Ratings based on 356 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Value

Posted Apr 14, 2014
I found this hotel and was able to book at a reasonable price for a 5 star spa Hotel in such a central location in a big city. All I can say is my stay was first rate, the hotel was of a good standard and the staff were polite and always available to help. I would highly recommend to all.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel with a strange problem

Posted Mar 27, 2014
Pros: Clean and modern
Cons: False advertising should be fixed and the hotel needs to invest in king-size linen
I was very excited to be staying at the Sofitel as I have only had good experiences at other Sofitel locations. The hotel itself is lovely, staff are great and the facilities are very good however this hotel has a significant problem in it's false advertising. There is no "king" bed, we booked and paid for a room with a "king" bed and on the first night realised that they had shabbily shoved two single beds together which would still have been acceptable had they put one large sheet and perhaps some kind of padding across the mattress to bridge the hard connection, they did not do this, in fact we had two single beds, with two single sheets and even more outrageous, two single duvets! We thought they had made a mistake and given us a "twin" room accidentally but they confirmed that this was just how they set their rooms up. The next day we asked them to at least give us one sheet and duvet which they said they would do, however they did not and it took us over 2 hours that night to get somebody to conclude that there was not one king size duvet cover in the entire hotel, this was after we ended up with 4 single duvets in our room when all we wanted was one which covered the entire bed. For a 5 star hotel this is outrageous. Although the manager did try to make it up to us, it is an important point for guests to note when considering this hotel as no other hotel on my 6-stop round-the-world trip had that problem.
5 out of 5
Recommended
for Everyone
by Chris from Cheshire

Outstanding 5* hotel in central location

Posted Mar 24, 2014
Pros: The spa was simply stunning. Service in the bar and at reception perfect.
Cons: Shuttle service into the old town would be useful as it is a good 15 minute walk.
Location: Walk into the old town and try the incredible Hofbrauhaus for an authentic German beer hall experience on a staggering scale.
Spent an excellent weekend in this luxurious, stylish and modern property. The room was large and comfortable, with every technological convenience. No bath but a large wet room with shower.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfection!

Posted Mar 12, 2014
Pros: Everything!
Cons: Nothing.
Location: Located by the station which is handy when coming in from the airport. Great beer hall nearby.
Fantastic stay in Munich - the hotel was in a great location, the staff were all extremely friendly and we had every facility we needed. Couldn't have asked for more.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel good locAtion

Posted Mar 3, 2014
Every thing is good except the the bath room the door is very annoying and uncmfortable
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful hotel with no faults at all.

Posted Feb 17, 2014
The hotel was excellent staff very helpful and friendly, so well looked after in terms of conditions and facilities. Everything was spotless and perfect. Would definitely stay there again.
4 out of 5
Recommended
for Everyone
by Niya

Nice and convenience hotel

Posted Feb 8, 2014
Nick and convenience hotel, just near the main train station. some room is small, but it's really comfortable. :-) I really like their breakfast buffet!!!!
5 out of 5
Recommended
for Everyone
by helen

Fantastic hotel, very accessible to central Munich

Posted Feb 3, 2014
Lovely hotel with fabulous facilities, highly recommended.
4 out of 5
Recommended
for Everyone
by A verified traveler

This traveler left a rating score only Posted Jan 30, 2014
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Modern hotel next to train station

Posted Jan 16, 2014
Pros: SPA
Cons: GYM
Location: Train station and metro, location is convinient but areas surrounding train stations are never pretty