Arrived earlier than check in opened, my colleague at a seperate desk to me. He was offered a room, no extra check in cost and no security charge to pay. I was first off of all offered a check in, then this was taken away and i was offered a early check in for €45. I said no and was then told i must pay a €50 security charge.
Hotel was okay, seemed pretty overrun at times, maybe cause of Oktoberfest.
THe spa area is very small, and the sauna and steam room were not very hot