This was my first stay at this hotel, although I've been to Munich many times and have lived in Germany (hence speaking fluent German). The place is a bit out of the center, which is easily reachable by metro, and has an attractive appearance. The room to which I was initially assigned was exquisitely appointed. I say "initially," however, because even though I requested in writing and upon check-in a QUIET room, I was put in a room that could not have been noisier starting at 7:00 a.m. due to construction/drilling next to its main window! I asked to have another room, and the woman at the reception was kind enough to let me use a hotel flat (uncleaned until later in the day, however). That was ok, although somewhat chilly and the cable TV got few of the listed channels. Upon check-out, the same lady had a hard time processing my credit card info, which almost led me to missing my train connection. MOST IMPORTANT, THOUGH, WAS THE COMPLETE ABSENCE OF MASK-WEARING BY EVERYONE AT THE RECEPTION, A PERILOUS BEHAVIOR DURING THE COVID-PANDEMIC, ESPECIALLY IN GERMANY, WHERE MASK-WEARING AND OTHER MITIGATION MEASURES ARE DE RIGEUR. I FOUND THIS SHOCKING AND SOMETHING THAT POTENTIALLY PUTS BOTH HOTEL STAFF AND GUESTS (even if vaccinated) AT RISK!