Ratings based on 269 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
89% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom verona

capodanno a monaco

Posted Jan 9, 2015
siamo stati 3 notti, dal 31 al 3, ci siamo trovati bene, camere pulite, accoglienti e buon servizio, colazione ricca e molto buona, unico aspetto negativo connessione internet gratuita solo per le prime 24 ore. metropolitana a 10 minuti a piedi
5 out of 5
Recommended
for Everyone
by A verified traveler

Klein aber fein

Posted Jan 4, 2015
Sehr nettes Hotel Bus und u Bahn in der nähe sehr gut um in die stadt zu kommen. Viele einkauft Möglichkeiten jederzeit wieder
Comment from Hotel Management
Jan 8, 2015 by GuestRelation, Hotel Management
Lieber Gast, vielen Dank für Ihr positives Feedback. Es freut uns sehr, dass Sie einen angenehmen Aufenthalt im Rilano Hotel München hatten. Es würde uns sehr freuen, Sie bald wieder in einem unserer Rilano Hotels & Resorts begrüßen zu dürfen. Herzliche Grüße, Ihr Rilano Hotels & Resorts Team
Comment from Hotel Management
Jan 8, 2015 by GuestRelation, Hotel Management
Lieber Gast, vielen Dank für Ihr positives Feedback auf Expedia. Es freut uns sehr, dass Sie einen angenehmen Aufenthalt im Rilano Hotel München hatten. Es würde uns sehr freuen, Sie bald wieder in einem unserer Rilano Hotels & Resorts begrüßen zu dürfen. Herzliche Grüße, Ihr Rilano Hotels & Resorts Team
2 out of 5
by A verified travelerfrom Beverly Hills

Don't stay there!!!!!!!

Posted Nov 22, 2014
Horrible room. Hotel was overbooked but instead of upgrading me they downgraded me into a terrible closed size room that stank.
Comment from Hotel Management
Dec 12, 2014 by GuestRelation, Hotel Management
Dear Guest, thank you for your feedback. We are really sorry that you were not completely satisfied with your stay. You may be assured that customer satisfaction will remain the top priority in our hotel. We would be happy to welcome you in one of our Rilano Hotels & Resorts in the next future and convince you of our good service standards. Your Rilano Hotels & Resorts Team
4 out of 5
Recommended
for Families
by A verified traveler

Modernes Hotel

Posted Nov 10, 2014
Pros: Das Personal, der Service
Location: Außerhalb der Stadt
Ideal für eine Städtereise Wir waren nur eine Nacht im Hotel und sind eigentlich nur zum Schlafen dort gewesen, dafür war es ideal. Mehr kann ich nicht dazu sagen!
Comment from Hotel Management
Dec 13, 2014 by GuestRelation, Hotel Management
Lieber Gast, wir freuen uns sehr, dass Sie einen schönen Aufenthalt im Rilano 24/7 München hatten. Es würde uns sehr freuen, Sie bald wieder in einem unserer Rilano Hotels & Resorts begrüßen zu dürfen. Ihr Rilano Hotels & Resorts Team
4 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Oct 31, 2014 on Hotels.com
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Great Deal

Posted Oct 21, 2014 on Hotels.com
Fairly well located, beautifully kept, and overall a very good value for the price.
Comment from Hotel Management
Jan 8, 2015 by Manager, Hotel Management
Dear Guest Thank you very much for your nice comment on Expedia. We are very happy that you were really satisfied with your stay at our Rilano Hotel Munich It would be nice to welcome you in one of our Rilano Hotels & Resorts in the next future. You’re Rilano Hotels & Resorts Team
2 out of 5
by A verified traveler

This hotel is a rip off

Posted Oct 10, 2014
Pros: The helpful staff.
Cons: Get a minibar for the rooms and don't charge 18 euro for breakfast.
Location: It is near Olympiapark.
The hotel staff are really nice, but the hotel is fairly pricey and did not even have a minibar in the room. Also, the breakfast is 18 euro. It was nothing fancy, just fruit, juice and scrambled eggs. That is highway robbery to charge 18 euro for a breakfast that isn't even buffet style.
Comment from Hotel Management
Oct 19, 2014 by GuestRelation, Hotel Management
Dear David, thank you for your feedback. We are really sorry that you were not completely satisfied with your stay. You may be assured that customer satisfaction will remain the top priority in our hotel. We take your feedback very seriously and will take steps in order to find a solution very soon. We would be happy to welcome you in one of our Rilano Hotels & Resorts in the next future and convince you of our good service standards. Your Rilano Hotels & Resorts Team
Comment from Hotel Management
Oct 19, 2014 by GuestRelation, Hotel Management
Dear David, thank you for your feedback. We are really sorry that you were not completely satisfied with your stay. You may be assured that customer satisfaction will remain the top priority in our hotel. We take your feedback very seriously and will take steps in order to find a solution very soon. We would be happy to welcome you in one of our Rilano Hotels & Resorts in the next future and convince you of our good service standards. Your Rilano Hotels & Resorts Team
4 out of 5
Recommended
for Personal Event
by Somyungfrom vienna

Clean

Posted Oct 10, 2014 on Hotels.com
it waa really comfortable, clean, and i liked their service. but it is littlem bit far away from the main part of Municj
Comment from Hotel Management
Jan 3, 2015 by Manager, Hotel Management
Dear Somyung, thank you very much for your nice comment at hotels.com. We are very happy that you were really satisfied with your stay at our Rilano Hotel in Munich. It would be nice to welcome you in one of our Rilano Hotels & Resorts in the next future, maybe the Rilano Hotel 24/ 7 City which is situated close to Marienplatz. Your Rilano Hotels & Resorts Team
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Lund, Sweden

Modern hotel in a central business area

Posted Oct 8, 2014
Pros: The room I had was quiet, clean and the bed very comfortable.
Cons: I wish I had a mini-bar in my room.
Location: Great location near centre, with easy access to the public transportation and grocery shops.
I stayed at Rilano during a 7-day business trip. I was satisfied with both the hotel and location. Easy to reach the U6 metro line between downtown and the Garching scientific campus. During my stay I did not have time for proper meals. Fortunately, there is a small shopping centre nearby, which features a bakery shop, and the REWE and Penny supermarkets (open at 7 am!).
Comment from Hotel Management
Oct 19, 2014 by GuestRelation, Hotel Management
Dear Irina, thank you very much for your nice comment on Expedia.com. We would be happy to welcome you in one of our Rilano Hotels & Resorts in the next future. Your Rilano Hotels & Resorts Team
Comment from Hotel Management
Oct 19, 2014 by GuestRelation, Hotel Management
Dear Irina, thank you very much for your nice comment on Expedia.com. We would be happy to welcome you in one of our Rilano Hotels & Resorts in the next future. Your Rilano Hotels & Resorts Team
3 out of 5
Recommended
by JMWfrom California, USA

Have stayed here several times

Posted Oct 6, 2014 on Hotels.com
I've stayed at this hotel several times during the past three years, and unfortunately have seen a bit of the polish & luster of this hotel tarnish during this time. Three years ago I would have given this hotel 4+ stars, but now can only honestly give it 3 stars. During our recent stay we experienced (1) A rather apathetic hotel staff. They acted almost as if they were bothered with any request or question, and had to go out of their way to act on your request. (2) Several minor things in our room were broken and never addressed. (3) We had reserved a "superior" room, but got a "regular" room - also never addressed by the staff. However, I would not dissuade anyone from staying here, as the rooms are generally clean and the hotel has a lot of onsite amenities. Regarding the location of the property - it's on the very north side of Munich and not near any tourist areas. If you don't have a car with you: The subway station is only about a 10 minute walk away, and there always seem to be taxis queued up out front, so getting around is fairly easy.
Comment from Hotel Management
Jan 7, 2015 by Manager, Hotel Management
Dear JMW Thank you very much for your comment on Expedia. We are very sorry that you were not completely satisfied with your stay at our hotel. You may be assured that customer satisfaction will remain the top priority in our hotel. We would be very happy to welcome you in one of our Rilano Hotels & Resorts in the next future and convince you of our good service standards. You’re Rilano Hotels & Resorts Team.