Ratings based on 1,223 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom roma

bell'albergo

Posted May 27, 2015
Pros: camere
Cons: alcuni barman
bell'albergo ma parte del personale poco disponibile
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel very central

Posted May 25, 2015
Our stay at the hotel was almost perfect. Location is very centra and as soon as you step through the entrance you forget that the area around the central station can be a bit rough. Then everything in the hotel was perfect and it is very highly recommended.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 25, 2015
Pros: Esta cerca del centro aunque el barrio no es muy agradable
Cons: Largas colas para hacer el check in/out
Location: El barrio no es muy bonito, aunque el hecho de tener la estación de tren en frente es muy comodo
La habitación muy grande, moderna y comoda. El baño perfecto.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Sunderland

Lovely hotel but ....

Posted May 25, 2015
Pros: Quality of rooms, staff and facilities
Cons: Nothing
Location: All things you want to do in Munich are close by but you do have to pass thro a somewhat threatening area to get to them
This is a first rate hotel next to the hauptbahnhof which is very handy but you have to pass through a dodgy couple of hundred yards each time you head for main attractions of the city.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Düsseldorf

Zentral am Hbf gelegenes Hotel m. guter ÖPNV Anbin

Posted May 24, 2015
Pros: Zentrale Lage
Cons: Erklärung, warum nochmals trotz bereits bezahlten und hinterlegten Daten Zimmerei Kreditkarte benötigt wurde.
Location: Hbf, in der Nähe ist erst mal nur Bahnhofsviertel mit allem was man aus großen Städten kennt. Die Innenstadt ist aber schnell erreicht.
Wir haben dieses Hotel wegen seiner zentralen Lage und seiner guten ÖPNV Anbindung gewählt, da wir zum Konzertbesuch im Olympiapark in der Stadt waren. Die zentrale Lage ist sehr von Vorteil, wenn man sich mit öffentlichen Verkehrsmitteln durch die Stadt bewegt. Auch sind alle Verbindungen zum Flughafen (Lufthansa-Bus und S-BAhn) in absoluter Nähe. Das Zimmer war eine Kategorie über dem gebuchten Superior Zimmer, war aber den Aufpreis nicht unbedingt wert. Das Personal war stets freundlich und hilfsbereit, allerdings hat mich die nochmalige Vorlage der Kreditkarte am Empfang etwas verstimmt, da bereits alles bezahlt und hinterlegt war. Eine Erklärung wurde mir dazu nicht gegeben. Das ist für mich inakzeptabel.
2 out of 5
by A verified travelerfrom Qatar

Does not deserve a 5 star rank

Posted May 23, 2015
There was no one to pick up my luggage prior to check in. The bed sheets were dirty and the lobby is cheap.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom london

Convenient comfortable and friendly hotel

Posted May 23, 2015
Lovely room with everything I could need including gown and slippers. Good pool and spa facilities I felt at home. A few minor points were soap wrapper left in bathroom on my arrival and breakfast order card not being replaced every day so I had to ring to get one twice. Our order at the bar got forgotten but staff were very apologetic once reminded. Usually had attentive service and lovely staff. Very comfortable stay -would come again.
2 out of 5
by A verified traveler

Posted May 21, 2015
Cleaniness was at very low level I've ever seen in hotels
4 out of 5
Recommended
for Everyone
by A verified travelerfrom danmark

Dejligt hotel

Posted May 12, 2015
Meget tæt på Hovedbanegården og tæt på dejlige og hyggelig strøg med gode butikker.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom NYC

Excellent

Posted May 10, 2015
Pros: Location, room but above all - Service !
Cons: The fast dial buttons on the phone in the room didn't seem to be set up correctly.
Received personalized service. The front desk was very nice and professional. The room itself was perfect with excellent amenities. Booked the spa - that took care of the jet lag. The concierge services were excellent with good guidance for local bars. I 'll definitely visit again. I was unsure of parking services at the hotel given the location but that turned out to be a non-event. The valets at the front door were superb. I didn't use in-room dining to comment.