Ratings based on 891 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Bogotá, COLOMBIA

A convenient location

Posted Jan 8, 2015
Located close to the Central Station [Hauptbanhof] this hotel offers good options to walk to the ciy tdowntown and to very interesting places. Munich is a very handful city and from the Sofitel you can ho easily almost to everywhere... The breakfast at the hotel is delicious, with many options. And the service down there is fantastic.
Comment from Hotel Management
Jan 9, 2015 by KHerrmann, Hotel Management
Dear Vladimir, Thank you for this great feedback. I gladly shared it with the whole team! Best regards Katja Herrmann Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Sofitel Munich

Posted Jan 7, 2015
Great location, next to the train station. Easy to walk to central Munich or to get on local transport to get to anywhere. Nice clean rooms, good facilities,
Comment from Hotel Management
Jan 10, 2015 by KHerrmann, Hotel Management
Dear guest, Thank you for sharing. It was apleasure having you here. Best regards Katja Herrmann Hotel Manager
5 out of 5
Recommended
for Couples
by A verified travelerfrom UK

Superb hotel close to the station

Posted Jan 6, 2015
Pros: Clean, luxurious,functional, good stuff ...etc.
Cons: It would be nicer that breakfast isn't that expensive.
Location: Beside central station. Lots of shops and restaurant nearby.
It was a convenient and really comfortable hotel. I would like to use this hotel again in the future.
Comment from Hotel Management
Jan 10, 2015 by KHerrmann, Hotel Management
Dear Ron, Thank you for sharing. I am already looking forward to welcoming you back at Sofitel Munich Bayerpost. Best regards Katja Herrmann Hotel Manager
3 out of 5
by A verified travelerfrom Germany

A dark and poorly lit hotel

Posted Jan 4, 2015
Pros: Location.
Cons: Décor - lighten the place up a bit. Like being in a dungeon. Really.
From the moment we arrived, my wife and I were impressed by how poorly lit the hotel was and how dark and dismal the furnishings and colors were. Hard to see this as a 5 star hotel. Location is good near train station BUT the area around is "interesting" at best. Room layout was not good. Desk against the window behind the curtain line. Mattresses sagged toward the outside of the bed. Room décor always very dark. In the fitness center, very nice staff, but again, a very poorly lit and dark spa and pool area. Almost creepy at times. On the other hand, ALL of the staff was very nice and helpful. Great personnel. The only real positive piece of the hotel.
Comment from Hotel Management
Jan 9, 2015 by KHerrmann, Hotel Management
Dear Bill, I am sorry to hear that you couldn't enjoy your stay at Sofitel Munich Bayerpost as much we would have hoped and that the main reason for this was the design. Of course, this is always a debatable topic. I thank you for your feedback which we will use for future renovation projects. Best regards Katja Herrmann Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Outstanding hotel......DEFINITION of VIP treatment

Posted Jan 3, 2015
Pros: Every single corner of it.
Location, service, staff, etc are amazing. The smell from the moment you walk in is envolving and relaxing.
Comment from Hotel Management
Jan 9, 2015 by KHerrmann, Hotel Management
Dear kats, Thank you so much for sharing! Best regards Katja Herrmann Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Aix en Provence

Superbe hôtel

Posted Jan 1, 2015
Superbe hôtel dans l'ancienne poste du Munich près du centre ville. personnel très pro et chambre très propre. Le bar propose de superbe cocktails. Mention spécial pour la piscine et le spa.
Comment from Hotel Management
Jan 10, 2015 by KHerrmann, Hotel Management
Cher yannick, Merci pour partager vos experiences au Sofitel Munich Bayerpost! Merci pour laisser-nous faire votre séjour si parfait. Cordialement Katja Herrmann Hotel Manager
Comment from Hotel Management
Jan 9, 2015 by KHerrmann, Hotel Management
Cher yannick, Merci pour le commentaire et pour votre recommandation. Cordialement Katja Herrmann Hotel Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Milano

Hotel bello, purtroppo finestre sigillate.

Posted Dec 25, 2014
Pros: Cortesia, pulizia, piscina, ordine.
Cons: Ripeto queste camere senza possibilità di areazione .
Location: Posizione strategica, a pochi passi dalla stazione centrale di Monco e dal centro.
Ottima posizione, purtroppo questa volta ci hanno assegnato una camera con finestre sigillate, impossibile riciclo aria.
Comment from Hotel Management
Dec 31, 2014 by KHerrmann, Hotel Management
Dear Lucy, Thank you for pointing this out. Due to safety regulations we had to lock a large part of our windows. However, we are always glad to be of service upon notice. Best regards Katja Herrmann Hotel Manager
Comment from Hotel Management
Dec 31, 2014 by KHerrmann, Hotel Management
Dear Lucy, Thank you very much for your feedback. If there ever is anything we can assist you with during your stay, please don't hesitate to call our reception desk. I hope that we may welcome you again soon. Best regards Katja Herrmann Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom surrey, england

Fantastic hotel right next to Central Station

Posted Dec 21, 2014
Great customer service! Very nice clean hotel centrally located.
Comment from Hotel Management
Dec 31, 2014 by KHerrmann, Hotel Management
Dear Mm, Thank you very much for sharing. It was a pleasure having you here. Best regards Katja Herrmann Hotel Manager
Comment from Hotel Management
Dec 31, 2014 by KHerrmann, Hotel Management
Dear Mm, Thank you for this great feedback! Best regards Katja Herrmann Hotel Manager
5 out of 5
Recommended
for Couples
by A verified travelerfrom Lancashire UK

Excellent hotel. Good central location.

Posted Dec 17, 2014
Pros: The layout and decor were of a high standard, very impressed with how quiet the rooms were and the layout was of modern design. Room keys impressive.
Cons: The drinks facilities in the room could be better not all the english like Earl Grey! The bottled water could also be free throughout the stay.
Location: Prime location ideal for all transport services within the city. We visited the xmas markets which we walked to & from 10-15 mins each way.
Visiting Munich for the Christmas markets. Unsure of where to stay. Found this hotel, previous reviews don't disappoint. Although the hotel is next to the train station it is extremely quiet. Boarded the train at the airport takes 45 minutes. Four adult travellers so we got the family day saver ticket for 22 euros. 10-15 minute walk from the Marienplatz.
Comment from Hotel Management
Dec 18, 2014 by KHerrmann, Hotel Management
Dear Paul, Thank you very much for this great feedback. I hope to welcome you again soon. Best regards Kaja Herrmann Hotel Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 15, 2014
Right outside the train station. Very attentive staff. Resonable price.
Comment from Hotel Management
Dec 16, 2014 by KHerrmann, Hotel Management
Dear guest, Thank you for evaluating your stay at Sofitel Munich Bayerpost. Best regards Katja Herrmann Hotel Manager