proximity to everything, staff and condition of the hotel and room.
Cons: Soundproof the windows to stop street noise.
Location: Opposite train station and very close to hop on hop off bus stop. Easy walking to old town and pedestrian mall and shops.
Hotel is located close to the central train station, and within easy walking distance of the old town and the pedestrian shopping area. Room was great and staff were very helpful and pleasant.
Comment from Hotel Management
Jun 18, 2015 by Julia S, Hotel Management
Dear Jo, Thank you for your kind words especially on our staff. I am pleased you rate your room very high and enjoyed our central location. We hope to seeing you again and remain until then with best regards from Munich Julia Sprung (Quality Manager) and the team of the Hotel Excelsior
5 out of 5
Recommended
for Everyone
by A verified traveler from Kansas

This Hotel is with in walking distance to all.

Posted Jun 6, 2015
Pros: Closeness to City Center.
Cons: Nothing. It had everything you could ask for. May be better weather but I thinks its was out of the Hotels control.
Location: It's a 5 minute walk down thru the subway to City Center. The Rail Road Central Station in 1 block whic was great for our day trip to Bavaria.
We stay 4 nights at this wonderful place. Our room did not have AC but we did not need it so if you book a room make sure it has AC if you are there in hot weather. You can walk to City Center and the train station is so close for bus tours and subway it makes you stay so easy.
Comment from Hotel Management
Jun 8, 2015 by Julia S, Hotel Management
Dear Diane, I truly appreciate your kind words on our hotel and I am very happy that you enjoyed staying with us. How nice you felt also very comfortable with our convenient location in Munich. We hope you will give us another chance to welcoming you back. Best regards from Munich Julia Sprung (Quality Manager) and the team of the Hotel Excelsior
3 out of 5
Recommended
for Business Travelers
by A verified traveler from NJ

Convenient but very old

Posted Jun 4, 2015
Pros: Location
Cons: Bedding
I stayed overnight at this hotel for a morning meeting at Munich. The hotel is at a very convenient location. It was a bit pricey and very old. The room was clean but very small and things were a bit dated.
Comment from Hotel Management
Jun 8, 2015 by Julia S, Hotel Management
Dear TK, Thank you for your review. It is great you felt very comfortable with our central location. On the other hand I very much regret, if we could not meet your expectation on our hotel entirely. Nevertheless we all hope you will give us another chance to welcoming you back. Best regards. Julia Sprung (Quality Manager) and the team of the Hotel Excelsior
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 25, 2015
Great hotel and very helpful staff - in a great location to walk to most sights in Munich.
Comment from Hotel Management
Jun 8, 2015 by Julia S, Hotel Management
Dear Rob, Thank you for your kind words especially on our staff. How nice to hear you felt very comfortable staying with us and we all hope to seeing you again very soon. Best regards. Julia Sprung (Quality Manager) and the team of the Hotel Excelsior
5 out of 5
Recommended
for Everyone
by A verified traveler

Front desk people were amazing.

Posted May 22, 2015
Was on trip for two weeks stayed in four different hotels this was by far best hotel.
Comment from Hotel Management
May 29, 2015 by Julia S, Hotel Management
Dear guest, Many thanks for your praising words and the related very positive feedback on our reception staff. Happily I will forward your comment to our team and we all hope to seeing you again soon. Best regards Julia Sprung (Quality Manager) and the team of the Hotel Excelsior
4 out of 5
Recommended
for Everyone
by A verified traveler from TOKYO

便利な立地のホテル

Posted Apr 14, 2015
Pros: 駅から近い
Cons: 朝食の種類が少なめ。
部屋が広く駅からも近いので、便利。 市の中心までもブラブラ歩いて行ける距離。 スタッフがフレンドリー
Comment from Hotel Management
May 29, 2015 by Julia S, Hotel Management
Dear suzuna, Thank you for your kind words. I am pleased that you enjoyed the convenient location of our hotel and rate our staff very high. We hope to seeing you again and remain best regards from Munich. Julia Sprung (Quality Manager) and the team of the Hotel Excelsior
5 out of 5
Recommended
for Everyone
by A verified traveler from Luverpool

Great Hotel close to everything

Posted Mar 31, 2015
Booked a junior suite and wasn't disappointed. Room and staff were brilliant. Everything in mini bar just 1 euro which is very unique.
Comment from Hotel Management
Apr 7, 2015 by Julia S, Hotel Management
Dear Steve, Thank you for your great review. It is wonderful to hear that you enjoyed your junior suite and that our services came to your satisfaction. We hope to seeing you again soon and remain until then with best regards from Munich Julia Sprung (Quality Manager) and the team of the Hotel Excelsior
4 out of 5
Recommended
for Business Travelers
by Luigi Junior

This traveler left a rating score only Posted Mar 29, 2015 on Hotels
3 out of 5
Recommended
for Business Travelers
by Morten

This traveler left a rating score only Posted Mar 19, 2015 on Hotels